My new Ryzen 3700x is not working properly. Please Help.

[Keirox]

Hey guys, i really need your help, i hope you will help me to fix that, or i will just return the processor.

 

I just got my 3700x, upgraded from 2700x. But i have some serious problem. First when i installed it, the Bios was all to default settings, and i see that the core performance boost was putting it at 4,3 ghz at 1,45-1,50 voltage (wich is really high) at the beginning. Temperatures are not normal at all, it get some peaks for nothing. Idle, i have 45°, and it go up to 55-60° whithout doing much. Cinebench R15 push it to 75°. I never got those temps on my 2700x.

 

Also, when i start my computer, everytime,  my watercooling and fans go crazy. If i go quickly in bios i see 65° already, wich mean that it was more when it started. I never saw my watercooling working that fast just for a startup, it's really weird.

 

In game temps doesnt increase that much. It stay around 55-65°, wich i dont understand because idle i already reach those temps if my performance boost is enabled.

At 4,3 Ghz with the basic core performance boost, with 1,450 voltage moving to 1,5 sometimes (and this was basic i didnt touched it when i installed) Cinebench R15 was giving only 1830, less than my 2700x.

 

I tried manual overclock, downed the voltage to 1,3 for 4,2 Ghz, and i get 2175 in Cinebench R15, when my 2700x was doing 1850. Wich look fine, but in games, i dont see any improvement at all (i'm not gpu limited, it work 50% on this game, Rust) I basically have same performance, even less i would say, when on the same game a friend with a 3900x (wich should be same in games than 3700x) he get 25 more fps than me. Its not normal.

 

 

I updated my Bios, did EC FW Update Tool as my motherboard asked to do it before update bios, and updated windows version to latest, updated AMD Chipset Drivers, doesnt really improved it. The windows update does gave me more performance in cinebench, but in game i'm playing nothing changed. I tried other games also not much changes.

 

 

I dont even think someone would be able to help me there i guess its a complicated situation. But i try my luck. If someone have any trick that i can do to my BIOS or whatever, it would be welcome. I'm a noob at that. All i know is to use Ryzen Master and overclock manualy, but the BIOS i'm not used to. Wich settings i need to disable or play with, i have no clue.

 

I would like to first fix the issue when the computer boot temps go crazy without any reason, and when on windows it go down to 45°, but its just very weak, it peak everytime, i can just hear my watercooling going louder regulary. Even locked at 3,6 ghz base clock and 1 voltage, it still go crazy when i boot computer. Never got this on my 2700x.

 

Will never trust AMD again... Its like i bough this CPU for nothing actually. I was expecting at least 10-15% improvement in games.

 

My specs :

 

AMD Ryzen 3700x

Watercooling Enermax LiqFusion 360 RGB

Gygabyte Aorus x470 Ultra Gaming

MSI Geforce RTX 2080 Gaming Trio

32 GB Ram (4x8) 3200Mhz DDR4 CL16 (Trident Z RGB)

2 SSD 1 To Samsung 860 QVO

Powersupply Corsair RM850X

 

[Fasauceome]

8 minutes ago, Keirox said:

Cinebench R15 was giving only 1830, less than my 2700x.

with BIOS defaults? If you reset your BIOS to default, you gotta enable XMP for your memory speeds again.

[Keirox]

Yes i know this i always enable XMP back. Dont rly know whats going on. Just after i updated windows it got lot better. And then i downed voltage, it gave more. But not in games.

 

But my main issue is temps exceeding 70 and watercooling is at 100% when starting computer.

[SPARTAN VI]

18 minutes ago, Keirox said:

Will never trust AMD again... Its like i bough this CPU for nothing actually. I was expecting at least 10-15% improvement in games.

 

I don't think your gaming expectations were measured appopriately. Most modern games are GPU-bound, especially at 1440P and above. If you were expecting a 10-15% at 720P or 1080P low/medium settings, then you would be correct, but then I'd ask why you're playing at such low settings/resolutions with a RTX 2080.

 

Other than that, I'd suggest verifying that you're on Win10 version 1903 to get the scheduler optimizations for Ryzen 3000. You can check which version you're on by typing "winver" into your search bar.  

[Keirox]

2 hours ago, SPARTAN VI said:

I don't think your gaming expectations were measured appopriately. Most modern games are GPU-bound, especially at 1440P and above. If you were expecting a 10-15% at 720P or 1080P low/medium settings, then you would be correct, but then I'd ask why you're playing at such low settings/resolutions with a RTX 2080.

 

Other than that, I'd suggest verifying that you're on Win10 version 1903 to get the scheduler optimizations for Ryzen 3000. You can check which version you're on by typing "winver" into your search bar.  

Yes i updated to 1903. And yes i'm at 1080p with a 2080 wich is useless for the moment but allow me to switch to higher resolution in future.