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Logitech G Pro X mic not detecting input

Hello everyone, been a long time since I've been on here but recently I have ran into more headset problems. So just today I bought a brand new Logitech G Pro X headset, and upon downloading the GHub software and setting it up, I discovered that the microphone wasn't picking up any input. When I plugged it in it would briefly emit static sounds and then go completely silent. I tried it on my laptop without the USB dongle or the splitter jack and both the sound and mic worked perfectly fine. However, when I tried to use the headset on my Windows pc with the splitter jack, the software didn't detect it and it didn't work. When I used the USB dongle, it was detected but the mic still didn't work. I have read numerous threads and tried numerous fixes but with no luck. Should I just return it and get a new one or is there an alternative solution? I just spent 250 AUD on this thing so I really don't want it to go to waste. Thanks again

"My main goal, is to blow up, then act like I don't know nobody.... hehehehe"

 

Main PC Specs:

AMD Ryzen 5 2600 3.4GHz 

CRYORIG H7 49 CFM 

ASRock AB350 Pro4 ATX

Corsair Vengeance RGB Pro 16GB DDR4 3200MHz

Samsung 860 Evo 500GB 2.5" SSD

Western Digital Caviar Blue 1TB 3.5" 7200RPM

Asus RX 580 8GB Dual

Fractal Design Focus G White Mid Tower ATX

Corsair CX550M 80+ Semi Modular

Microsoft Windows 10 Home 64 Bit

Viewsonic XG2401 23.6" 144Hz 1ms Freesync

Redragon K561 Visnu RGB

Red Dragon Cobra M711 Wired Optical Gaming Mouse 

HyperX Cloud Core

pcpartpicker URL: https://au.pcpartpicker.com/list/C2mzsZ

 

 

(You might notice that this PC list keeps getting changed. That would be because I haven't actually ordered and built it yet lol, but this is probably the final one.) 

 

MacBook Air (13-inch, Early 2015):

1.6 GHz Intel Core i5

8GB 1600 MHz DDR3

Macintosh HD

Intel HD Graphics 6000 1536 MB

macOS High Sierra Version 10.13.6 (The new Mojave update is shit)

 

I live in Melbourne, Victoria, Australia. Whenever you see my online it's most likely me being bored on my MacBook Air. I'm IRL friends with @REX8836 and also @A47H

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  • 1 month later...
  • 7 months later...

hi, check if your mic is enabled in the windows privacy setting. after 3h of troubleshooting all that is mentioned here: https://www.reddit.com/r/LogitechG/comments/clhet0/g_pro_x_mic_not_working/, i checked this video and yes, it helped. https://www.youtube.com/watch?v=kGVTfBqOz6o

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  • 4 weeks later...

I tried all of your solutions and it still didn't work. This happened to me. There is nothing wrong with the mic or the computer. This is going to dumb and a not likely scenario BUT.... It is more likely to be the issue.

When plugging in the cord from you computer into your actual headphone, there are 2 clicks. Me, like many, stop pressing in the cord when we got ONE firm click. It seems to be firmly in place and complete.... but there are actually (2) clicks. Press it in harder, almost as hard as you can. I promise it will work. 
I didn't find this out until my second GPro X headset.

So in summary, Make sure you press the cord into your headphones until you feel 2 Clicks.

 

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  • 2 weeks later...
On 1/7/2021 at 12:31 PM, BTSNYDER said:

I tried all of your solutions and it still didn't work. This happened to me. There is nothing wrong with the mic or the computer. This is going to dumb and a not likely scenario BUT.... It is more likely to be the issue.

When plugging in the cord from you computer into your actual headphone, there are 2 clicks. Me, like many, stop pressing in the cord when we got ONE firm click. It seems to be firmly in place and complete.... but there are actually (2) clicks. Press it in harder, almost as hard as you can. I promise it will work. 
I didn't find this out until my second GPro X headset.

So in summary, Make sure you press the cord into your headphones until you feel 2 Clicks.

 

HOLY HELL I AM ETERNALY GRATEFUL FOR YOU. WHAT THE HECK KIND OF DESIGN MAKES IT SO IT'S TWO CLICKS WTF. THANK YOU 

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  • 2 weeks later...
On 1/7/2021 at 8:31 PM, BTSNYDER said:

I tried all of your solutions and it still didn't work. This happened to me. There is nothing wrong with the mic or the computer. This is going to dumb and a not likely scenario BUT.... It is more likely to be the issue.

