Mouse quit working on new PC build

[Snazzy_Neko]

After installing Windows 10 on my new PC build i updated my bios (gigabyte board) from F30 to F42a and once my PC restarted my mouse pointer was completely gone from my desktop, the system sees it in device manager and even the dpi button works as I click it and the little notification shows up in the corner. Whats going on?

 

Specs:

Ryzen 7 2700x 3.7ghz 

Gigabyte Aorus B450 Elite Motherboard

Sapphire Radeon R7 350 2GB

16 GB 3200 (2x8) Corsair Vengeance RAM

M.2 NVMe Samsung 970 EVO SSD with Windows 10 x64 installed on it

Seagate Barracuda 3TB 3.5" 7200rpm HD

Corsair RM750x 750 Watt PSU

Cooler Master Hyper 212 RGB Black Edition

Asus 24x DVD-RW Optical Drive

Fractal Design Focus G Case

3x 120 Fractal Design 120mm Silent Series LL Case Fans

Logitech G203 Prodigy Mouse

 

I have tried many things at this point including going back to my original bios F30 and still doesn't work. Starting to think playing with my ram settings in bios trying to get them to their 3200 speed might of messed something up, i dont know. I'm at my wits end here, please help.

[TrigrH]

didnt list the mouse? or have you tried multiple mice?  does it work on other computers?

[Snazzy_Neko]

My bad. Its a Logitech G203 Prodigy, ill add it to the specs. But yes it works perfectly fine on my old PC.

[TrigrH]

2 minutes ago, Snazzy_Neko said:

My bad. Its a Logitech G203 Prodigy, ill add it to the specs. But yes it works perfectly fine on my old PC.

do other mice work on your pc?

[Snazzy_Neko]

Also tried an Old Dell mouse had laying around, same issue.

[TrigrH]

1 minute ago, Snazzy_Neko said:

Also tried an Old Dell mouse had laying around, same issue.

but the keyboard works fine?

[Snazzy_Neko]

Just now, TrigrH said:

but the keyboard works fine?

Yeah, keyboard works perfectly fine, my only way to get around my pc right now

[TrigrH]

1 minute ago, Snazzy_Neko said:

Yeah, keyboard works perfectly fine, my only way to get around my pc right now

control panel:

Type Power Options into the search box.

3. Hit the Enter.

4. Tab to select Choose what the power buttons do.

5. Press the Enter.

6. Tab to select Change settings that are currently unavailable. This will activate the Shutdown settings.

7. Uncheck the Turn on fast startup.

8. Save changes and close the window.

 

reboot

[TrigrH]

also i recommend setting up teamviewer to start with windows so you can control the PC from another device. 

[Snazzy_Neko]

5 minutes ago, TrigrH said:

control panel:

Type Power Options into the search box.

3. Hit the Enter.

4. Tab to select Choose what the power buttons do.

5. Press the Enter.

6. Tab to select Change settings that are currently unavailable. This will activate the Shutdown settings.

7. Uncheck the Turn on fast startup.

8. Save changes and close the window.

 

reboot

Rebooted, nothing changed

[TrigrH]

3 minutes ago, Snazzy_Neko said:

Rebooted, nothing changed

type winver into cmd and tell me your windows version number

[Snazzy_Neko]

2 minutes ago, TrigrH said:

type winver into cmd and tell me your windows version number

Version 1809 (OS Build 17763.107)

[TrigrH]

Just now, Snazzy_Neko said:

Version 1809 (OS Build 17763.107)

i would try updating to 1903 and see if that fixes anything

[Snazzy_Neko]

Do i just go to windows update and have it check for updates?

[TrigrH]

Just now, Snazzy_Neko said:

Do i just go to windows update and have it check for updates?

yes

[Snazzy_Neko]

1 minute ago, TrigrH said:

yes

Yeah tried this last night and it just gets stuck on the same two updates 2019-09 Cumulative Update for Windows 10 Version 1809 for x64-based systems  and another for Microsoft .NET, says something as last night, "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)"

[TrigrH]

1 minute ago, Snazzy_Neko said:

Yeah tried this last night and it just gets stuck on the same two updates 2019-09 Cumulative Update for Windows 10 Version 1809 for x64-based systems  and another for Microsoft .NET, says something as last night, "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)"

https://pureinfotech.com/reset-windows-update-windows-10-fix-downloads-installs/

 

follow the steps to reset windows update

[Snazzy_Neko]

1 hour ago, TrigrH said:

https://pureinfotech.com/reset-windows-update-windows-10-fix-downloads-installs/

 

follow the steps to reset windows update

Alright so after fighting with it to work i just poped in my windows 10 install cd and just recovered my system back to around to basically before i started installing any drivers and my mouse cursor is back! But thanks for the help anyways! Hopefully now i can just get it to not repeat the same issue.