Jump to content

Reset my laptop and this came up help ?

G_K
By G_K
in Troubleshooting
 Share
Go to solution Solved by SlayerOfHellWyrm,

That's as warning that the system has a TPM, used for stuff like BitLocker, and if you accept it, it will wipe the TPM of all previous keys. If you used BitLocker to encrypt multiple drives in the system, but you told it to only reset one drive then erasing it will make you lose access to the 2nd drive. What is the laptop? Do you use BitLocker of anything similar? Why are you resetting the laptop, and why does a personal laptop have a TPM?

Posted
  • Solution

That's as warning that the system has a TPM, used for stuff like BitLocker, and if you accept it, it will wipe the TPM of all previous keys. If you used BitLocker to encrypt multiple drives in the system, but you told it to only reset one drive then erasing it will make you lose access to the 2nd drive. What is the laptop? Do you use BitLocker of anything similar? Why are you resetting the laptop, and why does a personal laptop have a TPM?

"Any sufficiently advanced technology is indistinguishable from magic" - Arthur C. Clarke
Just because it may seem like magic, I'm not a wizard, just a nerd. I am fallible. 

Use the quote button or @<username> to reply to people | Mark solved troubleshooting topics as such, selecting the correct answer, and follow them to get replies!
Community Standards | Guides & Tutorials | Troubleshooting Section

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×