When plugging in the cord from you computer into your actual headphone, there are 2 clicks. Me, like many, stop pressing in the cord when we got ONE firm click. It seems to be firmly in place and complete.... but there are actually (2) clicks. Press it in harder, almost as hard as you can. I promise it will work. 
I didn't find this out until my second GPro X headset.

So in summary, Make sure you press the cord into your headphones until you feel 2 Clicks.

 

Ok just made an account to say HUUUGE Thanks you're the man dude, we were all so dumb actually :') ':) damn clicks

 

see u o/

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  • 2 weeks later...
On 1/7/2021 at 8:31 PM, BTSNYDER said:

I tried all of your solutions and it still didn't work. This happened to me. There is nothing wrong with the mic or the computer. This is going to dumb and a not likely scenario BUT.... It is more likely to be the issue.

When plugging in the cord from you computer into your actual headphone, there are 2 clicks. Me, like many, stop pressing in the cord when we got ONE firm click. It seems to be firmly in place and complete.... but there are actually (2) clicks. Press it in harder, almost as hard as you can. I promise it will work. 
I didn't find this out until my second GPro X headset.

So in summary, Make sure you press the cord into your headphones until you feel 2 Clicks.

 

Big thanks dude

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  • 3 weeks later...
On 1/7/2021 at 11:31 AM, BTSNYDER said:

I tried all of your solutions and it still didn't work. This happened to me. There is nothing wrong with the mic or the computer. This is going to dumb and a not likely scenario BUT.... It is more likely to be the issue.

When plugging in the cord from you computer into your actual headphone, there are 2 clicks. Me, like many, stop pressing in the cord when we got ONE firm click. It seems to be firmly in place and complete.... but there are actually (2) clicks. Press it in harder, almost as hard as you can. I promise it will work. 
I didn't find this out until my second GPro X headset.

So in summary, Make sure you press the cord into your headphones until you feel 2 Clicks.

 

Seriously though.  I also made an account just to thank you for this.  I even tried switching the cables and back.  Saved me a trip back to the store for an exchange.  Thank you.

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On 1/7/2021 at 8:31 PM, BTSNYDER said:

I tried all of your solutions and it still didn't work. This happened to me. There is nothing wrong with the mic or the computer. This is going to dumb and a not likely scenario BUT.... It is more likely to be the issue.

When plugging in the cord from you computer into your actual headphone, there are 2 clicks. Me, like many, stop pressing in the cord when we got ONE firm click. It seems to be firmly in place and complete.... but there are actually (2) clicks. Press it in harder, almost as hard as you can. I promise it will work. 
I didn't find this out until my second GPro X headset.

So in summary, Make sure you press the cord into your headphones until you feel 2 Clicks.

 

Thank you so much, I almost gave up.

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On 1/8/2021 at 3:31 AM, BTSNYDER said:

I tried all of your solutions and it still didn't work. This happened to me. There is nothing wrong with the mic or the computer. This is going to dumb and a not likely scenario BUT.... It is more likely to be the issue.

When plugging in the cord from you computer into your actual headphone, there are 2 clicks. Me, like many, stop pressing in the cord when we got ONE firm click. It seems to be firmly in place and complete.... but there are actually (2) clicks. Press it in harder, almost as hard as you can. I promise it will work. 
I didn't find this out until my second GPro X headset.

So in summary, Make sure you press the cord into your headphones until you feel 2 Clicks.

 

Holy shit you have no idea how much troubleshooting I went through. I even bought a new spliter. Big thanks my dude. New account just to comment this. 

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  • 2 months later...
On 1/8/2021 at 3:31 AM, BTSNYDER said:

I tried all of your solutions and it still didn't work. This happened to me. There is nothing wrong with the mic or the computer. This is going to dumb and a not likely scenario BUT.... It is more likely to be the issue.

When plugging in the cord from you computer into your actual headphone, there are 2 clicks. Me, like many, stop pressing in the cord when we got ONE firm click. It seems to be firmly in place and complete.... but there are actually (2) clicks. Press it in harder, almost as hard as you can. I promise it will work. 
I didn't find this out until my second GPro X headset.

So in summary, Make sure you press the cord into your headphones until you feel 2 Clicks.

 

Thanks a lot for this information, I almost wanted to return back my headset because of defective mic. 

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