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Bios Password Still Present after CMOS reset

Hello,

I'm trying to help my boss fix his gaming PC.  It's a prebuilt Asus g20 desktop, and he allowed his nephew to use the PC and ended up with a Bios password.  (Gotta love kids huh)

I have used the CMOS jumper, shorted the battery pins, and the password prompt still appears.  I have tried the date-based rescue password method, but pressing Alt + R at the password screen does nothing except enter a character into the password box ("r" i would assume).  The MoBo is H170-P/G20CB/DP_MB,  I don't know the Bios version since I can't load bios or boot windows.

Any suggestions?

Thanks

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