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I installed a new CPU and motherbaord in my system. They are the 9700k CPU and Asus rog Z390-H motherboard.

Ever since installing them, I keep getting blue and screens and computer freezes.

Examples of blue screen errors that have show up are 

  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • SYSTEM_SERVICE_EXCEPTION

I've completely re-installed windows and all drivers so that I know it isn't a software issue.

I mainly seem to get issues when running games or other more performance intensive workloads.

 

 

Things I've tried so far:

  • Doing a disk check - nothing came up
  • Memory check - nothing came up
  • See if I could force it to happen with synthetic workloads - the errors seem to be random

 

Any suggestions on what to try next would be greatly appreciated! I don't habe any spare hardware, so swapping things out wont be an optoin for me.

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can you RMA the CPU and Mobo? if you can, do it. 

Rig 1: i7-9700k OC'd to 5.0ghz all core | EVGA XC RTX 2080Ti | ADATA DDR4 2400mhz 4x8gb | ASUS PRIME Z370-P | Asetek 550LC 120mm | ADATA 480GB SSD & Toshiba P300 3TB | Cooler Master Masterbox MB500 | Win 10 Home | Logitech G910 Orion Spectrum, G502 Proteus Spectrum, G933 Artemis Spectrum Snow Wireless Limited Edition, Corsair MM300 Mouse Pad | 2 MSI Optix Curved 27" FHD Monitors 

 

(before i sold the WD drive and MSI gpu - https://www.userbenchmark.com/UserRun/11946219 171 gaming. felt good.)

 

Rig 2: i7-7700k Stock clocks | MSI Armor GTX 1070 | ADATA DDR4 2400mhz 2x8GB | MSI Z270 A-Pro | WD Green 240GB SSD & 2TB Seagate HDD | Thermaltake Core G21 Tempered Glass Edition | Win 10 Home | 2 HP Omen FHD 144hz 24.5" Monitors 

 

Rig 3: i7-6700 | GT 730 & GT 645 OEM | Some random DDR4 2133mhz 2x8gb sticks | OEM Dell Mobo | WD Black 2TB HDD & Toshiba 1TB HDD | Win 10 Home | 3 27" Dell FHD Monitors 

 

Rig 4: i7-4770 | EVGA SSC 1050ti | Some random DDR3 ram 2x2gb and 2x4gb sticks | OEM Dell Mobo | Stock Cooler | 1TB WD Black HDD | Win 7 Home 

 

RIP 

 

Rig 5 (dead and dismantled and sold) : i7-7820X OC'd to 4.8ghz all core | MSI DUKE 1080ti | ADATA DDR4 2400mhz 4x8gb | Gigabyte X299 UD4 PRO | Asetek 240mm AIO | WD Green 240gb SSD | Other various components that I can't remember

 

Rig 6 (same fate as rig 5) i7-8700k stock clocks | MSI DUKE 1080ti | ADATA DDR4 2400mhz 2x8gb | MSI Z370 A-Pro | Asetek 550LC 120mm | WD Green 240GB SSD & Toshiba 2TB HDD | Other various components that I can't Remember 

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