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Surface book two doesnt connect to wifi. The network status might shock you

Darkly Spectre
By Darkly Spectre
in Troubleshooting
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All joking aside this is a weird one. My wife's book 2 just randomly stopped accepting wifi. Did the random trouble shooting but the network status is just a weird line. I have never seen a status be a line and dots that are slightly pixelated.

 

Tried a usb wifi dongle but that doesnt work either.

 

 

20190831_234039.jpg

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It could be a number of things. Did this happen after a Windows update by any chance? Sometimes they can disable the network list service. I'd have a look in windows services and see whether its disabled or not. 

 

Edit: If that doesn't help, an easy fix could be restoring the computer to it's previous version. 

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On the left there is no 'Wi-Fi' or 'Ethernet' option, only 'Dial-up', that's strange.

Are the adapters disabled?

Click on 'Change adapter options' and see if any device is gray/disabled. Right click on a device and go from there.

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