whea_uncorrectable_error i9-9900k 1080Ti Asus WS Z390 Pro

trylo · October 22, 2019

For some time I have been experiencing random crashes (doesn't seem to matter if I'm browsing Facebook, gaming, video editing or Folding@Home).

I decided to start with fresh Windows installation. But I'm still getting crashes.

Sometimes it just restarts other times it's the whea_uncorrectable_error.

I read that memory dump can help troubleshoot it, so here is a link to the file: http://www.wyvern-image.co.uk/z/memory_dump.zip

Here are my specs:

Asus WS Z390 Pro
i9 9900K (not overclocked)
32GB (2x 16GB) of RAM Crucial BLT16G4D30AETA
Zotec 1080Ti

Thank you in advance for any help!

trylo · October 22, 2019

It just happened again...

Microsoft (R) Windows Debugger Version 10.0.19494.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 18362 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff801`47c00000 PsLoadedModuleList = 0xfffff801`48048210
Debug session time: Tue Oct 22 21:11:36.485 2019 (UTC + 2:00)
System Uptime: 0 days 0:22:10.252
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..
Loading User Symbols

Loading unloaded module list
......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`47dc1220 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff8701`30ae7d80=0000000000000124
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffac0e42f51028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 2

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on WYVERN-WS2

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 2

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 65

    Key  : Analysis.System
    Value: CreateObject


BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffac0e42f51028

BUGCHECK_P3: be000000

BUGCHECK_P4: 800400

PROCESS_NAME:  System

STACK_TEXT:  
ffff8701`30ae7d78 fffff801`47ba4fe8 : 00000000`00000124 00000000`00000000 ffffac0e`42f51028 00000000`be000000 : nt!KeBugCheckEx
ffff8701`30ae7d80 fffff801`4b781920 : ffffac0e`39fe4a60 00000000`00000000 ffffac0e`42f51028 00000000`00000000 : hal!HalBugCheckSystem+0xd8
ffff8701`30ae7dc0 fffff801`47f40852 : ffffac0e`39fe4a60 ffff8701`30ae7e49 00000000`00000000 ffffac0e`42f51028 : PSHED!PshedBugCheckSystem+0x10
ffff8701`30ae7df0 fffff801`47ba6946 : ffff8701`30ae7f10 00000000`00000003 ffffac0e`39fe4ab0 ffffac0e`39fe4a60 : nt!WheaReportHwError+0x382
ffff8701`30ae7eb0 fffff801`47ba6dda : 00000000`00000010 ffffac0e`39fe4ab0 ffff8701`30ae8068 ffff8701`30ae82b0 : hal!HalpMcaReportError+0x72
ffff8701`30ae8010 fffff801`47ba6cb4 : ffffac0e`39ee7680 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xf2
ffff8701`30ae8060 fffff801`47ba6f20 : 00000000`00000010 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe0
ffff8701`30ae80a0 fffff801`47ba5fc8 : 00000000`00000000 ffff8701`30ae8330 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xd4
ffff8701`30ae80d0 fffff801`47ba71a7 : ffffac0e`39ee7680 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpHandleMachineCheck+0x5c
ffff8701`30ae8100 fffff801`47ea4c70 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x37
ffff8701`30ae8130 fffff801`47dd02ba : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x10
ffff8701`30ae8160 fffff801`47dcff71 : ffff8701`00000000 fffff801`47dcfeae ffff8701`30a40180 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffff8701`30ae82a0 fffff801`61fb138f : fffff801`61fb1424 00000000`00000000 00000003`18e2ee4d ffff8701`30adb180 : nt!KiMcheckAbort+0x271
ffff8000`78c4f6a8 fffff801`61fb1424 : 00000000`00000000 00000003`18e2ee4d ffff8701`30adb180 00000000`00000000 : intelppm!MWaitIdle+0x1f
ffff8000`78c4f6b0 fffff801`47c21e3c : 00000000`00000000 00000463`00000082 ffffac0e`4348d000 00000000`00000061 : intelppm!AcpiCStateIdleExecute+0x24
ffff8000`78c4f6e0 fffff801`47c2158e : 00000000`00000003 00000000`00000002 ffffac0e`4348d0f0 00000000`00000008 : nt!PpmIdleExecuteTransition+0x70c
ffff8000`78c4fa00 fffff801`47dc4d28 : ffffffff`00000000 ffff8701`30adb180 ffffac0e`481f3040 00000000`00000590 : nt!PoIdle+0x36e
ffff8000`78c4fb60 00000000`00000000 : ffff8000`78c50000 ffff8000`78c49000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x48


MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel.sys

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER

OS_VERSION:  10.0.18362.1

BUILDLAB_STR:  19h1_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {dbae0c63-5a7c-cd3f-eccf-de6e68aa7cf2}

Followup:     MachineOwner
---------