System Wide Stuttering on 1903

[MADagain321]

Over the past little while or so I've noticed my computer stutter or freeze for short periods of time (and started to get worse over the last week when I introduced a new monitor + the below updates), now this may be related to things listed or a hardware issue.

 

Hoping that someone can help me diagnose whichever it may be.

 

Not sure what's going on here but I've done a few things since this issue started.

 

1. Updated monitor to a 144Hz display

2. Updated to latest NVIDIA driver

3. Updated BIOS

4. Updated Chipset Driver

 

Unsure as to where I'd start diagnosing this one... doesn't matter if it's a fresh restart or using a thousand programs and Chrome... the issue still happens.

 

Windows Version Listing:

Edition          - Windows 10 Pro

Version         - 1903

Installed on  - 11/06/2019

OS Build      - 18362.356

 

EDIT: because people whinged

Intel Core i7 8700k

Asus Z370 TUF - GAMING Pro Motherboard

Kingston 16GB 2400Mhz

MSI GTX 1080 Gaming X

1x WD 3TB HDD

2x Seagate 1TB HDD

2x Crucial 480GB SSD

EVGA SUPAnova G2 850 PSU

[Skiiwee29]

Full system specs would be helpful for starters. 

[Oshino Shinobu]

 Have you installed any September Windows updates? There's tonnes of things breaking with the September updates, so would advise uninstalling them to test if you have them installed. 

[MADagain321]

2 minutes ago, Skiiwee29 said:

Full system specs would be helpful for starters. 

Updated signature

[MADagain321]

1 minute ago, Oshino Shinobu said:

 Have you installed any September Windows updates? There's tonnes of things breaking with the September updates, so would advise uninstalling them to test if you have them installed. 

Think there was some Cumulative Update or whatever it is... a bunch here

[Oshino Shinobu]

13 minutes ago, MADagain321 said:

Think there was some Cumulative Update or whatever it is... a bunch here

KB4515384 (Cumulative for Windows 10) has been causing problems system wide. I'd suggest removing it and seeing if anything improves. Nothing particularly major was fixed in September's update. The BlueKeep RDS vulnerability was patched in the August cumulative, which you have installed, so shouldn't be any security issues to worry about. 

[MADagain321]

5 minutes ago, Oshino Shinobu said:

KB4515384 (Cumulative for Windows 10) has been causing problems system wide. I'd suggest removing it and seeing if anything improves. Nothing particularly major was fixed in September's update. The BlueKeep RDS vulnerability was patched in the August cumulative, which you have installed, so shouldn't be any security issues to worry about. 

Uninstalled that update, also tried running LatencyMon... here's a screenshot.

 

[Oshino Shinobu]

1 minute ago, MADagain321 said:

Uninstalled that update, also tried running LatencyMon... here's a screenshot.

 

-snip-

I'm really not familiar with LatencyMon (never heard of it before), so not sure what that's meant to test.

 

Also, that screenshot shows that you've been running it for nearly an hour, but it's only been a few minutes since I asked you to uninstall the updates, can't help but think that info isn't accurate. 

 

If you haven't already, reboot to apply the update change and monitor to see if the freezes continue to happen. If they do, roll back the other changes you made. You could try using DDU to completely remove the Graphics Driver and do a clean install. 

[MADagain321]

3 hours ago, Oshino Shinobu said:

I'm really not familiar with LatencyMon (never heard of it before), so not sure what that's meant to test.

 

Also, that screenshot shows that you've been running it for nearly an hour, but it's only been a few minutes since I asked you to uninstall the updates, can't help but think that info isn't accurate. 

 

If you haven't already, reboot to apply the update change and monitor to see if the freezes continue to happen. If they do, roll back the other changes you made. You could try using DDU to completely remove the Graphics Driver and do a clean install. 

Yeah That was something I was running before hand... not related to removing the update. Sorry.

 

EDIT:

Will reply back to this thread in about an hour or so with findings related to that Windows update.

 

Nope still froze with the KB4515384 update uninstalled + temp blocked from being reinstalled and restarted. A little over an hour in from reboot and same issue...

[Oshino Shinobu]

3 minutes ago, MADagain321 said:

Nope still froze with the KB4515384 update uninstalled + temp blocked from being reinstalled and restarted. A little over an hour in from reboot and same issue...

In that case, roll back all of the updates you mentioned above, one at a time. 

 

Do you have the old monitor, or a different one to test with? Monitor shouldn't really cause it, but just in case. If you have a spare drive, you can try a fresh Windows install for testing. 

[MADagain321]

32 minutes ago, Oshino Shinobu said:

In that case, roll back all of the updates you mentioned above, one at a time. 

 

Do you have the old monitor, or a different one to test with? Monitor shouldn't really cause it, but just in case. If you have a spare drive, you can try a fresh Windows install for testing. 

I'm still using the old monitor but yeah I agree it shouldn't be an issue... but the old one (plus a second monitor) were both 60Hz... the new one is 144hz. Will try setting it to 60Hz as a test.

 

Yeah I can try another SSD for now. Will report back later tonight.

[leadeater]

Few people at work had the same issue with freezing, think the fix was to update all drivers you can and bios/firmware update. I'm not sure but it may have been the Intel graphics driver for the Intel HD GPU.

[MADagain321]

15 minutes ago, leadeater said:

Few people at work had the same issue with freezing, think the fix was to update all drivers you can and bios/firmware update. I'm not sure but it may have been the Intel graphics driver for the Intel HD GPU.

All drivers are updated and don't use the Intel graphics at all.

[leadeater]

8 hours ago, MADagain321 said:

All drivers are updated and don't use the Intel graphics at all.

A lot don't here either but often the drivers are present even if you have a dedicated GPU. We noticed the issue when one of the people in my team had problems with keyboard input freezing then after 30 seconds or so everything that was input would finally all fire in, quite annoying.

[MADagain321]

On 9/22/2019 at 8:07 PM, Oshino Shinobu said:

In that case, roll back all of the updates you mentioned above, one at a time. 

 

Do you have the old monitor, or a different one to test with? Monitor shouldn't really cause it, but just in case. If you have a spare drive, you can try a fresh Windows install for testing. 

After a clean driver install with DDU it seems that the freezing during general use is gone but still stuttering in games... might be an issue with the Display Driver maybe? Going to do a clean install of Windows on another drive now.