RTX 2080ti Artifacts or is it the monitor?

[beachbum488]

I recently purchased a HP Omen Gaming Desktop and a LG 34GK950F monitor with weird grid twinkling graphic artifacts that HP & LG will not trouble shoot and want the equipment sent in for repair and i can't tell which one it is, the monitor or card! All of the equipment is less than 2 months old, the desktop has a RTX 2080 ti GPU. Can anyone tell me if these artifact are caused by the monitor or GPU?

 

I've roll back drivers, reinstalled and updated them (hotfix), update the monitor firmware, tried 3 different DP cables with no luck and with no idea why this is happening with my new $3,500 system!

 

Below is a YouTube video of the screen artifacts from my system and another LG customer with the same issue.

 

Mine: https://www.youtube.com/watch?v=xJNrsJcCAKs

Similar: https://www.youtube.com/watch?v=SesfK-v60Ks

 

Any help would be appreciated. I can't believe I have to deal with this on a new rig and with no technical support or trouble shooting from LG or HP, just send them in for 6 weeks!

[Princess Luna]

Just now, beachbum488 said:

I

People use Dark Theme for a reason you know? Usually not to see blinding white on their screen, this literally hard to focus eyes on what you written.

 

If the monitors have HDMI port can't you just plug any other video producing equipment like cable tv or console or smartphone etc and see if the issue persists with the monitor?

 

The other way around also is plug your PC to your home TV and see if it artifacts? either ways you'd learn who's the faulty part.

[boey]

5 minutes ago, beachbum488 said:

I recently purchased a HP Omen Gaming Desktop and a LG 34GK950F monitor with weird grid twinkling graphic artifacts that HP & LG will not trouble shoot and want the equipment sent in for repair and i can't tell which one it is, the monitor or card! All of the equipment is less than 2 months old, the desktop has a RTX 2080 ti GPU. Can anyone tell me if these artifact are caused by the monitor or GPU?

 

I've roll back drivers, reinstalled and updated them (hotfix), update the monitor firmware, tried 3 different DP cables with no luck and with no idea why this is happening with my new $3,500 system!

 

Below is a YouTube video of the screen artifacts from my system and another LG customer with the same issue.

  

Mine: https://www.youtube.com/watch?v=xJNrsJcCAKs

Similar: https://www.youtube.com/watch?v=SesfK-v60Ks

 

Any help would be appreciated. I can't believe I have to deal with this on a new rig and with no technical support or trouble shooting from LG or HP, just send them in for 6 weeks!

Use the iGPU if you have one. If it's fine, it's the GPU. if it's not, it's the monitor. 

 

If no iGPU, get another monitor and plug it in. A TV should work assuming it has HDMI input

[HanZie82]

AAAAAAAAAAAAAAAAAAAH my eyes, WTF is this???