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I7 6700 Z170A Overheating - no boot - SrtTrail

Hello,

my friend recently get touch with her pc, she turn it on after 1/2 year and first thing that happend, She was usin pc today ... but it started randomly restarting after going In-Game so she looked on switch on MB and turn off slow mode, than

she start pc after bootin screen into windows pc restart and instantly BSOD, she tried 10x times factory settings, but it everytime gave her SrtTrail error in middle of it, we tried some cmd comms and fixes but noone worked, after we look into bios, bios showing to her that cpu is runnin on 99-100C stable in bios even its supercold i bet it running on 25C idle, i have no fu*king idea whats problem, it makes no sense i read that SrtTrail can be caused by HW damage but she wasnt doing anything with that pc, whats ur tips what she had with PC ? Probably burned sensor, and bcs of that bios wont let boot the system now, but than the random restarts that she had before dont make sense ? 

MB has switch for Cpu. Its not caused by PSU she bought new one. 
Before the 1/2 yr she experienced random restarts too.

Sorry for my broken english :)


I7 6700

MSI Z170A GAMING M3

 

54417738_2364672297088131_3114512113268162560_n.jpg

53915096_2287904928135214_6091587321763725312_n.jpg

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maybe the CPU cooler wasn't installed properly or the paste failed?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Paste and cooler is fine, even she touching it while in bios it showing 100C but its super cold for her like idle 

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1 hour ago, TheMightyNoxian said:

Hello,

my friend recently get touch with her pc, she turn it on after 1/2 year and first thing that happend, She was usin pc today ... but it started randomly restarting after going In-Game so she looked on switch on MB and turn off slow mode, than

she start pc after bootin screen into windows pc restart and instantly BSOD, she tried 10x times factory settings, but it everytime gave her SrtTrail error in middle of it, we tried some cmd comms and fixes but noone worked, after we look into bios, bios showing to her that cpu is runnin on 99-100C stable in bios even its supercold i bet it running on 25C idle, i have no fu*king idea whats problem, it makes no sense i read that SrtTrail can be caused by HW damage but she wasnt doing anything with that pc, whats ur tips what she had with PC ? Probably burned sensor, and bcs of that bios wont let boot the system now, but than the random restarts that she had before dont make sense ? 

MB has switch for Cpu. Its not caused by PSU she bought new one. 
Before the 1/2 yr she experienced random restarts too.

Sorry for my broken english :)


I7 6700

MSI Z170A GAMING M3

 

54417738_2364672297088131_3114512113268162560_n.jpg

53915096_2287904928135214_6091587321763725312_n.jpg

Try flashing the bios.

https://www.msi.com/Motherboard/support/z170a-gaming-m3

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