Newly Installed 9700k @ 100°C Upon Boot

[ColeFemo]

Just installed my new 9700k and motherboard, now my CPU is constantly at 100°C while every other component is at 30°C.

 

OS: Win 10 64 Bit

Motherboard: Asus Formula XI

RAM: TridentZ RGB 3600 MHz

CPU Cooler: NZXT Kraken

Thermal Paste: Thermaltake TG-7

PSU: EVGA 850W Gold

Storage: Samsung m.2

GPU: Asus Strix 1080ti

 

I have reapplied the thermal paste and still at desktop upon launch I'm sitting at 100°C. I am going to try updating my BiOS, as the one installed is from April 2019. Thank you for you help.

[Guest]

Sounds like the Kraken pump is either not plugged in or dead.

If you feel the tubes, do you feel water moving, are they hot to the touch?

[Whiro]

1 minute ago, ColeFemo said:

I have reapplied the thermal paste and still at desktop upon launch I'm sitting at 100°C

Are you sure you put enough pressure on that cooler?? Sounds like it’s either not mounted properly or maybe not working at all. Is all cables connected? Pump etc?

[ColeFemo]

3 minutes ago, Den-Fi said:

Sounds like the Kraken pump is either not plugged in or dead.

If you feel the tubes, do you feel water moving, are they hot to the touch?

Lights are on for the cooler and I can hear a water noise at first, but one of the tube feels dead while the other I can feel motion.

[ColeFemo]

4 minutes ago, Whiro said:

Are you sure you put enough pressure on that cooler?? Sounds like it’s either not mounted properly or maybe not working at all. Is all cables connected? Pump etc?

When I reapplied the paste I made sure to push hard enough. I've done this countless times. It has to be one connection on my CPU cooler.

[Whiro]

3 minutes ago, ColeFemo said:

When I reapplied the paste I made sure to push hard enough. I've done this countless times. It has to be one connection on my CPU cooler.

If that’s brand new cooler I would rma it , sounds like you may have faulty unit. 

[ColeFemo]

11 minutes ago, Whiro said:

If that’s brand new cooler I would rma it , sounds like you may have faulty unit. 

Nope it was working right before the switch. Everything is still connected as it should be and still seeing dramatically high temps.

[ColeFemo]

16 minutes ago, Whiro said:

If that’s brand new cooler I would rma it , sounds like you may have faulty unit. 

@Whiro I just snapped this from the NZXT software before shutting my PC down again

[Whiro]

4 minutes ago, ColeFemo said:

just snapped this from the NZXT software before shutting my PC down again

Did you tried shaking it? Maybe there is some air bubble stuck inside. 

[Shimejii]

8 minutes ago, ColeFemo said:

@Whiro I just snapped this from the NZXT software before shutting my PC down again

Your cooler is likely Not working. Does not matter that it was just working beforehand, its not working now. Either your pump is dead/not plugged in, or you are not making contact.