PNY P400 Not giving any video! Help.

[lukabocoo]

Hello, Recently my company just bought a very cheap setup for working on solidworks.

The specs are:

TUF H310M-PLUS Gaming/BR

I5-9400F

2x8GB DDR4 3200 from Hyper X

550W corsair 80 plus not modular

120GB Samsumg SSD

1TB HDD

and the PNY p400

 

The parts just arrived yesterday, and I begun assembling it. we were missing one power cable and an adapter for the Display port of the P400. Which were bought today. So I finished the assembly, which a lot of connectors. so the p400 has 3 mDP connectors, and they gave 3 adapter do standart DP, from the DP I Connected the converter to HDMI, then an 1M hdmi cable to the monitor. ( mDP to DP to HDMI then another HDMI cable). After frustating hours trying rams checking cables. I still dont know why i cant get video out of the P400. When i remove the p400 and try to boot it from the onboard video. the motherboard do the beeps, meaning that there is no graphics cards, the I5-9400f has no integrated graphics so that makes sense. If i remove the ram beeps saying there is no ram. now is where is the most confusing for me. If i have everything connected but connect the video cable, either HDMI, VGA or DVI on the motherboard the monitor shows "NO SIGNAL" the computer has no OS installed but I dont think that it is any issue because I should be able to enter the bios. But if i try to connect to the gpu using all that conectors the monitor simply says "No cable connected". The p400 Fan works, it even heats up a little. I decided to remove the p400 and put another gpu to see if it works. and yup it is running. I tried checking the DP to hdmi cable and it is working as well. so the only things i can really test is the mDP to DP cable that came with the P400, and the p400 itself. anyone has any ideas to what it is or what should I try. Right now i am going to install windows on it. and try to download the P400 drivers and try to boot it with them installed already.
Sorry for the english. Thanks for trying to help me <3

 

[Linker]

Hmm...

Do you have any monitors that run displayport natively? It could be an issue w/ the DP to HDMI adapter.

Can you verify the adapter works with another computer?

 

Sorry if you answered this already, I might have misread the post

[lukabocoo]

1 minute ago, Linker said:

Hmm...

Do you have any monitors that run displayport natively? It could be an issue w/ the DP to HDMI adapter.

Can you verify the adapter works with another computer?

 

Sorry if you answered this already, I might have misread the post

Nope, I dont have any monitors with displayport natively, I tested the DP to hdmi adapter on another computer, It worked just fine.

[lukabocoo]

1 hour ago, lukabocoo said:

Hello, Recently my company just bought a very cheap setup for working on solidworks.

The specs are:

TUF H310M-PLUS Gaming/BR

I5-9400F

2x8GB DDR4 3200 from Hyper X

550W corsair 80 plus not modular

120GB Samsumg SSD

1TB HDD

and the PNY p400

 

The parts just arrived yesterday, and I begun assembling it. we were missing one power cable and an adapter for the Display port of the P400. Which were bought today. So I finished the assembly, which a lot of connectors. so the p400 has 3 mDP connectors, and they gave 3 adapter do standart DP, from the DP I Connected the converter to HDMI, then an 1M hdmi cable to the monitor. ( mDP to DP to HDMI then another HDMI cable). After frustating hours trying rams checking cables. I still dont know why i cant get video out of the P400. When i remove the p400 and try to boot it from the onboard video. the motherboard do the beeps, meaning that there is no graphics cards, the I5-9400f has no integrated graphics so that makes sense. If i remove the ram beeps saying there is no ram. now is where is the most confusing for me. If i have everything connected but connect the video cable, either HDMI, VGA or DVI on the motherboard the monitor shows "NO SIGNAL" the computer has no OS installed but I dont think that it is any issue because I should be able to enter the bios. But if i try to connect to the gpu using all that conectors the monitor simply says "No cable connected". The p400 Fan works, it even heats up a little. I decided to remove the p400 and put another gpu to see if it works. and yup it is running. I tried checking the DP to hdmi cable and it is working as well. so the only things i can really test is the mDP to DP cable that came with the P400, and the p400 itself. anyone has any ideas to what it is or what should I try. Right now i am going to install windows on it. and try to download the P400 drivers and try to boot it with them installed already.
Sorry for the english. Thanks for trying to help me

 

Tested with another pc, and for some miracle it started working. then put it back to the build and it started working

idk, computers are strange...