Help! Bent PCIe slot and possibly fried GPU

[Dadithan]

I got my new prebuilt PC today, and when I unboxed it and gave it a look, I noticed the graphics card was sagging badly (one of the screws was loose) and when I turned it on, it didn’t budge. I took the graphics card out and gave it another look, but then I noticed my PCIe slot was VERY bent, and a few pins were as well. There are three things I want to know:

1. Is there any way to fix the PCIe slot (pictured below) without spending any money or is it a goner?

2. Did the bent pins in the PCIe slot fry my GPU? It is a NVIDIA GeForce gtx 1070

3. If my PCIe slot is totally wrecked, do I need to replace the whole motherboard?

 

I am very new to this, so be patient if I did mess up badly, or my terminology is off. Honestly, I just want my PC to work. 

 

Thanks for your help!

[The Sloth]

RMA

[Whiro]

45 minutes ago, Dadithan said:

got my new prebuilt PC today, and when I unboxed it and gave it a look, I noticed the graphics card was sagging badly (one of the screws was loose) and when I turned it on, it didn’t budge. I took the graphics card out and gave it another look, but then I noticed my PCIe slot was VERY bent, and a few pins were as well. There are three things I want to know:

1. Is there any way to fix the PCIe slot (pictured below) without spending any money or is it a goner?

2. Did the bent pins in the PCIe slot fry my GPU? It is a NVIDIA GeForce gtx 1070

3. If my PCIe slot is totally wrecked, do I need to replace the whole motherboard?

 

I am very new to this, so be patient if I did mess up badly, or my terminology is off. Honestly, I just want my PC to work. 

 

Thanks for your help

Damn this pcie slot is ripped out from mobo quite badly. Only way to fix it is to replace mobo. But you said it’s a prebuild, did you bought it new? If yes than rma it straight away. 

[KoolkatBrianYT]

I wouldn't think the GPU would be fried, but R.I.P to that motherboard.

[SpikeSpiegel]

This is why they need to put PCIE armor on all motherboards.

[Whiro]

9 minutes ago, CalintzJerevinan said:

This is why they need to put PCIE armor on all motherboards.

Well that’s definitely one of the options, other much simpler would be to secure it properly when they shipping prebuild systems

[SpikeSpiegel]

2 hours ago, Dadithan said:

I got my new prebuilt PC today, and when I unboxed it and gave it a look, I noticed the graphics card was sagging badly (one of the screws was loose) and when I turned it on, it didn’t budge. I took the graphics card out and gave it another look, but then I noticed my PCIe slot was VERY bent, and a few pins were as well. There are three things I want to know:

1. Is there any way to fix the PCIe slot (pictured below) without spending any money or is it a goner?

2. Did the bent pins in the PCIe slot fry my GPU? It is a NVIDIA GeForce gtx 1070

3. If my PCIe slot is totally wrecked, do I need to replace the whole motherboard?

 

I am very new to this, so be patient if I did mess up badly, or my terminology is off. Honestly, I just want my PC to work. 

 

Thanks for your help!

Looks like the shipping damage to the motherboard + GPU.  Was there any damage on box or packaging?  Also was the computer case suffer any damage?