4TB HDD overwriting files????

[Wheatman]

I got a 4TB HDD from Seagate. I know some of you are going to say that buying Seagate is the problem and I am inclined to agree with you.  I started downloading every game I own from steam.  This takes a really long time for me seeing that I have a 20 Mbps download speed on a good day.  After most of the games finished downloading I had no problems.  This was until I started buying new games (as one does).  I went back to play some of my other games, and they would crash or have missing textures.  I verified some of these games, and they had a huge amount of files missing or corrupt. GTA-V had over 5GB missing or corrupt.  I don't have a virus and my drive hasn't been moved or even touched in a while.  I can replicate this problem by downloading more files.  Once I reach around 1TB, games start to disappear.  Any ideas of what's wrong, or things I should be looking for? (sorry if I'm doing this whole forum thing wrong, I never really used these much)

[vanished]

That sounds like what happens with those fake $20 1 TB microSD cards that are just 8 GB or something flashed to claim they're more, but I've never heard of this happening with a HDD before.  Is it a new drive or did you get it used or something?  Might want to check the SMART data with something like CrystalDiskInfo

[Wheatman]

 

 

 

1

10 minutes ago, Ryan_Vickers said:

That sounds like what happens with those fake $20 1 TB microSD cards that are just 8 GB or something flashed to claim they're more, but I've never heard of this happening with a HDD before.  Is it a new drive or did you get it used or something?  Might want to check the SMART data with something like CrystalDiskInfo

That is exactly what I thought.  I got the HDD from Amazon new.  It was sold directly from Amazon, not a 3rd party. I just got CrystalDiskInfo and it looks like my drive isn't doing too well.  The drive is less than 6 months old but it looks like the drive is boned.  I didn't know programs like CrystalDiskInfo existed, so thanks for that!  I'm going to hit up Seagate and get a replacement. if you are curious about what is happening to the drive, ill tell you the errors it is giving me.  I don't know a lot about storage so I don't know what any of it means but you might get a kick out of it.

[vanished]

Just now, Wheatman said:

That is exactly what I thought.  I got the HDD from Amazon new.  It was sold directly from Amazon, not a 3rd party. I just got CrystalDiskInfo and it looks like my drive isn't doing too well.  The drive is less than 6 months old but it looks like the drive is boned.  I didn't know programs like CrystalDiskInfo existed, so thanks for that!  I'm going to hit up Seagate and get a replacement. if you are curious about what is happening to the drive, ill tell you the errors it is giving me.  I don't know a lot about storage so I don't know what any of it means but you might get a kick out of it.

Could be useful to others if they come across this thread with a similar issue, and I suppose I am curious so go ahead Censor out any unique info though like serial number, especially since this would still (thankfully) be under warranty.  Hopefully that resolves this once and for all.

[Wheatman]

 OS : Windows 10  [10.0 Build 17763] (x64) 
  Date : 2019/08/24 1:18:53

-- Controller Map ----------------------------------------------------------
 + Standard SATA AHCI Controller [ATA]
   - ST4000DM004-2CV104
   - Samsung SSD 860 EVO 250GB
 - Microsoft Storage Spaces Controller [SCSI]

-- Disk List ---------------------------------------------------------------
 (1) ST4000DM004-2CV104 : 4000.7 GB [0/0/0, pd1] - st
 (2) Samsung SSD 860 EVO 250GB : 250.0 GB [1/0/0, pd1] - sg

----------------------------------------------------------------------------
 (1) ST4000DM004-2CV104
----------------------------------------------------------------------------
           Model : ST4000DM004-2CV104
        Firmware : 0001
   Serial Number : Redacted
       Disk Size : 4000.7 GB (8.4/137.4/4000.7/4000.7)
     Buffer Size : Unknown
     Queue Depth : 32
    # of Sectors : 7814037168
   Rotation Rate : 5425 RPM
       Interface : Serial ATA
   Major Version : ACS-3
   Minor Version : ACS-3 Revision 4
   Transfer Mode : SATA/600 | SATA/600
  Power On Hours : 1053 hours
  Power On Count : 76 count
     Temperature : 37 C (98 F)
   Health Status : Caution
        Features : S.M.A.R.T., 48bit LBA, NCQ
       APM Level : ----
       AAM Level : ----
    Drive Letter :

