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hey there (hopefully) helpful people,

 

a few days ago i woke and my oneplus 6t's battery was drained. after some tries with the charger i got it to charge and boot, only to find out it barely charges, let alone utilize dash-charging. contacted OP live chat support, who redirected me to the 'book a repair' page. i booked a repair with oneplus and when i got my phone back the problem persisted, turns out they just cleaned the charge port (to be fair it's clean as hell now). here's some data i collected myself:

- by dialing *#808# you get to the engineering software in the phone, where i can see the phone is only taking about 1400mA, while the dash charger is capable of 4000mA

- the cable is not faulty, i've tried 3 different cables, same problem

- the charging block is not faulty, i tried a 2100mA block from apple and the phone still takes 1400mA

- the power outlet is not faulty, i tried 3 different ones around the house, same problem

- the charge port has been cleaned by oneplus themselves, so that can't be it

-  the cable wiggles a small bit and when i wiggle it the right (or wrong) way the charging either stops or continues at 1400mA

- i used the accubattery app to test the battery, the health of the battery seems fine according to the app

 

please let me know if any of you have a solution and I might send a cookie,

regards, jimmy

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