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"Refurbished PC Scam" - Help needed.

Hey Guys,

 

Didn't really know where else to come with this one. My friend has recently purchased a "refurbished gaming PC" which has the following specs:

 

CPU - i7-4770 (non k)

GPU - Gigabyte GTX 1080 Watercooled Xtreme Gaming

DDR3 RAM (8GB I think)

 

The problem is that all of this hardware is running on what is showing in HWMonitor as a "Lenovo Shark bay" motherboard and from what i can find is only out of Lenovo Office PC's. I have explaining that the performance issues are due to this motherboard. When contacting the IT store he bought it from they stated that "I know nothing about computers and that the motherboard was fine"

 

I've advised my friend to pickup a cheap 2nd hand 1150 mobo for the i7-4770 and his performance. Am i losing my mind or would this motherboard just completely "lock" all of his CPU features and bottleneck performance ? 

 

Any help would be great.

AMD Ryzen 5 3600 | NZXT Kraken Z63 280mm AIO | Gigabyte Aorus M B450 Motherboard | 32GB Corsair Vengeance LPX DDR4 @ 3000mhz  | Samsung 860 Pro 2TB | MSi Geforce RTX 2060 Super Gaming X 8GB | BeQuiet PurePower 11 700W |

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Since the CPU is a 4770 (non-K), a locked motherboard (OEM) is alright. You only need a Z series unlocked board when you have a -K CPU for overclocking.

 

As for his issues, have you tried checking GPU / CPU usage logs to see if maybe there is a bottleneck somewhere?

 

Also, for the 8GB of RAM, is it two sticks of 4GB or a single stick of 8GB? Not having dual channel could be hurting performance a little.

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Definitely Dual channel for the RAM... Not sure whether 8 or 16 GB though. I completely understand that there would be a bottleneck with that CPU + GPU combo and he’s not trying to OC, Just can’t even get through a complete session of X Flight with crashing or blue screening (IRQL error mostly he says) He’s checked all drivers etc twice over. Have advised that he tries a Gigabyte G1 Sniper H6. 

AMD Ryzen 5 3600 | NZXT Kraken Z63 280mm AIO | Gigabyte Aorus M B450 Motherboard | 32GB Corsair Vengeance LPX DDR4 @ 3000mhz  | Samsung 860 Pro 2TB | MSi Geforce RTX 2060 Super Gaming X 8GB | BeQuiet PurePower 11 700W |

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I would try to run a disk check, then memtestx86 to just double check RAM isn't the the issue. A damaged sata data cable can cause this too. There's also the option of reinstalling windows.

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23 minutes ago, Sephiroth720 said:

Am i losing my mind or would this motherboard just completely "lock" all of his CPU features and bottleneck performance ? 

what features do you expect? turbo boost?

 

the system shall be still usable, but oem mobo may have issues like not drawing enough power under load thus throttles down etc.if you are so worried, a cheapo H81 shall be good enough

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Motherboard Is not going to hold that hardware back. In my case I had a dying CPU that was  throwing irql codes for every imaginable component. I f you could get crashlog codes that would help pinpoint the failing hardware.

Ryzen 3600X, MSI B450-A Pro, 32Gb Corsair Vengeance LPX 3000mhz, Watercooled MSI GTX 1080 Armor,

Seasonic SSR-550rm, Samsung EVO 860 EVO SSD M.2, Rosewill Stryker M

 

Xeon X5680, X58 Sabertooth, 24GB KLEVV 1600Mhz , Windforce GTX 960 4GB OC, Corsair CX550M 

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2 hours ago, asand1 said:

Motherboard Is not going to hold that hardware back. In my case I had a dying CPU that was  throwing irql codes for every imaginable component. I f you could get crashlog codes that would help pinpoint the failing hardware.

Thanks ? I'll let him know for when it happens again. Also... Your Corsair Vengeance LPX ram is listed in your signature as 32Ghz not 32GB (thought you'd like to know... Not being a smarta**)

 

Thanks for the help everyone!

