Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Rogers internet requesting dump every 2 weeks?

So for the past few days the home wifi had been cutting out for 5 minutes then coming back on for 5 minutes. I unplug the router (it's the one Rogers gave us) and it don't fix anything. The internet to the house will just cut in and out like clockwork from about midnight till about 5 am. So my mom calls Rogers today's and the guys says "ok I'll fix it for you". So he fixed it. But he said he needs to "dump junk encrypted data manually" he said he does this all the time at his place and to call back every 2 or 3 weeks to have this done again.. WTF I've never heard of this and are you kidding me about doing this every 2 or 3 weeks? Never heard of this. Is she being dooped?

Link to comment
Share on other sites

Link to post
Share on other sites

Wat?

That makes no sense.

CPU: AMD Ryzen 3600 / GPU: Radeon HD7970 GHz 3GB(upgrade pending) / RAM: Corsair Vengeance LPX 2x8GB DDR4-3200
MOBO: MSI B450m Gaming Plus / NVME: Corsair MP510 240GB / Case: TT Core v21 / PSU: Seasonic 750W / OS: Win 10 Pro

Link to comment
Share on other sites

Link to post
Share on other sites

6 minutes ago, DayDreamer1023 said:

dump junk encrypted data manually

I don't know what this could possibly mean. Just to confirm, she called Rogers directly, not a third party contractor?

6 minutes ago, DayDreamer1023 said:

he said he does this all the time at his place and to call back every 2 or 3 weeks to have this done again..

6 minutes ago, DayDreamer1023 said:

Never heard of this. Is she being dooped?

If she is paying this guy to do this, she's being scammed. I cannot realistically see Rogers recommending you do this, as it would severely tie up their customer service team.

Make sure to quote me or use @PorkishPig to notify me that you replied!

 

 

Desktop

CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS RAM - Corsair Vengeance LPX DDR4-3200 16GB (2x8) Case - Meshify C

GPU - RTX 3080 FE PSU - Straight Power 11 850W Platinum Storage - 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 10 Pro

 

Homelab

CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16)  | Case - Node 304

PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian)

Link to comment
Share on other sites

Link to post
Share on other sites

14 minutes ago, DayDreamer1023 said:

Is she being dooped?

This.

 

I'd venture the router either needs a firmware update, or is dying and needs to be replaced entirely. 

So rise up, all ye lost ones, as one, we'll claw the clouds

Link to comment
Share on other sites

Link to post
Share on other sites

If they're forcing you to pay to fix the service that you are already paying for, then you're being played like a fiddle. I'd contact member retention and be getting a few things straight.

Gaming Build:

CPU: Ryzen 7 3800x   |  GPU: Asus ROG STRIX 2080 SUPER Advanced (2115Mhz Core | 9251Mhz Memory) |  Motherboard: Asus X570 TUF GAMING-PLUS  |  RAM: G.Skill Ripjaws DDR4 3600MHz 16GB  |  PSU: Corsair RM850x  |  Storage: 1TB ADATA XPG SX8200 Pro, 250GB Samsung 840 Evo, 500GB Samsung 840 Evo  |  Cooler: Corsair H115i Pro XT  |  Case: Lian Li PC-O11

 

Peripherals:

Monitor: LG 34GK950F  |  Sound: Sennheiser HD 598  |  Mic: Blue Yeti  |  Keyboard: Corsair K95 RGB Platinum  |  Mouse: Logitech G502

 

Laptop:

Asus ROG Zephryus G15

Ryzen 7 4800HS, GTX1660Ti, 16GB DDR4 3200Mhz, 512GB nVME, 144hz

 

NAS:

QNAP TS-451

6TB Ironwolf Pro

 

 

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


×