Poor PC gaming performance despite positive benchmarks

Furnymac · October 27, 2019

Hi everyone!

Specs for Reference:

Motherboard = MSI Z370 Gaming Plus
CPU = CORE i7 8700K @ 3.70GHz
GPU = EVGA Geforce 1070 Ti
Ram = Corsair 2x8GB 3000MHz
OS = Windows 10 1903

Over the past week I'be been helping my friend with his PC as he was initially running into issues involving his RAM where he would hit the full 8 GB load threshold whenever games like Fortnite and PUBG were running. While there would be some slow down he had noted that there was never a significant performance hit during actual game play. Following this he opted to upgrade to Corsair 2x8GB (16GB) Vengeance Pro 3000MHz ram just to improve his overall capacity. After helping him install it we noticed that his performance was taking a pretty big hit and that was due to my forgetfulness of configuring XMP and the memory frequency within the motherboard BIOS. Following those adjustments it appeared as though things were going alright, performance wasn't the best but things were playable. Fast forward to last night and when attempting to run Destiny 2 he was getting 30 FPS on the character select screen. I downloaded NZXT's CAM software and saw his CPU was running at 97 degrees celsius.. After reapplying thermal paste and ensure contact with his cooler his temperatures went down and I assumed that would fix the issue outright but sadly the performance was just as bad if not worse. Destiny would sit at 30-40FPS in the tower and even lower in the open exploration areas. Fortnite would hit stutters if the mouse moved too fast even on medium settings, and PUBG would force a 5 second delay between the mouse movement and movement in game. I've gone through and reinstalled his graphics drivers, checked background tasks and closed them mid game, I've double checked his current version of windows and its up to date, and I've run userbenchmark to see if there are any component issues. Below are the user benchmark results, but at this point I'm desperate to figure out what's going on.

https://www.userbenchmark.com/UserRun/21258045

Edited October 27, 2019 by Furnymac
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