​​​​​​​CAN'T RESET PC OR EVEN GET PAST THE START SCREEN (PROBABLY) BECAUSE OF DRIVER CORRUPTION

[Yassir560]

The Solution to this is to reset your bios,I figured it out after quite a bit, if you run into the same thing don't go and format your C drive like me

What Happened?

Well, basically I was setting my pc (Specs are an i5 6500, gtx 1060 6gb , 16 gb of ddr4 ram, about half a tb of disk space, and a gigabyte b7 motherboard something~) to play with some of my friends today on it.

 

I own a ps4 controller so naturally I decided I'd connect that to my pc like I have always done, my friends have ps3 controllers so I couldn't use the ds4  program and instead used something called scptoolkit. all went well until I installed the drivers like usual for it, i selected an option that forced driver installation and proceeded to select every input device (god what have I done)

 

Following this  my keyboard and mouse completely stopped working.

 

Immediately,I decided I would attempt to fix it, from this I learnt some things about this issue: most fixes don't work. Apparently safe mode doesn't work,  disabling driver signature enforcement doesn't work, and legacy usb port on the bios doesn't change anything to this issue. 

 

After being desperate and frustrated for a bit I decided I'd do a system restore and so I did. It did work for a tiny bit but soon after the restore my keyboard stopped working again and I tried to fix it using the device manager and uninstalling it's drivers (seems the keyboard didnt even respond but I uninstalled what was on the device manager's keyboard tab anyway)

 

Following this I restarted expecting things to work again,well it did not. 

 

From this point onwards I can't access anything except the advanced boot options menu  (the first image) and my bios as my keyboard and mouse no longer work outside those two , I have tried every option on that boot options thing could make sense:

 

•the startup repair does nothing,

 

•startup settings is inaccessible now as the keyboard won't work on it (and either way safe mode doesn't work as my keyboard and mouse don't work on it)

 

•I found a few search results about "sfc" and trying that on the command prompt but it only "found corrupted files but cannot fix them" 

 

•I have tried the DILM command on the command prompt, it shows the "error:50" which I forgot which one that is

 

•I have also attempted to system restore again,I only have 2 restores and my pc simply cannot restore to them for some reason

 

• Pc won't reset, it errors during it

 

•disabling reagentc and re-enabling it won't work it doesn't recognise reagentc  in the command prompt for some reason

 

 

The only option that I have not tried yet is the media creation center method,where you install a windows iso on a usb and boot it from there to perform the reset. One of my friends is bringing a usb with the iso on it tommorow for this,

 

 

I should also add that I was able to log into a user that didn't have a password on my pc and this shows up (second picture). I can't close the boxes since my mouse won't work but what shows up under the first window says something like "class not registered"

 

 

And before any of you all ask, I have tried the obvious:

Unplugging and re-plugging the mouse and keyboardin different ways

Turning off my pc (restarting)

I sadly don't have any other keyboard and mice to try this on and also my controller doesn't work on the pc either..

 

what I'm mostly asking for here is if anybody has had any experience with an issue like this, I know it's quite specific but it's worth a shot asking ig. 

 

As mentioned above I haven't been able to try the media creation method; that's tomorrow and all I can hope for is that it works, but if that doesn't do any of you have an idea of what I can do moving forward? Since resetting the pc can't be done either way I don't think I have any other options here, what else can I do to fix this issue which may still keep my files if possible?

 

 

ANY help you could provide would be a godsend so please go ahead.

[Mark Kaine]

Try resetting your CMOS before you do anything.  Longshot but it may help. 

 

Otherwise I'm sorry I have no solution for this,  but a tip for the future : you don't need any additional programs for DS4 support if you have Steam installed,  it even works for non Steam games like emulators and such,  no issues. DS3 are also supported btw. (you may need to download a program from Sony additionally though) 

[Yassir560]

3 hours ago, Mark Kaine said:

Try resetting your CMOS before you do anything.  Longshot but it may help. 

 

Otherwise I'm sorry I have no solution for this,  but a tip for the future : you don't need any additional programs for DS4 support if you have Steam installed,  it even works for non Steam games like emulators and such,  no issues. DS3 are also supported btw. (you may need to download a program from Sony additionally though) 

Honestly for the future I think I'll just buy a few xbox controllers to make this whole thing more simple. Thanks for this response I'll try the CMOS thing right now

 

Edit: on second thought I don't think I will be trying to reset my CMOS, this is mostly because this seems like a last resort that won't do much since my keyboard and mouse do work on the bios, this seems to be more of a windows problem. i may still reset it after re-installing windows tommorow. Thanks either way!

Edited November 5, 2019 by Yassir560