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Take it out, inspect for any noticeable physical damage - check the part that connects to the PCI slot, furthermore, check the motherboard's PCI slot (maybe with a torch) for any debris or other damage. Then make sure to put your card back in properly and ensure that the latch closes and it's securely in there. Then try again. 

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These were my first few troubleshooting steps, but still, no dice. (Sorry for a late reply I was out)

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1 hour ago, vK 3 1 RON said:

Take it out, inspect for any noticeable physical damage - check the part that connects to the PCI slot, furthermore, check the motherboard's PCI slot (maybe with a torch) for any debris or other damage. Then make sure to put your card back in properly and ensure that the latch closes and it's securely in there. Then try again. 

If it helps, the card does seem to get the power for the RGB from the slot, since if I turn the system on with the 8-pin inserted but the card out of the mobo, the lights don’t work, so now I’m even more confused

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1 Step - is the card new?

2 Step - If not, put your Igpu on and check the bios of the RX, it can have a mining bios

3 Step - if so you can try and change the bios to the proper one on that card, but theres always a risc.

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Just now, Xkillerpn said:

1 Step - is the card new?

2 Step - If not, put your Igpu on and check the bios of the RX, it can have a mining bios

3 Step - if so you can try and change the bios to the proper one on that card, but theres always a risc.

1: No, but I did buy it from a reputable store with a good warranty (CEX here in the UK) so if it comes to it I’ll get a replacement but it’ll take about a week

2: Here’s my main problem since that’s what the internet first told me to do, I can’t. It doesn’t show up in device manager or the BIOS

3: See last answer

I have no idea what the cards doing, how does it even get power for the RGB from the pcie slot if it can’t communicate with the mobo?

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did you plug in the supplemental PCIE power?

My System: i7-8700k 5.0ghz All-core delidded @1.375v // Cryorig H7 Quad Lumi // Gigabyte Aorus Z370 Gaming 5 // 32GB (4x8) Corsair Vengeance DDR4 3200 // XFX Radeon RX 5700 XT RAW II // Corsair 275R Airflow // Seasonic Focus Plus Gold 850w // Intel 660P 1TB NVME M.2 SSD/1TB Samsung 860 EVO/512GB Silicon Power A55/1TB 2.5" HGST HDD/2TB Seagate Barracuda // Displays: AOC AGON AG241QX/Lenovo L24Q-30/Lenovo L24Q-30 // Razer Black Widow TE Chroma - Logitech G502 // Corsair H70 Gaming Headset

 

Wife's System: i7-8700 // Arctic Freezer 33 // Gigabyte Z390M Gaming // 16GB (2x8) Corsair Vengeance LPX DDR4 3200 // Sapphire Vega 64 // NZXT S340 // Seasonic Focus Plus Gold 850w // 1TB Samsung 860 EVO/4TB Western Digital HDD // Displays: ASUS VG248QE/ASUS VG245H/ASUS VP248Q // Corsair K68 Mechanical Keyboard // Logitech G602 // LG BDRW // NexStar 5.25" USB 3 Enclosure

 

TV Gamer: Ryzen 5 1600 3.9ghz All-core @1.39v // Wraith PRISM // Gigabyte B450 Aorus M // 16GB (2x8) Corsair Vengeance LPX DDR4 3200 // XFX Radeon RX 580 8GB XXX Edition // Thermaltake Versa H17 // Corsair Vengeance Silver 650W // 120GB Sandisk SSD/120GB PNY CS900/4TB Western Digital Blue // Display: 50" Westinghouse 1080p // Rii Wireless Mini Keyboard w/Touchpad/Xbox One Controllers

 

Son's System: i5-9400 // Cryorig H7 Quad Lumi // ASRock Z370 Extreme 4 // 16GB GeIL Potenza DDR 3200 // ASUS RX 570 4GB OC // NZXT S340 Black // Seasonic S12II 620w Bronze // 525GB Crucial MX300/500GB Wester Digital Blue // Display: Dell P2417H - Eagletech KG010 Mechanical Keyboard // Logitech G203

 

Daughter's System: i3-8350k // Cooler Master i71c // MSI H310M Pro VDH-Plus // 16GB T-Force Vulkan 2666 (2400) // Zotac GTX 1060 3GB Mini // DarkFlash Micro ATX White // Corsair CX550 // 480GB PNY CS1311 SSD // Display: Scepter 20" 1080p - Logitech Keyboard and Mouse

 

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3 minutes ago, Plutosaurus said:

did you plug in the supplemental PCIE power?

