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Can't hit 3600mhz RAM speed on Ryzen

GMW
By GMW
in CPUs, Motherboards, and Memory
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Well looked closer to how I had it configured, due to how my water lines run I have a hard to getting to my RAM slots. I'm ashamed to admit they were in wrong slots. Moved over and works perfect. Thanks everyone for the ideas. I would never of looked at slot had someone not suggested. 

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Specs:

Asus ROG Crosshair VII Hero (x470)

Ryzen 9 3900x

G.SKILL Trident Z Neo (For AMD Ryzen) 32GB 3600mhz

https://www.newegg.com/g-skill-32gb-288-pin-ddr4-sdram/p/N82E16820232861?Description=gskill neo&cm_re=gskill_neo-_-20-232-861-_-Product

I can apply the the DOCP and get the timings right but anything over 3200mhz i cant post. I've made sure I have latest BIOS installed. My RAM kit is on the 3000 series compatibility chart. I've tried to adjust voltages and timing manually and just can't seem to get it to boot at 3600mhz. My theory is that because it is an x470 chipset that im just waiting for the right BIOS update. Any ideas?

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https://linustechtips.com/topic/1125816-cant-hit-3600mhz-ram-speed-on-ryzen/
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SOC voltage 1.1V, FCLK set to 1600 for now, memory voltage at 1.5V. does this help?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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4 minutes ago, Jurrunio said:

SOC voltage 1.1V, FCLK set to 1600 for now, memory voltage at 1.5V. does this help?

i'm away from it atm. I will try when i get a chance pretty sure i tried that already though or something similar. but ill sanity check when I can. 

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On 11/20/2019 at 8:10 PM, GMW said:

i'm away from it atm. I will try when i get a chance pretty sure i tried that already though or something similar. but ill sanity check when I can. 

Doesn't seem to wanna boot with those setting applied. Should I of left the DOCP setting enabled?

 

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https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VII-HERO/specifications/

 

If you check the above link, you'll notice the motherboard support up to 3466MHz RAM. You can try to set your RAM to run at that frequency and see if it boots.

I have ASD (Autism Spectrum Disorder). More info: https://en.wikipedia.org/wiki/Autism_spectrum

 

I apologies if my comments or post offends you in any way, or if my rage got a little too far. I'll try my best to make my post as non-offensive as much as possible.

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On 11/21/2019 at 9:52 AM, GMW said:

My theory is that because it is an x470 chipset that im just waiting for the right BIOS update.

Gigabyte Aorus X470 Gaming 5 can support RAM up to 16GB with frequency of up to 3600MHz per stick.

 

I have ASD (Autism Spectrum Disorder). More info: https://en.wikipedia.org/wiki/Autism_spectrum

 

I apologies if my comments or post offends you in any way, or if my rage got a little too far. I'll try my best to make my post as non-offensive as much as possible.

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3 hours ago, Chiyawa said:

https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VII-HERO/specifications/

 

If you check the above link, you'll notice the motherboard support up to 3466MHz RAM. You can try to set your RAM to run at that frequency and see if it boots.

Thats likely specification for unsupported ram or something unrelated to their problem, like they said the ram is supported, albeit only for 2 dimm slots, on manufacturers QVL https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/ROG_CROSSHAIR-VII-HERO/ROG_Crosshair_VII_Series_Ryzen_3000-series_Memory_QVL.pdf

image.png.9073a5cf5586006865f25da646b5a6a7.png

OP seems to know what they are doing, so i doubt they put them in the wrong dimm slots etc (usual b2 and a2 location ofc)

 

Spoiler

image.png.cbf313dee077b0a9698db5f63a028725.png

 

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14 hours ago, Otto_iii said:

Thats likely specification for unsupported ram or something unrelated to their problem, like they said the ram is supported, albeit only for 2 dimm slots, on manufacturers QVL https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/ROG_CROSSHAIR-VII-HERO/ROG_Crosshair_VII_Series_Ryzen_3000-series_Memory_QVL.pdf

image.png.9073a5cf5586006865f25da646b5a6a7.png

OP seems to know what they are doing, so i doubt they put them in the wrong dimm slots etc (usual b2 and a2 location ofc)

 

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image.png.cbf313dee077b0a9698db5f63a028725.png

 

Yeah they are in right slots. And yeah tried running higher the 3200mhz. No boot no matter what. Tried volt changes from early post. No change

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Well looked closer to how I had it configured, due to how my water lines run I have a hard to getting to my RAM slots. I'm ashamed to admit they were in wrong slots. Moved over and works perfect. Thanks everyone for the ideas. I would never of looked at slot had someone not suggested. 

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