Where to get a Steelseries Arctis 5 Bluetooth Flex Cable

[NamelessNick]

It`s been almost a year since the left side of my Steelseries Arctis 3 Bluetooth showcased to be faulty. Whenever you would increase the distance from one side to the other, meaning, if you were to put the headset on, the left side would instantly stop working. I had been using it for quite a while before that happened, a few months to be more precise, and had no idea what could have caused one side to stop working by doing that (yes the headset works completely fine as long as you don`t put them on, lol). 

Since I live in Brazil and imported it, I ended up buying a new pair of headphones. However, considering I still own it and would love to have it repaired, I went to a local headphone repair shop and I was told that the problem was due to a faulty flex cable and would have to import it myself so it could be repaired. 

Does anyone have any idea where I can buy it? I tried to use the model number of the headphones and search for a flex cable on aliexpress but was not able to find anything on it actually. If anyone has a clue please let me know   

 

[Semper]

If you're able to, pull the headphones apart and inspect the cable itself. Often times they have model numbers printed directly on them.

an example can be found here, second image. "E248682". You may also need measurements for length and/or width (if, for some reason, your model has multiple variants).

[NamelessNick]

18 hours ago, Semper said:

If you're able to, pull the headphones apart and inspect the cable itself. Often times they have model numbers printed directly on them.

an example can be found here, second image. "E248682". You may also need measurements for length and/or width (if, for some reason, your model has multiple variants).

Awesome, thanks for the heads up, I'll take a look!