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Changed motherboard because of BSOD but now its a different issue

DominusMars
Go to solution Solved by ChaoticChaosx,
5 minutes ago, DominusMars said:

Update on prime95 computer crashed 20 mins in, with dram light on preventing reboot. 

clear cmos. Reset ram to D.O.C.P. Set voltage whats on the stick or package.

Then after fresh install don't connect to the internet during installation or do (personal preference) install all update & make sure you have the latest media creation tool and using that.

Were you looking at voltage and temps while running prime95 using ryzen master or hwinfo54?

In the past I had bsod randomly. I thought it was a memory problem so i changed the kit(3200 mhz) but that didn't fix it. then i thought it was a ssd issue, but i installed windows on another drive but i had the same issue with the bsod. But then i changed the motherboards to x570 motherboard from b450 and it fix the bsod. but now im getting pc freezing. its not restarting or bsod but its just stopping. 

Ryzen 5 2600

16gb g skill of memory 3200 mhz

TUF gaming X570 plus (wifi)

rx 5600 xt 6gb

512gb inland ssd (boot drive)

1tb harddrive. 

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1 minute ago, DominusMars said:

I thought it was a memory problem so i changed the kit(3200 mhz) but that didn't fix it.

When you were having the first BSODs, did you try removing all overclocked?

 

2 minutes ago, DominusMars said:

then i thought it was a ssd issue, but i installed windows on another drive but i had the same issue with the bsod.

What other drive did you install it on?

 

2 minutes ago, DominusMars said:

But then i changed the motherboards to x570 motherboard from b450 and it fix the bsod. but now im getting pc freezing. its not restarting or bsod but its just stopping. 

Are you currently using the B450 Motherborad or the X570 one?

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Updated bios and windows completely?

 

Changing motherboard recommends fresh install of windows. If you didn't do that.

 

Is anything overclocked?

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Just now, gloop said:

When you were having the first BSODs, did you try removing all overclocked?

 

What other drive did you install it on?

 

Are you currently using the B450 Motherborad or the X570 one?

all overclock were removed. we thought it was a memory speed issue where the motherboard couldn't handle it.
I installed it onto my harddrive too (windows). 

currently its the x570

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Just now, DominusMars said:

all overclock were removed. we thought it was a memory speed issue where the motherboard couldn't handle it.
I installed it onto my harddrive too (windows). 

currently its the x570

Try running an Malware scan, and if that turns up nothing reinstall Windows like @ChaosCGTV suggested. 

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2 minutes ago, ChaosCGTV said:

Updated bios and windows completely?

 

Changing motherboard recommends fresh install of windows. If you didn't do that.

 

Is anything overclocked?

The memory is 3200, but everything else is defaulted  

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1 minute ago, gloop said:

Try running an Malware scan, and if that turns up nothing reinstall Windows like @ChaosCGTV suggested. 

No threats were found. so im gonna reinstall windows 

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Try testing the CPU with Prime95 with the Small FFTs option for a hour.

 

Prime95 download page:

https://www.mersenne.org/download/

 

Tell us if you get any errors while testing.

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after the fresh install if you still experience issues, I would suggest reseating the CPU and checking for any bent or broken pins.

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14 minutes ago, DominusMars said:

The memory is 3200, but everything else is defaulted  

 

Did you JUST set the DRAM to DDR4-3200, or did you enable XMP / A-XMP / DOCP?

You need to ALSO adjust the DRAM voltage, and memory timings -- XMP / A-XMP / DOCP takes care of that for you.

 

Also, Ryzen 2000-series CPUs will have some trouble running RAM over DDR4-2933.

You may need to back the frequency down if DDR4-3200 is truly not stable.

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Just now, -rascal- said:

 

Did you JUST set the DRAM to DDR4-3200, or did you enable XMP / A-XMP / DOCP?

You need to ALSO adjust the DRAM voltage, and memory timings -- XMP / A-XMP / DOCP takes care of that for you.

 

Also, Ryzen 2000-series CPUs will have some trouble running RAM over DDR4-2933.

You may need to back the frequency down if DDR4-3200 is truly not stable.

