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I have recently upgraded to an Intel I7 9900k and Asus strix Z390-E Motherboard. Before describing the issue i must say that i also had TWO Asus strix Z390-F Motherboards with the same issue - which I returned as I assumed were defective. This is now my third motherboard in a row with the same issue. This can't be a hardware problem right?!

The issue I'm having is Ram related. All 4 DIMMS are working correctly as I have tested them one by one on this new Asus strix Z390-E motherboard and on my old Strix x399 Mobo and they all work correctly (I also ran mem test with no detected issues).

The Problem is I can only use 3 DIMM Mobo slots at the same time - if I use all 4 the motherboard refuses to post and just lights up a DRAM LED and turns itself off and on in a loop.

I have tested all slots individually and all the slots are working correctly. I just cant use all 4 of them at the same Time! Can use a max of 3 slots.

Any help would be great! I realy dont want to have to replace a third motherboard and go though all the hassle. And i dont think it would solve the problem either...

Things i have tried (in no specific order):

  1. Testing each DIMM individually (All work correctly)
  2. Testing all DIMM Slots on the motherboard individually (All work correctly so long as i dont use all 4 at the same time!)
  3. Re-seating the CPU cooler

4) replacing the motherboard
I had the same issue on both of my Asus strix Z390-F Mobos and on my Asus strix Z390-E (The one i currently have)

5) Clearing CMOS

6) (RECOMMENDEDMY ASUS SUPPORT) -> go into the BIOS > Advanced Menu > APM Configuration, from here set the ERP Ready to Enabled S4 + S5 or Enabled S5 and set the Restore AC Power Loss to Last State and test the motherboard again.

7) Enabling XMP

8) Updating BIOS

9) Using 2 x hyper-X sticks and 2 x G.Skill sticks (Same issue)


Specs:
I9 9900k
Asus strix Z390-E
32GB DDR4 G.SKILL Trident Z (2 sets of 2 x 8GB DIMMS) - F4-2400C15D-16GTZR
GTX 1080TI (x 2 )
NZXT Kraken x52
1000W PSU
Samsung 1TB 970 Evo

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is the top right portion of the board blocked or anything?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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6 minutes ago, Jurrunio said:

is the top right portion of the board blocked or anything?

Not sure what you mean?

 

The motherboard is physically fine. No defective pins from looking at it.

 

I have also replaced the board multiple times.

Edited by RonanEllis
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5 minutes ago, RonanEllis said:

Not sure what you mean?

 

The motherboard is physically fine. No defective pins from looking at it.

 

I have also replaced the board multiple times.

just make sure the top half of the board gets some airflow.

 

It could be a memory controller problem, and that's inside the CPU.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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4 minutes ago, Jurrunio said:

just make sure the top half of the board gets some airflow.

 

It could be a memory controller problem, and that's inside the CPU.

Ah right,

 

Big case, lots of fans, there's plenty of ventilation. Temperatures are good.

 

It will boot with 3 DIMMS in but wont even post with 4 - yet all the slots work when tested individually same with ram when tested individually. Mobo just freaks out when i use all 4 slots...

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13 minutes ago, RonanEllis said:

Ah right,

 

Big case, lots of fans, there's plenty of ventilation. Temperatures are good.

 

It will boot with 3 DIMMS in but wont even post with 4 - yet all the slots work when tested individually same with ram when tested individually. Mobo just freaks out when i use all 4 slots...

memory controller problem could arise due to memory capacity. I guess you could try 4 4GB dimms...

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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I had this sort of thing happen with Sandy Bridge and Gigabyte motherboards.

It happened when I upgraded to 16gbs from 8gbs dual channel. I had 3 motherboards and 2 where P67 and one was a  Z77. Only the Z77 would take 4 modules. I ended up buying new ram to make 16 for the rest.

 

Don't fight it. There is probably a flaw in the board design that shows up with your ram. Get different ram or get another make board. I would get new ram.   