AMD Ryzen 5 3600 | NZXT Kraken Z63 280mm AIO | Gigabyte Aorus M B450 Motherboard | 32GB Corsair Vengeance LPX DDR4 @ 3000mhz  | Samsung 860 Pro 2TB | MSi Geforce RTX 2060 Super Gaming X 8GB | BeQuiet PurePower 11 700W |

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2 hours ago, Sephiroth720 said:

Thanks ? I'll let him know for when it happens again. Also... Your Corsair Vengeance LPX ram is listed in your signature as 32Ghz not 32GB (thought you'd like to know... Not being a smarta**)

 

Thanks for the help everyone!

How dare you presume his GHz

My System: i9-10900KF 5.1-5.3ghz @ 1.365v // Corsair iCUE H150i Elite Capellix // Gigabyte Z590 Aorus Elite AX // 32GB (4x8) Crucial Ballistix Elite DDR4 4000/CL18 // ASUS RTX 3080 TUF OC // Corsair 275R Airflow // Seasonic Focus Plus Gold 850w //1TB ADATA XPG SX8200 Pro/1TB Samsung 860 EVO/2TB Seagate 7200RPM Hard Drive // Displays: LG Ultrafear 27GL83A-B/Lenovo L24Q-30/Lenovo L24Q-30 // Razer Black Widow TE Chroma // Razer Viper Ultimate // Corsair H70 Gaming Headset

 

Wife's System: i7-8700 // Arctic Freezer 33 // Gigabyte Z390M Gaming // 32GB (4x8) Corsair Vengeance LED DDR4 3200 // XFX Radeon 5700 XT RAW II // NZXT S340 // Seasonic Focus Plus Gold 850w // 1TB Samsung 860 EVO/4TB Western Digital HDD // Displays: AOC AGON AG241QX/ASUS VG248QEASUS VP248Q // Corsair K68 Mechanical Keyboard // Logitech G602 // LG BDRW // NexStar 5.25" USB 3 Enclosure

 

TV Gamer: i7-8700k 5.0ghz All-core delidded @1.385v // Deepcool Gamerstorm Assassin III // Gigabyte Aorus Z370 Gaming 5 // 32GB (4x8) Corsair Vengeance LPX DDR4 3200 // Sapphire Radeon RX Vega 64 // Corsair 275R Airflow // Intel 660P 1TB NVME M.2 SSD/4TB Western Digital Blue // Display: 50" Westinghouse 1080p // Rii Wireless Mini Keyboard w/Touchpad/Xbox One Controllers

 

TV Gamer 2: Intel i3-10100 // ASRock H410M-HDV/M.2 // 16GB (2x8) DDR4 T-Force Vulcan 2666 // XFX RX 580 8GB XXX Edition // Rosewill FBM-X2 // Gigabyte P750GM // 480GB PNY CS1311 SSD/2TB Seagate HDD // Display: LG 50" 4k TV // Rii Wireless Mini Keyboard w/Touchpad/Xbox One Controllers Donated.

 

Son's System: i5-9400 // Cryorig H7 Quad Lumi // ASRock Z370 Extreme 4 // 16GB (2x8) GeIL Potenza DDR 3200 //ASUS RX 570 4GB // NZXT S340 Black // Seasonic S12II 620w Bronze // 525GB Crucial MX300/1TB WD SN550 // Display: ACER Nitro VG240Y/ PBiip / Dell P2417H // Eagletech KG010 Mechanical Keyboard // Logitech G203

 

Daughter's System: i3-8350k // Cooler Master i71c // MSI H310M Pro VDH-Plus // 8GB (2x4) Leven DDR4 2666 (2400) // Zotac GTX 1060 3GB Mini // DarkFlash Micro ATX White // Corsair CX550 // 480GB PNY CS1311 SSD/2TB Seagate HDD // Display: ASUS VG245H // Redragon TKL Mechanic Keyboard + Mouser

 

Retired: Ryzen 5 1600 // Gigabyte B450 Aorus M

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