Im using DOCP, after the motherboard change alot of stuff was fixed. including ssd speed went from 1.6 gb to 3.4gb. right now all thats happening is freezes. and not bsod.

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1 hour ago, Vishera said:

Try testing the CPU with Prime95 with the Small FFTs option for a hour.

 

Prime95 download page:

https://www.mersenne.org/download/

 

Tell us if you get any errors while testing.

Update on prime95 computer crashed 20 mins in, with dram light on preventing reboot. 

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5 minutes ago, DominusMars said:

Update on prime95 computer crashed 20 mins in, with dram light on preventing reboot. 

clear cmos. Reset ram to D.O.C.P. Set voltage whats on the stick or package.

Then after fresh install don't connect to the internet during installation or do (personal preference) install all update & make sure you have the latest media creation tool and using that.

Were you looking at voltage and temps while running prime95 using ryzen master or hwinfo54?

First watercooled System

Build Name: Frost

OS: Windows 11 Pro 64-bit

Monitor: Alienware AW3423DWF 1800R Curved Ultrawide 3440x1440 QD-OLED 157hz 10 bit 0.1ms

Chassis: Lian Li 011 Dynamic EVO w/ 2x120mm Corsair QL RGB Fans on the bottom 1x120mm on back exhaust

Top Rad & Fans:  Corsair 54mm 360mm w/ 3x120mm Corsair ML Pro RGB Fans

Side Rad & Fans: Corsair 30mm 360mm w/ 3x120mm Corsair QL RGB Fans

Motherboard: Asrock X670E Steel Legend

CPU: AMD Ryzen 7 7800X3D w/ Corsair XC7 RGB Pro w/ Kyrosheet

Memory/RAM: Corsair Dominator RGB DDR5 2x16GB 32GB 6000Mhz

GPU: Asus GeForce RTX 4080 TUF w/ EK-Quantum Vector2 Nickel/Plexi & Backplate

Pump/Reservoir: Corsair XD5 RGB

Coolant: EK Mystic Fog

PSU: EVGA Supernova 1000w G3 w/ custom modmesh black & white cables from cablemod

Boot/OS SSD: Samsung 970 EVO Plus 500GB NVMe

WZ/2042 SSD: Samsung 850 EVO 250GB

Game SSD: Samsung 980 Pro 1TB

Performance/Editing HDD: Western Digital Black 1TB

Storage HDD: Western Digital Blue 1TB

Mouse: Razer Lancehead Tournament Edition/Razer Mamba

Mouse Mat: Corsair MM700 RGB

Keyboard: Razer Ornata Chroma

Microphone: HyperX Quadcast

Headset: Razer Blackshark v2 Pro

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Camera: Razer Kiyo Pro

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12 minutes ago, ChaosCGTV said:

clear cmos. Reset ram to D.O.C.P. Set voltage whats on the stick or package.

Then after fresh install don't connect to the internet during installation or do (personal performance) install all update make sure you have the latest media creation tool.

Were you looking at voltage and temps while running prime95 using ryzen master or hwinfo54?

temps capped at 74c while voltage is stable at 1.23v. ill be reinstalling windows. 

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11 minutes ago, DominusMars said:

temps capped at 74c while voltage is stable at 1.23v

That is pretty good actually.

 

It crashed with that or new run?

First watercooled System

Build Name: Frost

OS: Windows 11 Pro 64-bit

Monitor: Alienware AW3423DWF 1800R Curved Ultrawide 3440x1440 QD-OLED 157hz 10 bit 0.1ms

Chassis: Lian Li 011 Dynamic EVO w/ 2x120mm Corsair QL RGB Fans on the bottom 1x120mm on back exhaust

Top Rad & Fans:  Corsair 54mm 360mm w/ 3x120mm Corsair ML Pro RGB Fans

Side Rad & Fans: Corsair 30mm 360mm w/ 3x120mm Corsair QL RGB Fans

Motherboard: Asrock X670E Steel Legend

CPU: AMD Ryzen 7 7800X3D w/ Corsair XC7 RGB Pro w/ Kyrosheet

Memory/RAM: Corsair Dominator RGB DDR5 2x16GB 32GB 6000Mhz

GPU: Asus GeForce RTX 4080 TUF w/ EK-Quantum Vector2 Nickel/Plexi & Backplate

Pump/Reservoir: Corsair XD5 RGB

Coolant: EK Mystic Fog

PSU: EVGA Supernova 1000w G3 w/ custom modmesh black & white cables from cablemod

