Screen freezes and computer crashes randomly

[ShadeWolf]

Just like the title says my computer has recently started to freeze and then crash. Usually with that loud stuttering "brrrrrrrrrtttttttt" sound coming from the speakers (sorry just don't know any other way to explain the sound). I recently had to bring my pc back from being overseas and although it was in my personal luggage and I had no problems bringing it overseas and it worked perfectly for 7 months, when I returned using the same method and put the computer back together it has started doing this. I have had some memory problems with it in the past but that's it. This crashing will happen regardless of what task I am doing and regardless of the stress that it is under. I have copied and pasted some system info from the MSinfo file. I also have a video of this occurring but since it is random it's hard to catch it well on video. I also can't upload a video here since it is too large. Please let me know if you need additional info or anything. Thanks for the help.

 

OS Name    Microsoft Windows 10 Pro    
Version    10.0.17134 Build 17134    
Other OS Description     Not Available    
OS Manufacturer    Microsoft Corporation   
System Manufacturer    To Be Filled By O.E.M.    
System Model    To Be Filled By O.E.M.    
System Type    x64-based PC    
System SKU    To Be Filled By O.E.M.    
Processor    AMD Ryzen 7 2700X Eight-Core Processor, 3700 Mhz, 8 Core(s), 16 Logical Processor(s)    
BIOS Version/Date    American Megatrends Inc. P1.10, 6/19/2018    
SMBIOS Version    3.0    
Embedded Controller Version    255.255    
BIOS Mode    Legacy    
BaseBoard Manufacturer    ASRock    
BaseBoard Model    Not Available    
BaseBoard Name    Base Board    
Platform Role    Desktop    
Secure Boot State    Unsupported    
PCR7 Configuration    Binding Not Possible    
Windows Directory    C:\WINDOWS    
System Directory    C:\WINDOWS\system32    
Boot Device    \Device\HarddiskVolume1    
Locale    United States    
Hardware Abstraction Layer    Version = "10.0.17134.285"    
User Name    SHADOWWOLF7    
Time Zone    Central Standard Time    
Installed Physical Memory (RAM)    16.0 GB    
Total Physical Memory    15.9 GB    
Available Physical Memory    7.79 GB    
Total Virtual Memory    15.9 GB    
Available Virtual Memory    4.89 GB    
Page File Space    0 bytes    
Kernel DMA Protection    Off    
Virtualization-based security    Not enabled    
Device Encryption Support    Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable    
Hyper-V - VM Monitor Mode Extensions    Yes    
Hyper-V - Second Level Address Translation Extensions    Yes    
Hyper-V - Virtualization Enabled in Firmware    No    
Hyper-V - Data Execution Protection    Yes

 

[Lightning44]

From what I can tell is that there are some ram problems,can you check the bios on startup and see if it says under the listed ram slots says Dual Channel Mode or Single Channel mode cause Asrock is really picky about ram memory support.Are the ram dimms bought from a kit or seperately??

[ShadeWolf]

23 minutes ago, Lightning44 said:

From what I can tell is that there are some ram problems,can you check the bios on startup and see if it says under the listed ram slots says Dual Channel Mode or Single Channel mode cause Asrock is really picky about ram memory support.Are the ram dimms bought from a kit or seperately??

Thanks for the info! Just rebooted and checked and it is set on single channel mode. The memory did come from a kit. Anything I can do?