Corsair recalls SF series platinum psus over failure problems

[Guest]

3 minutes ago, Escanor said:

Those power supplies would probably start a house fire in my house with humidifier running 24/7, good they are recalling those PSU's

They wouldn't cause a house fire because they don't "ignite".

 

The humidity causes a crystallization that causes the failure.  The humidity itself doesn't cause the failure.

 

[Skiiwee29]

Just wanted to point this out. The investigation for this really kicked off I believe because of this post here and was the Catalyst for this recall:

 

 

and @jonnyGURU doing an amazing job asking the right questions and tracking down this and reporting it back to the rest of the team at Corsair. 

[maartendc]

Ive been running a Corsair SF600 PSU for about 1.5 yrs now, and very happy with it. (not one of the affected batch obviously).

 

Corsair make the best SFX PSU's. Had a Silverstone SF450 before this, and it was too loud.

 

Good they are taking defect seriously.

[Thorium19]

Oh boy, I checked mine and it's right in the recall group. Fortunately I've not used it yet, as I'm waiting on completing my build until I've finished with uni work, but I really don't want to be sat around waiting on replacing a PSU when everything else is ready. Guess I just have to hope corsair support can be quick in the UK

[Guest]

[BlueChinchillaEatingDorito]

On 6/4/2020 at 9:41 AM, TVwazhere said:

Solid support. 

You mean there are instances where companies don't cover shipping and the cost of the replacement unit during a recall?  

[Thorium19]

9 hours ago, BlueChinchillaEatingDorito said:

You mean there are instances where companies don't cover shipping and the cost of the replacement unit during a recall?  

pretty sure some companies will still expect you to pay shipping for the return product, but they'll replace it for free. You've got to be a company that really hates loyalty in your customers if you don't offer free shipping though.