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Gigabyte - GeForce RTX 2080 8 GB WINDFORCE OC Issues

PandaMonster

Hi,

I did not have any problems playing Battlefield V or Overwatch for about a week and then for the past 2 days when I open these two games, my PC black screens and restarts. I suspect it is a GPU issue considering that I have no problems with normal browsing or video watching. 

All my parts are new. See below. 
-Gigabyte - GeForce RTX 2080 8 GB WINDFORCE OC Video Card
-Intel - Core i7-8700K 3.7 GHz 6-Core Processor
-Noctua - NH-D15 82.5 CFM CPU Cooler
-ASRock - Z370 Extreme4 ATX LGA1151 Motherboard
-G.Skill - TridentZ RGB 32 GB (2 x 16 GB) DDR4-3200 Memory
-Western Digital - Green 240 GB 2.5" Solid State Drive
-Seagate - BarraCuda 4 TB 3.5" 5400RPM Internal Hard Drive
-Corsair - Air 540 ATX Mid Tower Case
-EVGA - SuperNOVA G3 750 W 80+ Gold Certified Fully-Modular ATX Power Supply
-TP-Link - Archer T9E PCI-Express x1 802.11a/b/g/n/ac Wi-Fi Adapter

PCpartpicker has no issues with this. I am hoping for any advice that I can try. 

I also have the logs from gpu-z. Below is an example of when it crashed..

Date GPU Core Clock [MHz] GPU Memory Clock [MHz] GPU Temperature [°C] Fan Speed (%) [%] Fan Speed (RPM) [RPM] Memory Used [MB] GPU Load [%] Memory Controller Load [%] Video Engine Load [%] Bus Interface Load [%] Power Consumption (W) [W] Power Consumption (%) [% TDP] PerfCap Reason [] VDDC [V] CPU Temperature [°C] System Memory Used [MB] 
8/01/2019 20:35 1515 1750 50 0 0 333 0 0 0 0 50.1 23.3 16 0.756 44 2716
8/01/2019 20:35 435 101.3 49 0 0 333 0 0 0 0 23.7 11 16 0.712 48 2727
8/01/2019 20:35 330 101.3 48 0 0 333 0 2 0 0 14.8 6.9 16 0.712 51 2766
8/01/2019 20:35 330 101.3 48 0 0 333 0 3 0 0 13.9 6.4 16 0.712 44 2752
8/01/2019 20:35 300 101.3 48 0 0 333 0 2 0 0 13.7 6.4 16 0.712 46 2756
8/01/2019 20:35 300 101.3 48 0 0 333 0 3 0 0 13.9 6.5 16 0.712 45 2766
8/01/2019 20:35 300 101.3 48 0 0 333 1 3 0 0 20.5 9.6 16 0.712 44 2772
8/01/2019 20:35 300 101.3 48 0 0 333 3 3 0 0 21.8 10.1 16 0.712 47 2780
8/01/2019 20:35 300 101.3 48 0 0 343 3 3 0 0 22.1 10.2 16 0.712 42 2791
8/01/2019 20:35 300 101.3 48 0 335 5 3 0 1 21.3 9.9 16 0.712 44 2777
8/01/2019 20:35 300 101.3 48 0 0 335 2 3 0 0 22.3 10.4 16 0.712 44 2774
8/01/2019 20:35 300 101.3 48 0 0 335 3 3 0 0 21.6 10.1 16 0.712 45 2772
8/01/2019 20:35 300 101.3 48 0 0 335 2 3 0 0 21.2 9.9 16 0.712 43 2807
8/01/2019 20:35 300 101.3 48 0 0 335 1 2 0 0 20.7 9.6 16 0.712 47 2823
8/01/2019 20:35 300 101.3 48 0 0 335 1 2 0 0 20.8 9.7 16 0.712 44 2834
8/01/2019 20:35 300 101.3 48 0 0 341 1 2 0 0 21 9.8 16 0.712 43 2845
8/01/2019 20:35 300 101.3 48 37 855 338 3 3 0 0 19.5 9.1 16 0.712 45 2855
8/01/2019 20:35 300 101.3 48 37 1576 338 5 3 0 0 16.5 7.7 16 0.712 51 2862
8/01/2019 20:35 1515 1750 49 37 1596 344 3 2 0 0 54 25.1 16 0.756 50 2909
8/01/2019 20:35 1515 1750 49 39 1604 341 0 0 0 0 53.9 25.1 16 0.756 53 2929
8/01/2019 20:35 1515 1750 49 39 0 344 0 0 0 0 52.2 24.3 16 0.756 47 2977
8/01/2019 20:35 435 101.3 47 39 1239 348 1 0 0 1 14 6.5 16 0.712 43 2984
8/01/2019 20:35 330 101.3 47 37 979 348 1 2 0 0 15.3 7.1 16 0.712 42 2979
8/01/2019 20:35 330 101.3 47 37 1273 348 0 2 0 0 14.6 6.8 16 0.712 42 2977
8/01/2019 20:35 300 101.3 47 37 1093 343 1 2 0 0 16 7.5 16 0.712 53 2966
8/01/2019 20:35 300 101.3 47 36 1114 343 3 3 0 0 14.3 6.6 16 0.712 57 2971
8/01/2019 20:35 300 101.3 47 36 1133 345 2 3 0 0 14.8 6.9 16 0.712 53 2982