Yep, what I was talking about when saying about drawing power from the slot was: I just decided to see if the slot was doing anything at all, so I kept the 8-pin inside the card but took the card from the slot, I get nothing. When I plug it into the slot PLUS 8-pin, I get RGB and fan spin. So the slots doing something but I can’t tell what (and the slot definitely works since I used to have a GTX 1050 until yesterday when I sold it to afford my new card

Edited by Aw_man
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Try disabling iGPU n bios

My System: i7-8700k 5.0ghz All-core delidded @1.375v // Cryorig H7 Quad Lumi // Gigabyte Aorus Z370 Gaming 5 // 32GB (4x8) Corsair Vengeance DDR4 3200 // XFX Radeon RX 5700 XT RAW II // Corsair 275R Airflow // Seasonic Focus Plus Gold 850w // Intel 660P 1TB NVME M.2 SSD/1TB Samsung 860 EVO/512GB Silicon Power A55/1TB 2.5" HGST HDD/2TB Seagate Barracuda // Displays: AOC AGON AG241QX/Lenovo L24Q-30/Lenovo L24Q-30 // Razer Black Widow TE Chroma - Logitech G502 // Corsair H70 Gaming Headset

 

Wife's System: i7-8700 // Arctic Freezer 33 // Gigabyte Z390M Gaming // 16GB (2x8) Corsair Vengeance LPX DDR4 3200 // Sapphire Vega 64 // NZXT S340 // Seasonic Focus Plus Gold 850w // 1TB Samsung 860 EVO/4TB Western Digital HDD // Displays: ASUS VG248QE/ASUS VG245H/ASUS VP248Q // Corsair K68 Mechanical Keyboard // Logitech G602 // LG BDRW // NexStar 5.25" USB 3 Enclosure

 

TV Gamer: Ryzen 5 1600 3.9ghz All-core @1.39v // Wraith PRISM // Gigabyte B450 Aorus M // 16GB (2x8) Corsair Vengeance LPX DDR4 3200 // XFX Radeon RX 580 8GB XXX Edition // Thermaltake Versa H17 // Corsair Vengeance Silver 650W // 120GB Sandisk SSD/120GB PNY CS900/4TB Western Digital Blue // Display: 50" Westinghouse 1080p // Rii Wireless Mini Keyboard w/Touchpad/Xbox One Controllers

 

Son's System: i5-9400 // Cryorig H7 Quad Lumi // ASRock Z370 Extreme 4 // 16GB GeIL Potenza DDR 3200 // ASUS RX 570 4GB OC // NZXT S340 Black // Seasonic S12II 620w Bronze // 525GB Crucial MX300/500GB Wester Digital Blue // Display: Dell P2417H - Eagletech KG010 Mechanical Keyboard // Logitech G203

 

Daughter's System: i3-8350k // Cooler Master i71c // MSI H310M Pro VDH-Plus // 16GB T-Force Vulkan 2666 (2400) // Zotac GTX 1060 3GB Mini // DarkFlash Micro ATX White // Corsair CX550 // 480GB PNY CS1311 SSD // Display: Scepter 20" 1080p - Logitech Keyboard and Mouse

 

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2 minutes ago, Plutosaurus said:

Try disabling iGPU n bios

Done, still nothing  I’ve got no idea what’s going on

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New update: if I start the card without an 8-pin connected, the white LED1 thing near the power socket stays fully lit, still no output from video but the little led stays on. When I have pcie power connected it flashes and then goes off but the RGB stays on

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Please don’t judge the cable management, I took a bunch out to try and fix things, I’ll put it back once I have the problem solved. Either way, here’s what I mean about power LEDS (I started making the post a few mins ago on mobile so sorry if I reply to someone and this isn’t relevant)

image.jpg

image.jpg

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I’m just gonna leave the topic now, thanks for everyone helping but since nothing worked I’m returning it and since RX 480’s are back in stock where I bought the 570 from I’ll just get one of those since they perform better and are £10 cheaper

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