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Capture Card Sound Hiccups

Go to solution Solved by ZeldaN64,

So I figured out THIS problem as well.

 

As it turns out the little booklet that comes with the capture card recommends "Output desktop audio (WaveOut)" so I changed it to (Direct sound) and now there is no more hiccups, though I think the tone is still deeper, but that's not a big problem, in my opinion.

I wanted to start a new thread about this issue since my last one was solved and this touches on a different kind of audio problem.

 

So like my last thread about this issue, my set up contains of two splitters and a capture card (https://www.amazon.com/dp/B07FXHN43Y/?coliid=I9E5HKO2HARPR&colid=2MDIW0P0UJ3UM&psc=1&ref_=lv_ov_lig_dp_it

 

After having it plugged in to the back of my computer, the audio was slightly fixed. The NEW problem is that the sound the card is catching is deeper in tone and there are occasional hiccups every few seconds. There was an idea for me to get some composite cables and plug them to the back of my computer, as well as a new audio driver from eBay, but I'm wondering if there are other ways to deal with this problem.

 

Just so you know, I am not interested in recording videos for YouTube, merely livestreaming on Twitch, so post-production edits are off the table.

 

Thank you guys for your help.

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audio is very sensitive its probably coz u use 2 splitters combined with a capture card,  when i use a capture card i dont use splitters and i have no problems, with splitters i wont even get sound from my capture card

 

try running it directly and see if it solves, if it doesnt u have to change ur audio settings in the ps4 ,  ur capture card might not support bitstream sound for example ( select other modes to test )

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2 minutes ago, Valkyrie Lenneth said:

audio is very sensitive its probably coz u use 2 splitters combined with a capture card,  when i use a capture card i dont use splitters and i have no problems, with splitters i wont even get sound from my capture card

 

try running it directly and see if it solves, if it doesnt u have to change ur audio settings in the ps4 ,  ur capture card might not support bitstream sound for example ( select other modes to test )

I tried directly from my PS4 to the card, and it got the same result as before and my PS4 was in its default first choice and not bistream. And there was no problem with the audio when it's outputed to my TV.

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4 minutes ago, ZeldaN64 said:

I tried directly from my PS4 to the card, and it got the same result as before and my PS4 was in its default first choice and not bistream. And there was no problem with the audio when it's outputed to my TV.

in the ps4 there are certain options u can change in sound, try checking different modes,  dolby mode, no dolby,  bitstream > pcm  and what not

 

i think its just throwing a unsupported format at ur capture card

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1 minute ago, Valkyrie Lenneth said:

in the ps4 there are certain options u can change in sound, try checking different modes,  dolby mode, no dolby,  bitstream > pcm  and what not

 

i think its just throwing a unsupported format at ur capture card

I tried both bistream and it didn't work

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Just now, Valkyrie Lenneth said:

if its the usb thing in ur link, maybe try a different usb port, maybe u have static electricity interfering

I tried other USB ports and it got the same result still, and the capture card is the amazon link in the post

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2 minutes ago, ZeldaN64 said:

I tried other USB ports and it got the same result still, and the capture card is the amazon link in the post

could u try setup obs , and use the cpu from pc as renderer, see fi the problem solves? if thats the case then maybe ur hittiing this capture card its bitrate limit ( it doesnt seem powerful to me if im honest ;F )

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1 minute ago, Valkyrie Lenneth said:

could u try setup obs , and use the cpu from pc as renderer, see fi the problem solves? if thats the case then maybe ur hittiing this capture card its bitrate limit ( it doesnt seem powerful to me if im honest ;F )

I've been using OBS (cause the little booklet that comes with it gave instructions on how to do it), and how exactly do I use the cpu? (And in case you need to know, the CPU I have is a Ryzen 5 1600)

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1 minute ago, ZeldaN64 said:

I've been using OBS (cause the little booklet that comes with it gave instructions on how to do it), and how exactly do I use the cpu? (And in case you need to know, the CPU I have is a Ryzen 5 1600)

x264 encoding

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So I figured out THIS problem as well.

 

As it turns out the little booklet that comes with the capture card recommends "Output desktop audio (WaveOut)" so I changed it to (Direct sound) and now there is no more hiccups, though I think the tone is still deeper, but that's not a big problem, in my opinion.

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1 minute ago, Valkyrie Lenneth said:

problem with the capture card then, the passthrough is already hiccing up which is very bad sign

Well, after tinkering around with the properties on the card itself on OBS, I think I solved the problem. I do appreciate your help though, thank you.

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2 minutes ago, ZeldaN64 said:

So I figured out THIS problem as well.

 

As it turns out the little booklet that comes with the capture card recommends "Output desktop audio (WaveOut)" so I changed it to (Direct sound) and now there is no more hiccups, though I think the tone is still deeper, but that's not a big problem, in my opinion.

it should always be set to directsound, and by default it always is so i didnt mention that ?

 

thats the first time i ever seen a device that wants wave out... wtf ._.

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Just now, ZeldaN64 said:

Don't worry, I'm sorry if this was a waste of time. I do, still, appreciate your help, though. Thank you

weird device tho if it wants wave out, xD i would recommend a better capture card XD but if it does the job why not

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