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _82 _48 __6 000008F0DD83 Read Error Rate
03 _97 _96 __0 000000000000 Spin-Up Time
04 100 100 _20 0000000000A2 Start/Stop Count
05 _99 _99 _10 000000000520 Reallocated Sectors Count
07 _75 _60 _45 000001AF5226 Seek Error Rate
09 _99 _99 __0 2B6D0000041D Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 00000000004C Power Cycle Count
B7 100 100 __0 000000000000 Vendor Specific
B8 100 100 _99 000000000000 End-to-End Error
BB _65 _65 __0 000000000023 Reported Uncorrectable Errors
BC 100 _98 __0 000600060007 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _63 _58 _40 0000251C0025 Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 000000000005 Power-off Retract Count
C1 100 100 __0 000000000266 Load/Unload Cycle Count
C2 _37 _42 __0 001800000025 Temperature
C3 _82 _64 __0 000008F0DD83 Hardware ECC recovered
C5 100 100 __0 000000000008 Current Pending Sector Count
C6 100 100 __0 000000000008 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 777700000386 Head Flying Hours
F1 100 253 __0 000364C94DF9 Total Host Writes
F2 100 253 __0 0001087F7B5C Total Host Reads

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 52 30 83 DD F0 08 00 00 00 03 03  .....R0.........
010: 00 61 60 00 00 00 00 00 00 00 04 32 00 64 64 A2  .a`........2.dd.
020: 00 00 00 00 00 00 05 33 00 63 63 20 05 00 00 00  .......3.cc ....
030: 00 00 07 0F 00 4B 3C 26 52 AF 01 00 00 00 09 32  .....K<&R......2
040: 00 63 63 1D 04 00 00 6D 2B 03 0A 13 00 64 64 00  .cc....m+....dd.
050: 00 00 00 00 00 00 0C 32 00 64 64 4C 00 00 00 00  .......2.ddL....
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32  ...2.dd........2
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 41 41 23  .dd........2.AA#
080: 00 00 00 00 00 00 BC 32 00 64 62 07 00 06 00 06  .......2.db.....
090: 00 00 BD 3A 00 64 64 00 00 00 00 00 00 00 BE 22  ...:.dd........"
0A0: 00 3F 3A 25 00 1C 25 00 00 00 BF 32 00 64 64 00  .?:%..%....2.dd.
0B0: 00 00 00 00 00 00 C0 32 00 64 64 05 00 00 00 00  .......2.dd.....
0C0: 00 00 C1 32 00 64 64 66 02 00 00 00 00 00 C2 22  ...2.ddf......."
0D0: 00 25 2A 25 00 00 00 18 00 00 C3 1A 00 52 40 83  .%*%.........R@.
0E0: DD F0 08 00 00 00 C5 12 00 64 64 08 00 00 00 00  .........dd.....
0F0: 00 00 C6 10 00 64 64 08 00 00 00 00 00 00 C7 3E  .....dd........>
100: 00 C8 C8 00 00 00 00 00 00 00 F0 00 00 64 FD 86  .............d..
110: 03 00 00 77 77 31 F1 00 00 64 FD F9 4D C9 64 03  ...ww1...d..M.d.
120: 00 00 F2 00 00 64 FD 5C 7B 7F 08 01 00 00 00 00  .....d.\{.......
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73  ...............s
170: 03 00 01 00 01 FF 02 EE 01 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 04 04 04 04 04 04 04 03  ................
190: 04 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 8E 46 D2 B0 72 03 00 00  .........F..r...
1B0: 00 00 00 00 01 00 12 00 F9 4D C9 64 03 00 00 00  .........M.d....
1C0: 5C 7B 7F 08 01 00 00 00 00 00 00 00 00 00 00 00  \{..............
1D0: 01 00 00 00 00 00 00 00 ED 04 00 00 01 00 00 00  ................
1E0: 00 00 00 00 E7 59 04 00 00 00 00 00 00 00 03 02  .....Y..........
1F0: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 D1  ................

