Just Built New PC and it's not recognizing HDD or Ethernet cable

[Alexb770]

Hi, 

 

Just rebuilt my PC last night with mostly new components. It's fine for the most part, but the computer isn't recognizing my 2TB hard drive or my Ethernet cable. Now, I have 3 drives: a 1TB SSD, a 1TB HDD, and a 2TB HDD. Both of the hard drives are recycled from my last build and worked just fine prior in said build. The SSD is new. Windows was originally on the 1TB drive and is now on the SSD. The night before I rebuilt, I formatted the 2TB drive. The only thing I can think of is that this is an issue at the hardware level, because I noticed when booting into the BIOS, the BIOS didn't even have my 2TB listed. Problem is, I have no idea what could be missing. I noticed that there's one slot with two little prongs (not sure what the proper name is for those), but my 1TB also has an unplugged port and it's fine. 

 

As for the Ethernet cable, I'm completely at a loss. Like my drive, it worked fine on my other PC. My motherboard even has an Ethernet LED that lets you know if it's receiving/transmitting data, and the LED is letting me know that it's doing so. Checking Device Manager wasn't much help, as it had nothing related to an Ethernet device anywhere. The only thing I can think of is maybe updating the BIOS, but even then I'm not sure. Maybe there are specific Ethernet drivers I need to download? Just spitballing some ideas here, I've never heard of a PC not working with Ethernet. 

 

PC Specs:

Motherboard: Gigabyte Z390 AORUS Master

CPU: i7 9700KF

RAM: 16GB HyperX Predator DDR4 3200MHz

CPU Cooler: NZXT Kraken x62

Storage: 1TB Seagate, 2TB Hitachi, 1TB Samsung 970 Evo SSD (Don't know exact model names for hard drives)

GPU: EVGA 1080 Ti SC2

PSU: Corsair RM750i

Case: Anidees AI CRYSTAL XL AR 3

 

If pictures would be helpful, let me know and I'll get whatever you need. Thanks in advance to anyone that helps. 

[Joshua]

When you go to the Network and Sharing center within Control panel, what connections are shown? 

 

If your HDD is not in bios then either of the cables are faulty. Is the HDD powering on? Is SATA cable correctly inserted to both Mobo and Hdd?

[minibois]

If you're using the top M.2 slot, SATA ports 4 and 5 will be turned off (those are the bottom two SATA ports I believe). Have you confirmed these drives don't work in any of the SATA ports?

Perhaps the ethernet thing is related to drivers, but usually you would at least see a network card in device manager..

[Alexb770]

33 minutes ago, minibois said:

If you're using the top M.2 slot, SATA ports 4 and 5 will be turned off (those are the bottom two SATA ports I believe). Have you confirmed these drives don't work in any of the SATA ports?

Perhaps the ethernet thing is related to drivers, but usually you would at least see a network card in device manager..

Thank you very much sir, your SATA port fix did the trick  Not sure which port I put into, but I don't really care 

 

As for the Ethernet, all i had to do was go to Gigabyte's site and download the drivers. Everything is working and I can finally sleep