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Viber Video Call shows the current screen




My father's cousin is still rocking a Galaxy Grand Neo Duos model and his primary use is Viber with video. Recently it started acting weird. Let me explain.. when a video call is started, in the small corner he can see his camera however the entire screen is obscured by a capture of his current screen. So basically he sees his screen + the overlay for name + the small camera. He can't use video calling now. Is there a solution? I'll include a picture.


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