new Gigabyte 5700XT OC loud buzzing noise. Time to RMA?

[nickmags]

So my graphics card makes this extremely loud buzzing noise which varies depending on what I'm doing on the pc. If I let my pc sit idle the noise will reduce slightly, once I start moving my mouse it will spike back up. The PC works fine... However this noise gets unbearably loud when I start gaming - please note my PC's have never been ultra quiet so when I say loud this is really loud. This buzzing does not happen when the computer is in BIOS. 

Please look at the videos here: 

1.

2. 

 

Steps I've tried:

1. New power supply (rm850x)

2. Old power supply (tx 650)

3. With & without liquid cooling (deepcool l240)

4. With & without air cooling (deepcool gammaxx 400)

5. Different variations of power supply cables to the GPU

6. Disconnected all fans in PC, including stopping the GPU fans and the noise is still there

7. Checked motherboard connections multiple times

If you have any input or advice on what I can try I would really appreciate it

[Jurrunio]

Welcome to coil whine hell, sadly not covered by RMA

[nickmags]

17 minutes ago, Jurrunio said:

Welcome to coil whine hell, sadly not covered by RMA

Is that actually coil whine? is it common? I've never heard this on any other graphics card 

[Atmos]

21 minutes ago, nickmags said:

So my graphics card makes this extremely loud buzzing noise which varies depending on what I'm doing on the pc. If I let my pc sit idle the noise will reduce slightly, once I start moving my mouse it will spike back up. The PC works fine... However this noise gets unbearably loud when I start gaming - please note my PC's have never been ultra quiet so when I say loud this is really loud. This buzzing does not happen when the computer is in BIOS. 

Please look at the videos here: 

1.

2. 

 

Steps I've tried:

1. New power supply (rm850x)

2. Old power supply (tx 650)

3. With & without liquid cooling (deepcool l240)

4. With & without air cooling (deepcool gammaxx 400)

5. Different variations of power supply cables to the GPU

6. Disconnected all fans in PC, including stopping the GPU fans and the noise is still there

7. Checked motherboard connections multiple times

If you have any input or advice on what I can try I would really appreciate it

If the card is within return period for the store it was purchased from try that for a replacement.

If not, then gigabyte usually covers coil whine RMAs. Hit up their support and give it a shot.

 

Other than a replacement there is no way to fix coil whine besides minimizing it by frame-capping games at the lowest acceptable framerate.

[Atmos]

1 minute ago, nickmags said:

Is that actually coil whine? is it common? I've never heard this on any other graphics card 

Yeah. at first sounded a bit like a dead bearing but the fans aren't spinning so coil whine it is. 

Its pretty rare in general, but considerably more common on particular cards. 970s and 1080s from gigabyte come to mind.

[Jurrunio]

3 minutes ago, nickmags said:

Is that actually coil whine? is it common? I've never heard this on any other graphics card 

If it gets louder and even higher pitched as power draw shoots up, it is coil whine. Certainly sounds like so to me.

It's not that common but not rare either, they also vary in how loud they are.