Boot/OS SSD: Samsung 970 EVO Plus 500GB NVMe

WZ/2042 SSD: Samsung 850 EVO 250GB

Game SSD: Samsung 980 Pro 1TB

Performance/Editing HDD: Western Digital Black 1TB

Storage HDD: Western Digital Blue 1TB

Mouse: Razer Lancehead Tournament Edition/Razer Mamba

Mouse Mat: Corsair MM700 RGB

Keyboard: Razer Ornata Chroma

Microphone: HyperX Quadcast

Headset: Razer Blackshark v2 Pro

Eyewear/Glasses: Gunnar Optiks Razer FPS

Camera: Razer Kiyo Pro

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7 minutes ago, ChaosCGTV said:

That is pretty good actually.

 

It crashed with that or new run?

thats a new run. im running it right now as i wait for a windows installer. voltages are really stable with this board. only +/- 0.005v while under load. temp isn't going above 74c 

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1 minute ago, DominusMars said:

thats a new run. im running it right now as i wait for a windows installer. voltages are really stable with this board. only +/- 0.005v while under load. temp isn't going above 74c 

Very nice. Hopefully everything works out and get back to having fun. Report back if issues still persist. We will try to resolve.

First watercooled System

Build Name: Frost

OS: Windows 11 Pro 64-bit

Monitor: Alienware AW3423DWF 1800R Curved Ultrawide 3440x1440 QD-OLED 157hz 10 bit 0.1ms

Chassis: Lian Li 011 Dynamic EVO w/ 2x120mm Corsair QL RGB Fans on the bottom 1x120mm on back exhaust

Top Rad & Fans:  Corsair 54mm 360mm w/ 3x120mm Corsair ML Pro RGB Fans

Side Rad & Fans: Corsair 30mm 360mm w/ 3x120mm Corsair QL RGB Fans

Motherboard: Asrock X670E Steel Legend

CPU: AMD Ryzen 7 7800X3D w/ Corsair XC7 RGB Pro w/ Kyrosheet

Memory/RAM: Corsair Dominator RGB DDR5 2x16GB 32GB 6000Mhz

GPU: Asus GeForce RTX 4080 TUF w/ EK-Quantum Vector2 Nickel/Plexi & Backplate

Pump/Reservoir: Corsair XD5 RGB

Coolant: EK Mystic Fog

PSU: EVGA Supernova 1000w G3 w/ custom modmesh black & white cables from cablemod

Boot/OS SSD: Samsung 970 EVO Plus 500GB NVMe

WZ/2042 SSD: Samsung 850 EVO 250GB

Game SSD: Samsung 980 Pro 1TB

Performance/Editing HDD: Western Digital Black 1TB

Storage HDD: Western Digital Blue 1TB

Mouse: Razer Lancehead Tournament Edition/Razer Mamba

Mouse Mat: Corsair MM700 RGB

Keyboard: Razer Ornata Chroma

Microphone: HyperX Quadcast

Headset: Razer Blackshark v2 Pro

Eyewear/Glasses: Gunnar Optiks Razer FPS

Camera: Razer Kiyo Pro

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45 minutes ago, DominusMars said:

Update on prime95 computer crashed 20 mins in, with dram light on preventing reboot. 

Then your CPU is not stable...

If you want to check the RAM just to be sure try testing the RAM with Memtest86.

 

Memtest86 download page:

https://www.memtest86.com/download.htm

 

Tell us if you get any errors while testing.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2085MHz Memory 5000MHz
Cinebench R23: 15669cb | Unigine Superposition 1080p Extreme: 3566
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2 minutes ago, Vishera said:

Then your CPU is not stable...

If you want to check the RAM just to be sure try testing the RAM with Memtest86.

