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Asus Tuf Gaming (Wi-Fi) X570-PLUS Issues

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Asus Tuf Gaming (Wi-Fi) X570-PLUS

Ryzen 3600

GSkill RGB Ram 2x8

GTX 1070

M.2 and SSD

All water cooled, 30 to 35C on idle, 60 to 66C load with cinebench

Built this PC about three weeks ago. It ran fine for roughly a week.

Started to get a BSOD, Structure_Failure

Red light comes on. Manaual says it’s CPU.

Slightly untighten the water block, fine for almost another week.

Used SFC /scannow, no more BSOD.

Now, all my perripherals shut off and the whole system stays running.

This usually happens when I leave the computer on overnight.

Can’t use the power button, but can use the restart button.

 

Reseated the CPU, last for a few days. Now the crash is becoming more frequent. At one point it was stuck on the VGA light, but then that never popped up again. It even crashes in the BIOS.

Stuck on red light for CPU. SO my though is either hair line fracture in the motherboard causing instability. A bad CPU or a bad PSU. Unfortunately, I cannot just replace things.

As of typing this, it is either crashing or sitting on the yellow ram light, or even rarely, sitting on a white VGA light.

 

I don’t know what to do.

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what power supply is that?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Update, loosen the water block some more. Runs fine. Can run cinebench 20 no problem. But, If I keep loosening it up, I may as well take it off. Also, I ran memtest64 from a USB drive. That came back clean. I'll see how long this lasts.

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F4-3600C17D-16GTZR is my RAM, which is unsupported but I did try my brothers RAM, which is on the list. The faster neo version of these and received  the same problems. But I am willing to go to Microcenter and risk some money on compatible RAM. 

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Try another wall plug or a different power cord for your PC. Swap with your monitor if the power cords are the same.

Intel Xeon E5 1650 v3 @ 3.5GHz 6C:12T / CM212 Evo / Asus X99 Deluxe / 16GB (4x4GB) DDR4 3000 Trident-Z / Samsung 850 Pro 256GB / Intel 335 240GB / WD Red 2 & 3TB / Antec 850w / RTX 2070 / Win10 Pro x64

HP Envy X360 15: Intel Core i5 8250U @ 1.6GHz 4C:8T / 8GB DDR4 / Intel UHD620 + Nvidia GeForce MX150 4GB / Intel 120GB SSD / Win10 Pro x64

 

HP Envy x360 BP series Intel 8th gen

AMD ThreadRipper 2!

5820K & 6800K 3-way SLI mobo support list

 

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I'll do that. Also more information: When the computer crashes I get a black screen or my screen is just stuck on what image it was on, all the light on my mouse and keyboard turn off, sound stops playing through the speakers but the fans inside keep spinning and the motherboard RGB is still on.The pc doesn't respond to anything except using the restart button or the power supply switch

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I re-seated my CPU, it worked for almost all night. Played BFV for 2 hours. Did not see any problems. RyzenMaster showed the temps low, and I ran cinebench 20. It ran no higher than 64C. I was downloading Gears5, and sometime at night it went off. The peripherals, sound and screen turned off. Really wish I would have gotten this board from Microcenter right about now, I could just walk in an replace instead of Newegg. :/ Also, I appreciate the help.

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  • 2 weeks later...
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I have the same motherboard with a ryzen 3700x. I get completely random CRITICAL_STRUCTURE_CORRUPTION errors. Either my screen BSOD's or it just locks up. If the PC is sleeping sometimes all my peripherals and leds will light up but the pc will not wake up; I have to force shutdown. Have tried memtest, dsk, chk, firmware update for mobo, just got a new gpu, same exact problem. Just reinstalled windows as well. I also did a fresh install of windows when I got my cpu and board. My ram is on the mobo QVL and has had no errors. No idea what the issue is. Going to try running pc in safe mode to see if the error persists. If it does, this motherboard is getting replaced.

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I’ve been having problems with the same motherboard. 

 

My pc has been restarting randomly and now it won’t even turn on. 

 

Only the LED on the motherboard and power button comes on but every time I press the power on, it doesn’t do anything. 

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I just set this same board up with a Ryzen 7 3800X and having the same issue since initial power up.

I set the CPU fan to TURBO in the Bios to see if it may be heat related and this is the longest it has run for.

Might be a thermal issue

 

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ok since I have had to reboot my machine a thousand and one times I decided to go into the BIOS and disable the Wireless adapter since I am unable to load the drivers anyway as every attempt crashes the computer.

VOILA.... No more crashing since I disabled the wireless.

Knock on wood.

 

Will watch the stability for a while.

 

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6 hours ago, BradG said:

it has now been over 2 days without rebooting and running stable.  the Wifi is the issue

 

I just disabled it and I am praying this fixes my issue.

