Laptop won't downscale correctly, help needed

[BillyMama]

I have two MSI Optix AG32CQ monitors which accept up to a 1440p 144hz signal, but my laptop (MSI ge62 apache i think) can't fully support two monitors at that caliber. (For reference, monitor 1 in the screenshot is my built in laptop display, which i don't use, so it can be ignored.) I currently have monitor 2 hooked up to the minidisplayport connection, which is able to output at 1440p 144hz. Monitor 3 (hooked up to the hdmi port) outputs at 1440p 60hz. I wanted to change this second monitor to be a 1080p 144hz monitor, and thought I could simply do this by changing the display resolution in my display settings. Not the case. While on my monitor it definitely looks like 1080p, it still tells me that it is getting a 1440p 60hz signal on the monitor, and this is confirmed in the advanced display settings tab. I tried diving a little bit deeper to see if i could manually change the resolution to a have a higher refresh rate, but this is not so. It seems kind of ridiculous that i would not be able to do this, right? Does anyone know a fix?

[Glenwing]

54 minutes ago, BillyMama said:

I have two MSI Optix AG32CQ monitors which accept up to a 1440p 144hz signal, but my laptop (MSI ge62 apache i think) can't fully support two monitors at that caliber. (For reference, monitor 1 in the screenshot is my built in laptop display, which i don't use, so it can be ignored.) I currently have monitor 2 hooked up to the minidisplayport connection, which is able to output at 1440p 144hz. Monitor 3 (hooked up to the hdmi port) outputs at 1440p 60hz. I wanted to change this second monitor to be a 1080p 144hz monitor, and thought I could simply do this by changing the display resolution in my display settings. Not the case. While on my monitor it definitely looks like 1080p, it still tells me that it is getting a 1440p 60hz signal on the monitor, and this is confirmed in the advanced display settings tab. I tried diving a little bit deeper to see if i could manually change the resolution to a have a higher refresh rate, but this is not so. It seems kind of ridiculous that i would not be able to do this, right? Does anyone know a fix?

 

It just means you have GPU scaling enabled, so the image is scaled before being transmitted to the monitor (which the monitor sees as a 1440p image).

[BillyMama]

59 minutes ago, Glenwing said:

It just means you have GPU scaling enabled, so the image is scaled before being transmitted to the monitor (which the monitor sees as a 1440p image).

how do i fix this? 

[Glenwing]

3 minutes ago, BillyMama said:

how do i fix this? 

Go to the Intel graphics control panel or NVIDIA control panel (whichever is in use) and turn off GPU scaling.

[BillyMama]

pretty sure it is using intel graphics but i dont see the setting in the intel control panel, could you tell me exactly where it is? sorry lmao