 

Memtest86 download page:

https://www.memtest86.com/download.htm

 

Tell us if you get any errors while testing.

mem testing and windows memory diagnosis showed no errors. 

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Just now, DominusMars said:

mem testing and windows memory diagnosis showed no errors. 

It's at least a 3 hour test,but only a few minutes have past since my reply...

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2085MHz Memory 5000MHz
Cinebench R23: 15669cb | Unigine Superposition 1080p Extreme: 3566
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20 minutes ago, Vishera said:

Then your CPU is not stable...

If you want to check the RAM just to be sure try testing the RAM with Memtest86.

 

Memtest86 download page:

https://www.memtest86.com/download.htm

 

Tell us if you get any errors while testing.

 

I agree with this.

 

DRAM error LED coming on is a huge clue.

Again, might be Ryzen 2000-series and the weaker Integrated Memory Controller (IMC) not playing nice with frequency above ~2933MHz.

 

17 minutes ago, DominusMars said:

mem testing and windows memory diagnosis showed no errors. 

 

How long are you running Memory testing?

Window Memory diagnosis is too short, and only runs a quick check.

It's not very useful if you want to see whether or not your DRAM overclock is stable, or if you have a wonky DRAM IC chip.

Again, anything beyond DDR4-2933 is outside of official AMD specs for Ryzen 2000-series, and requires overclocking the IMC, even if it is just applying DOCP.

 

You can try and enable DOCP, but then manually dial down the DRAM frequency to DDR4-2933 or DDR4-3000, and see if that is stable.

That will give you a working / stable, starting point at least.

 

AIDA64 (even the trial version) has a built-in stability tester.

You can select the 'Stress system memory' option, and run that.

what are your temperature in aida64 stability test? : Amd

Intel Z390 Rig ( *NEW* Primary )

Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel)

  • i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K
  • Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe
  • Sapphire NITRO+ RX 6800 XT Special Edition Sapphire NITRO+ RX 5700 XT Special Edition -- 2x Sapphire NITRO R9-Fury in Crossfire
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  • Logitech G502 Proteus Spectrum + Corsair K70 (Red LED, anodized black, Cheery MX Browns)

AMD Ryzen Rig

  • AMD R7-5800X
  • Gigabyte B550 Aorus Pro AC
  • 32GB (16GB X 2) Crucial Ballistix RGB DDR4-3600
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Intel Z97 Rig (Decomissioned)

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  • Crucial MX500 1TB SSD + SanDisk Ultra II 240GB SSD + WD Caviar Black 1TB HDD + Kingston V300 120GB SSD [non-gimped version]
  • Antec New TruePower 550W EVGA G2 650W + White CableMod cables
  • Cooler Master HAF 912 White NZXT S340 Elite w/ white LED stips

AMD 990FX Rig (Decommissioned)

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  • ASUS ROG Crosshair V Formula 990FX
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  • Thermaltake Frio w/ Cooler Master JetFlo's in push-pull
  • Samsung 850 EVO 500GB SSD + Kingston V300 120GB SSD + WD Caviar Black 1TB HDD
  • Corsair TX850 (ver.1)
  • Cooler Master HAF 932

 

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<> Electronics & Computer Engineering Technologist (Diploma + Advanced Diploma) <>

<> Electronics Engineering Technician for the Canadian Department of National Defence <>

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2 minutes ago, -rascal- said:

I agree with this.

 

DRAM error LED coming on is a huge clue.

Again, might be Ryzen 2000-series and the weaker Integrated Memory Controller (IMC) not playing nice with frequency above ~2933MHz.

First gen Ryzen had this problem,

But Zen+ can do more than 2933,for example my 3466MHz CL16 kit works well with my Ryzen 5 2600.

A PC Enthusiast since 2011
AMD Ryzen 7 5700X@4.65GHz | GIGABYTE GTX 1660 GAMING OC @ Core 2085MHz Memory 5000MHz
Cinebench R23: 15669cb | Unigine Superposition 1080p Extreme: 3566
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Update: Reinstalled windows and now everything works great Im glad I can finally get back to playing games and working on programming. Thanks for all your help guys. 

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