Help my USB flash drive is not installing software from my Android phone.

[BenTreece1987]

I don't know what's going on with my computer. But I can't seem to connect my phone up to my computer.I tried reinstalling the software that allows my phone. To be able to transfer files between my phone and the computer. But whenever I go to do that.it won't install the software that's needed for that.that means I'm having trouble syncing upand transferring content between my phone and my computer fru a USB cable and flash drive I don't know what it is is it my phone or is it my flash drive not working properly help.I tried everything that I could think of to solve the issue but nothing I've done has worked in resolved this issue.

[FL4XY]

What software are you referring to?

[keskparane]

Is the phone screen unlocked?

[vanished]

What phone do you have?  You shouldn't require any special software to copy files between the phone and computer.

[flashiling]

as Ryan mentioned.

once you plug it in you should get a pop up message saying that a device has been connected.

then your toolbar should have a usb button you can press and choose what to do with the newly inserted device and choose file transfer.

then it should be visible in the pathfinder/explorer (don't know the name in english but the windows program you press to view your drives)

[BenTreece1987]

5 hours ago, keskparane said:

Is the phone screen unlocked?

Yes

[vanished]

7 hours ago, BenTreece1987 said:

Yes

Some phones won't connect by default.  Plugging them in simply generates a notification you can (and must) click to choose a connection mode - power only, mass storage, or other (if present).

[Mark Kaine]

Yeah this.  They're trying to get you to install some software to transfer, at least on older phones, but it's not necessary.  You just have to change to mass storage then the PC just sees the phone as mass storage device. 

 

 

 

Actually it's called Media Transfer Mode on my phone