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00  ................
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00  ................
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00  ................
030: 00 00 07 2D 00 00 00 00 00 00 00 00 00 00 09 00  ...-............
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00  ...........a....
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00  ................
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63  ...............c
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00  ................
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00  ................
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 28  ...............(
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00  ................
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00  ................
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00  ................
0D0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00  ................
0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00  ................
0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00  ................
100: 00 00 00 00 00 00 00 00 00 00 F0 00 00 00 00 00  ................
110: 00 00 00 00 00 00 F1 00 00 00 00 00 00 00 00 00  ................
120: 00 00 F2 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 30  ...............0

 

TL;DR

Reallocated Sectors Count: 1312

Current Pending Sector Count: 8

Uncorrectable Sector Count: 8

Again I don't know hat this means, but I'm sure someone who knows this language will get a kick out of it.

 

[vanished]

1 hour ago, Wheatman said:

 

Spoiler

OS : Windows 10  [10.0 Build 17763] (x64) 
  Date : 2019/08/24 1:18:53

-- Controller Map ----------------------------------------------------------
 + Standard SATA AHCI Controller [ATA]
   - ST4000DM004-2CV104
   - Samsung SSD 860 EVO 250GB
 - Microsoft Storage Spaces Controller [SCSI]

-- Disk List ---------------------------------------------------------------
 (1) ST4000DM004-2CV104 : 4000.7 GB [0/0/0, pd1] - st
 (2) Samsung SSD 860 EVO 250GB : 250.0 GB [1/0/0, pd1] - sg

----------------------------------------------------------------------------
 (1) ST4000DM004-2CV104
----------------------------------------------------------------------------
           Model : ST4000DM004-2CV104
        Firmware : 0001
   Serial Number : Redacted
       Disk Size : 4000.7 GB (8.4/137.4/4000.7/4000.7)
     Buffer Size : Unknown
     Queue Depth : 32
    # of Sectors : 7814037168
   Rotation Rate : 5425 RPM
       Interface : Serial ATA
   Major Version : ACS-3
   Minor Version : ACS-3 Revision 4
   Transfer Mode : SATA/600 | SATA/600
  Power On Hours : 1053 hours
  Power On Count : 76 count
     Temperature : 37 C (98 F)
   Health Status : Caution
        Features : S.M.A.R.T., 48bit LBA, NCQ
       APM Level : ----
       AAM Level : ----
    Drive Letter :

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _82 _48 __6 000008F0DD83 Read Error Rate
03 _97 _96 __0 000000000000 Spin-Up Time
04 100 100 _20 0000000000A2 Start/Stop Count
05 _99 _99 _10 000000000520 Reallocated Sectors Count
07 _75 _60 _45 000001AF5226 Seek Error Rate
09 _99 _99 __0 2B6D0000041D Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 00000000004C Power Cycle Count
B7 100 100 __0 000000000000 Vendor Specific
B8 100 100 _99 000000000000 End-to-End Error
BB _65 _65 __0 000000000023 Reported Uncorrectable Errors
BC 100 _98 __0 000600060007 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _63 _58 _40 0000251C0025 Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 000000000005 Power-off Retract Count
C1 100 100 __0 000000000266 Load/Unload Cycle Count
C2 _37 _42 __0 001800000025 Temperature
C3 _82 _64 __0 000008F0DD83 Hardware ECC recovered
C5 100 100 __0 000000000008 Current Pending Sector Count
C6 100 100 __0 000000000008 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 777700000386 Head Flying Hours
F1 100 253 __0 000364C94DF9 Total Host Writes
F2 100 253 __0 0001087F7B5C Total Host Reads