RIG#1 CPU: AMD, R 7 5800x3D| Motherboard: X570 AORUS Master | RAM: Corsair Vengeance RGB Pro 32GB DDR4 3200 | GPU: EVGA FTW3 ULTRA  RTX 3090 ti | PSU: EVGA 1000 G+ | Case: Lian Li O11 Dynamic | Cooler: EK 360mm AIO | SSD#1: Corsair MP600 1TB | SSD#2: Crucial MX500 2.5" 2TB | Monitor: ASUS ROG Swift PG42UQ

 

RIG#2 CPU: Intel i9 11900k | Motherboard: Z590 AORUS Master | RAM: Corsair Vengeance RGB Pro 32GB DDR4 3600 | GPU: EVGA FTW3 ULTRA  RTX 3090 ti | PSU: EVGA 1300 G+ | Case: Lian Li O11 Dynamic EVO | Cooler: Noctua NH-D15 | SSD#1: SSD#1: Corsair MP600 1TB | SSD#2: Crucial MX300 2.5" 1TB | Monitor: LG 55" 4k C1 OLED TV

 

RIG#3 CPU: Intel i9 10900kf | Motherboard: Z490 AORUS Master | RAM: Corsair Vengeance RGB Pro 32GB DDR4 4000 | GPU: MSI Gaming X Trio 3090 | PSU: EVGA 1000 G+ | Case: Lian Li O11 Dynamic | Cooler: EK 360mm AIO | SSD#1: Crucial P1 1TB | SSD#2: Crucial MX500 2.5" 1TB | Monitor: LG 55" 4k B9 OLED TV

 

RIG#4 CPU: Intel i9 13900k | Motherboard: AORUS Z790 Master | RAM: Corsair Dominator RGB 32GB DDR5 6200 | GPU: Zotac Amp Extreme 4090  | PSU: EVGA 1000 G+ | Case: Streacom BC1.1S | Cooler: EK 360mm AIO | SSD: Corsair MP600 1TB  | SSD#2: Crucial MX500 2.5" 1TB | Monitor: LG 55" 4k B9 OLED TV

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1 hour ago, jones177 said:

I had this sort of thing happen with Sandy Bridge and Gigabyte motherboards.

It happened when I upgraded to 16gbs from 8gbs dual channel. I had 3 motherboards and 2 where P67 and one was a  Z77. Only the Z77 would take 4 modules. I ended up buying new ram to make 16 for the rest.

 

Don't fight it. There is probably a flaw in the board design that shows up with your ram. Get different ram or get another make board. I would get new ram.   

Yes looks like i might have to. For me though its probably best i change the motherboard as I can still return it. Might try a Gigabyte mobo this time round.

 

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2 hours ago, RonanEllis said:

Yes looks like i might have to. For me though its probably best i change the motherboard as I can still return it. Might try a Gigabyte mobo this time round.

 

Good luck.

RIG#1 CPU: AMD, R 7 5800x3D| Motherboard: X570 AORUS Master | RAM: Corsair Vengeance RGB Pro 32GB DDR4 3200 | GPU: EVGA FTW3 ULTRA  RTX 3090 ti | PSU: EVGA 1000 G+ | Case: Lian Li O11 Dynamic | Cooler: EK 360mm AIO | SSD#1: Corsair MP600 1TB | SSD#2: Crucial MX500 2.5" 2TB | Monitor: ASUS ROG Swift PG42UQ

 

RIG#2 CPU: Intel i9 11900k | Motherboard: Z590 AORUS Master | RAM: Corsair Vengeance RGB Pro 32GB DDR4 3600 | GPU: EVGA FTW3 ULTRA  RTX 3090 ti | PSU: EVGA 1300 G+ | Case: Lian Li O11 Dynamic EVO | Cooler: Noctua NH-D15 | SSD#1: SSD#1: Corsair MP600 1TB | SSD#2: Crucial MX300 2.5" 1TB | Monitor: LG 55" 4k C1 OLED TV

 

RIG#3 CPU: Intel i9 10900kf | Motherboard: Z490 AORUS Master | RAM: Corsair Vengeance RGB Pro 32GB DDR4 4000 | GPU: MSI Gaming X Trio 3090 | PSU: EVGA 1000 G+ | Case: Lian Li O11 Dynamic | Cooler: EK 360mm AIO | SSD#1: Crucial P1 1TB | SSD#2: Crucial MX500 2.5" 1TB | Monitor: LG 55" 4k B9 OLED TV

 

RIG#4 CPU: Intel i9 13900k | Motherboard: AORUS Z790 Master | RAM: Corsair Dominator RGB 32GB DDR5 6200 | GPU: Zotac Amp Extreme 4090  | PSU: EVGA 1000 G+ | Case: Streacom BC1.1S | Cooler: EK 360mm AIO | SSD: Corsair MP600 1TB  | SSD#2: Crucial MX500 2.5" 1TB | Monitor: LG 55" 4k B9 OLED TV

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  • 1 year later...

I had exactly the same problem with an Asus Prime z390a. Only difference is I had Corsair Vengeance RGB. Could get 3 dimms to work but 4 would not post. Finally returned the motherboard for a Gigabyte z390 and all is well. I suspect more people will start to see this when they attempt to increase in ram.

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