 

I fixed the critical structure failures by replacing the broken files after running an sfc/scannow via CMD. The difference for me is it's my ram light and not my CPU light, but I ran 4 passes of memtest last night and my ram is fine (also I had this ram before I got my new x570 board in August). The RAM light only appears on boot. And it's always the first boot, it boots fine the second time. But then I have the same issue as you once I get to windows. I can play a game for like 2 hours then bam I'm watching youtube and my computer screen freezes.

 

Now the thing for me is it's crashing my GPU or something (idk if the PCI-E lanes are busted or what). My GPU lighting turns off but it's still sending a signal to my monitors, it's just frozen. What I'm wondering is if this is happening to you as well? Did you happen to look at your GPU after this happened?

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Hi everyone, 

I have the very bad situation with this motherboard. It worked fine for 3 days (not mentioning the WIFI blue screen errors). And after the 3 days of use it just did shut off and I am without my new PC for 5 days now. 

 

When I connect 24 pin to the motherboard and all the peripherals, lights are on and the fans are spinning including the GPU (no lights for self testing). But as soon as I connect 4+4 pin (or anyhow you want 4 pin, 8pin + 4pin) the pc crashes instantly (the PSU just snaps). Some sort of short circuit protection kicks off. I bought a new PSU, but to no avail. Having the same issue. 

 

Now, eliminating the PSU as it is not broken for sure, I narrowed down the list to MB and CPU. I think that the MB is dead, because in case of the CPU problem it still had to post (the self testing lights should have turned on). I tried to connect a speaker too, no beeps at all. 

 

PLEASE, HELP!  

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5 hours ago, AlexCrosss said:

Hi everyone, 

I have the very bad situation with this motherboard. It worked fine for 3 days (not mentioning the WIFI blue screen errors). And after the 3 days of use it just did shut off and I am without my new PC for 5 days now. 

 

When I connect 24 pin to the motherboard and all the peripherals, lights are on and the fans are spinning including the GPU (no lights for self testing). But as soon as I connect 4+4 pin (or anyhow you want 4 pin, 8pin + 4pin) the pc crashes instantly (the PSU just snaps). Some sort of short circuit protection kicks off. I bought a new PSU, but to no avail. Having the same issue. 

 

Now, eliminating the PSU as it is not broken for sure, I narrowed down the list to MB and CPU. I think that the MB is dead, because in case of the CPU problem it still had to post (the self testing lights should have turned on). I tried to connect a speaker too, no beeps at all. 

 

PLEASE, HELP!  

Very likely the motherboard. I would RMA it. Only way to know for sure would be to test another mobo, but if you can't I would just RMA the board.

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This might be minute, but essential to watch out for:
I saw many youtube videos benchmarking CPU and GPU. Really appreciate those folks because I don't need to try that kind of stress tests on my own rig.

 

Considering the money I spend on a new rig, I will not run one single benchmark programs simply because that will stress out my CPU or GPU, you never know what will happen when things start to go wrong especially for AMD based system. I suppose one really has to know what he/she is doing as far as an AMD system goes.

 

Good luck with the RMA.  Hope you won't try those benchmark programs everyday LOL!

If you want to know what your system will perform, look up on youtube; search "3600 Asus TUF Gaming X570", there gonna to be one which eventually fits your requirements.

 

By the way, where did you purchase the products from?   Online or a retailer?  And if you don't mind my asking, which country you live in?

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1 hour ago, Tiffanysinyee said:

This might be minute, but essential to watch out for:
I saw many youtube videos benchmarking CPU and GPU. Really appreciate those folks because I don't need to try that kind of stress tests on my own rig.

 

Considering the money I spend on a new rig, I will not run one single benchmark programs simply because that will stress out my CPU or GPU, you never know what will happen when things start to go wrong especially for AMD based system. I suppose one really has to know what he/she is doing as far as an AMD system goes.

 

Good luck with the RMA.  Hope you won't try those benchmark programs everyday LOL!

If you want to know what your system will perform, look up on youtube; search "3600 Asus TUF Gaming X570", there gonna to be one which eventually fits your requirements.

 

By the way, where did you purchase the products from?   Online or a retailer?  And if you don't mind my asking, which country you live in?

Purchased it from Amazon, but till I managed to assemble the system my 30 day return window ended. I also saw somewhere that sometime the CPU may have a short circuit. In this case the motherboard will also switch off immediately or not?  

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9 hours ago, tufpistol said:

What voltages are CPU, RAM, RAM boot set to?

Everything was set to auto when it worked. Then it's impossible to do anything as it switches off in a split second. I am just praying that whatever burnt did not destroy anything else. The system cost $1700 with the monitor. Very unfortunate. Never had any issues with Intel. The last AMD system I had was in 2005. 

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8 minutes ago, AlexCrosss said:

Purchased it from Amazon, but till I managed to assemble the system my 30 day return window ended. I also saw somewhere that sometime the CPU may have a short circuit. In this case the motherboard will also switch off immediately or not?  

Never purchased computer parts from Amazon, just games and phone cases.

 

Well...good luck with the RMA. You live in the US I suppose?   Try retail shops downtown, that's what I do in Sydney here.

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