Sound on windows 10 no longer working

[ketomedic]

Hello, I'm looking for some help or any ideas as to why my sound suddenly stopped working on my desktop. The weird thing is there is sound when I play a video through VLC player so the speakers are working, but no sound for anything else. Any ideas?

[kelvinhall05]

We need more info. Specs? Did you install or update something? Does anything else not work?

[sphbecker]

5 minutes ago, ketomedic said:

Hello, I'm looking for some help or any ideas as to why my sound suddenly stopped working on my desktop. The weird thing is there is sound when I play a video through VLC player so the speakers are working, but no sound for anything else. Any ideas?

It sounds like the default audio device may have been changed in Windows. Check to ensure that is set to what you expect it to be. VLC has options to choose a specific device, so that could be why it is still working.

[ketomedic]

As of right now it is set to speakers realtek on windows which is what it's always been on. I posted dxdiag with specs. And possibly it might have been after a creative technology software update. Thats the only thing I see in my update history that is recent. Everything else is working fine atm.

DxDiag.txt

[Banshee4711]

goto control panel select Devices and Sound, then sound devices.

 

there should be a config/settings button when you click on SPEAKERS. make sure you are set to 2 speakers if only using 2 speakers(plus and optional sub).

 

after some os updates my system keeps setting to 7.1, which causes online videos to not work, but games work fine