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 52 30 83 DD F0 08 00 00 00 03 03  .....R0.........
010: 00 61 60 00 00 00 00 00 00 00 04 32 00 64 64 A2  .a`........2.dd.
020: 00 00 00 00 00 00 05 33 00 63 63 20 05 00 00 00  .......3.cc ....
030: 00 00 07 0F 00 4B 3C 26 52 AF 01 00 00 00 09 32  .....K<&R......2
040: 00 63 63 1D 04 00 00 6D 2B 03 0A 13 00 64 64 00  .cc....m+....dd.
050: 00 00 00 00 00 00 0C 32 00 64 64 4C 00 00 00 00  .......2.ddL....
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32  ...2.dd........2
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 41 41 23  .dd........2.AA#
080: 00 00 00 00 00 00 BC 32 00 64 62 07 00 06 00 06  .......2.db.....
090: 00 00 BD 3A 00 64 64 00 00 00 00 00 00 00 BE 22  ...:.dd........"
0A0: 00 3F 3A 25 00 1C 25 00 00 00 BF 32 00 64 64 00  .?:%..%....2.dd.
0B0: 00 00 00 00 00 00 C0 32 00 64 64 05 00 00 00 00  .......2.dd.....
0C0: 00 00 C1 32 00 64 64 66 02 00 00 00 00 00 C2 22  ...2.ddf......."
0D0: 00 25 2A 25 00 00 00 18 00 00 C3 1A 00 52 40 83  .%*%.........R@.
0E0: DD F0 08 00 00 00 C5 12 00 64 64 08 00 00 00 00  .........dd.....
0F0: 00 00 C6 10 00 64 64 08 00 00 00 00 00 00 C7 3E  .....dd........>
100: 00 C8 C8 00 00 00 00 00 00 00 F0 00 00 64 FD 86  .............d..
110: 03 00 00 77 77 31 F1 00 00 64 FD F9 4D C9 64 03  ...ww1...d..M.d.
120: 00 00 F2 00 00 64 FD 5C 7B 7F 08 01 00 00 00 00  .....d.\{.......
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73  ...............s
170: 03 00 01 00 01 FF 02 EE 01 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 04 04 04 04 04 04 04 03  ................
190: 04 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 8E 46 D2 B0 72 03 00 00  .........F..r...
1B0: 00 00 00 00 01 00 12 00 F9 4D C9 64 03 00 00 00  .........M.d....
1C0: 5C 7B 7F 08 01 00 00 00 00 00 00 00 00 00 00 00  \{..............
1D0: 01 00 00 00 00 00 00 00 ED 04 00 00 01 00 00 00  ................
1E0: 00 00 00 00 E7 59 04 00 00 00 00 00 00 00 03 02  .....Y..........
1F0: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 D1  ................

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00  ................
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00  ................
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00  ................
030: 00 00 07 2D 00 00 00 00 00 00 00 00 00 00 09 00  ...-............
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00  ...........a....
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00  ................
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63  ...............c
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00  ................
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00  ................
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 28  ...............(
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00  ................
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00  ................
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00  ................
0D0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00  ................
0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00  ................
0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00  ................
100: 00 00 00 00 00 00 00 00 00 00 F0 00 00 00 00 00  ................
110: 00 00 00 00 00 00 F1 00 00 00 00 00 00 00 00 00  ................
120: 00 00 F2 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 30  ...............0

 

TL;DR

Reallocated Sectors Count: 1312

Current Pending Sector Count: 8

Uncorrectable Sector Count: 8

Again I don't know hat this means, but I'm sure someone who knows this language will get a kick out of it.

 

Generally people will just screenshot the app, makes it a lot easier to read But I do recognize that last part, any issue with sectors is a sign something is indeed wrong so go for the RMA I guess and best of luck with that.