Build my first pc and now I think i've brick it

[footman099]

As the title reads I just recently built my first pc over the course of the last couple weeks.

I have run into a couple problems since starting this project (Computer not posting, Windows media file not booting) But was able to work though these problems myself. I got super excited when I finally was able to boot my computer and install a clean version of windows and get the the home screen. So I did all the best practices after getting it running, did all the windows updates, updated all the drivers for the motherboard, Graphics card, and got the newest bios flashed onto the motherboard. Everything was going smoothly (which was a relief at this point) I was basically ready to start actually using my computer. However, the next day when I started up my computer after I opened up a browser (which up to this point had been no problem) my computer suddenly restarted. "Oh great!" I thought, so I booted up again and opened the browser, this time I was able to open the browser and search for something and then it died and restarted again.

 

It is not very consistent when this actually occurs, sometimes it happens as soon as I open the browser, sometimes Im able to search for something or perform a task. Also when it boots on occasion my computer fails to boot and gives me an error screen saying windows wasn't able to run properly and asks if I would like to repair it. So I have tried downloading another browser, I was using explore so I moved to chrome (Still happens on chrome but much more stable and actually able to do some tasks) I tried re-installing windows, didn't fix it. I used my windows media drive on my usb to format my ssd and tried a fresh install again and updating all the drivers again, still didnt work. I downloaded aida64 and ran a stability test to see if it happened when my cpu was under load or if my computer was drawing to much power from the psu, but my computer ran smoothly even under a stress test. My temps look fine when im just idling on the home screen as well really only getting about 40 degree's celsius at most. I'm sorry for the long post but this has been my straw that broke the camels back, I have been having a lot of fun building my computer and the problems I did run into, while stressfull I was able to come to a solution relativly fast. Any idea's or solutions that you have would be much appriciated thanks again,

 

PS

My system: 

PCPartPicker Part List

Type	Item	Price
CPU	AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor	$289.99 @ Amazon
CPU Cooler	AMD Wraith Max 55.78 CFM CPU Cooler	$89.34 @ Amazon
Motherboard	MSI B450 TOMAHAWK MAX ATX AM4 Motherboard	$114.99 @ Best Buy
Memory	G.Skill Ripjaws V 16 GB (2 x 8 GB) DDR4-3600 Memory	$83.99 @ Newegg
Storage	Western Digital Blue 500 GB 2.5" Solid State Drive	$64.98 @ Amazon
Storage	Seagate Barracuda Compute 2 TB 3.5" 7200RPM Internal Hard Drive	$63.93 @ Amazon
Video Card	MSI Radeon RX 5700 XT 8 GB MECH OC Video Card	$404.23 @ B&H
Case	Fractal Design Meshify S2 ATX Mid Tower Case	$159.98 @ Newegg
Power Supply	Corsair RMx (2018) 650 W 80+ Gold Certified Fully Modular ATX Power Supply	$139.99 @ Newegg
	Prices include shipping, taxes, rebates, and discounts
	Total	$1411.42
	Generated by PCPartPicker 2020-05-19 03:27 EDT-0400

PSS

If you would like to see pictures I can put some up

[InnocentOrphans]

Might be a faulty PSU? Based off of what you've told us everything else seems fine.

[footman099]

2 minutes ago, InnocentOrphans said:

Might be a faulty PSU? Based off of what you've told us everything else seems fine.

Is there a way I could test my PSU, other than swapping it out for another. I don't have parts on hand that I can swap parts since its my first time

[191x7]

Are you running XMP?

[footman099]

Just now, 191x7 said:

Are you running XMP?

Oh I forgot to say, I was running XMP after I got all the drivers installed, but after this started I thought that might have caused it, so I turned it off after this started. It is still currently turned off. Also just another thing I should mention because the one person said about the PSU, I have a lot of RBG, elements in my computer, (Fans, cables) is it possible that the added rbg is drawing more voltage from my power supply causing a short. I was planning on putting in a couple Phanteks RGB neon strips in my case as well. 

[Applefreak]

Depends, if too much is connected to a single cable (daisy chained connectors), yes those can cause instability and may crash your system from time to time. Your PSU seems decent enough to handle the usual rgb stuff though.

I would test it out with an different PSU to rule out a faulty unit.

[boggy77]

ram in slots 2 and 4?

[footman099]

10 minutes ago, boggy77 said:

ram in slots 2 and 4?

Yup ram is in two and four, and they both show up in the bios when starting up 

[boggy77]

is it a blue screen or just a reboot?

can you go in event viewer under the system tab and see if there are any critical errors before it reboots?

you might need to re-install windows.

you might need to check whether the psu is working.

i would also look at the cpu temperatures.

[InnocentOrphans]

21 minutes ago, Applefreak said:

Depends, if too much is connected to a single cable (daisy chained connectors), yes those can cause instability and may crash your system from time to time. Your PSU seems decent enough to handle the usual rgb stuff though.

I would test it out with an different PSU to rule out a faulty unit.

This. If you do have another PSU but it's not fully modular, it may be a pain in the ass but at least you will be able to cross something off if it's not the PSU.

[footman099]

Ok so update, 

 

I have tried to do some more trouble shooting, I've tried tried unplugging the ram, and switch the channels and using just one stick to see if it was either slotted wrong, the dim slots were not working or it the ram stick was dead. I've unplugged the graphics cards as well as one ony my other hard drives that doesn't have windows installed. I've also disconnected some of the RGB components to see if that will have changed anything. Unfortunatly no luck. 

 

I've looked at my temps and they still seem find everything is running under 40C mostly hovering at 35C. I went into my event viewer and the only critical thing that pops up is, "This computer shutdown unexpectingly". However, now it seems like my computer is getting worse. When I boot it up after having not turned it on for awhile, it needs about 4 cycles of constantly rebooting before it will make it to the windows login screen. of those 4 it normally blue screens at least once taking me to what looks like windows recovery page where I can either do advanced repair or restart again. At this point I might try and take it somewhere, where they have other parts so they can figure out if its a dead piece of hardware. Is there anything I can do to run a diagostic test to see if its a software issue. I'm leaning towards more faulty hardware than software at this point. any recommendations are appricaited. 

[footman099]

Update:

Ok so because I didnt want this to go without any conclusion I wanted to address what happened.

 

I ended up calling a technician to see if he was able to find anything I didn't. He took the computer and started by swapping the graphics cards, the problem stopped. He left it like that for a couple hours to see if it would change and no problems arouse. He put my graphics card back in to see if the problem happened again and sure enough it started rebooting again. He didn't know if it was a possible driver issue or just a dud card so he performed a DDU on the card and re-installed the drivers again, Same problem.

 

So I am going to be returning the graphics card for another one. Almost seems like a sign to go for team green in this case, let me know what you think.