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DDU in safe mode and reinstall your display drivers? first true troubleshooting step whenever video messes up.

Personal Desktop":

CPU: Intel Core i7 10700K @5ghz |~| Cooling: bq! Dark Rock Pro 4 |~| MOBO: Gigabyte Z490UD ATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: RX 6900XT Sapphire Nitro+ |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.

Luna, the temporary Desktop:

CPU: AMD R9 7950XT  |~| Cooling: bq! Dark Rock 4 Pro |~| MOBO: Gigabyte Aorus Master |~| RAM: 32G Kingston HyperX |~| GPU: AMD Radeon RX 7900XTX (Reference) |~| PSU: Corsair HX1000 80+ Platinum |~| Windows Boot Drive: 2x 512GB (1TB total) Plextor SATA SSD (RAID0 volume) |~| Linux Boot Drive: 500GB Kingston A2000 |~| Storage: 4TB WD Black HDD |~| Case: Cooler Master Silencio S600 |~| Display 1 (leftmost): Eizo (unknown model) 1920x1080 IPS @ 60Hz|~| Display 2 (center): BenQ ZOWIE XL2540 1920x1080 TN @ 240Hz |~| Display 3 (rightmost): Wacom Cintiq Pro 24 3840x2160 IPS @ 60Hz 10-bit |~| OS: Windows 10 Pro (games / art) + Linux (distro: NixOS; programming and daily driver)
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Reinstall drivers.

Just a question most of your parts are overkill (32gb, 750W, ...) why did you get a 5400RPM HDD?

As a gamer you are better of with 7200RPM or even a larger SSD, 5400rpm is great for storing downloads, movies and such.

Desktop

CPUi5-6600K MotherboardGigabyte GA-Z170-HD3P CPU Cooler: Thermalright True Spirit 120M Black/white RAM: Corsair Vengeance LPX 16 GB DDR4 2400Mhz GPU: Gigabyte 1070 HDDs: 2 x Seagate Barracuda 2TB 7200 RPM  SSDSamsung EVO 850 500GB PSU: Coolermaster 550W 80+ Gold Case: NZXT S340 (White) with a white led strip ;)

Laptops

Dell 7577

CPUi7 7700HQ RAM: 16 GB DDR4 2400Mhz GPU: GTX1060 Max-q HDD: 1TB 5400 RPM  SSDNVMe 512GB SCREEN: 4k IPS 15.6"

Macbook pro 2018

CPUi7 RAM: 16 GB DDR4 2400Mhz GPU: Radeon Pro 555X 4GB Storage256GB SCREEN: 15"

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44 minutes ago, Princess Cadence said:

DDU in safe mode and reinstall your display drivers? first true troubleshooting step whenever video messes up.

 

30 minutes ago, EG! said:

Reinstall drivers.

 

I just uninstalled the drivers in safe mode and restarted so it would reinstall the drivers. I started overwatch for 2mins and then the PC crashed and restarted.

 

 

30 minutes ago, EG! said:

 

 Just a question most of your parts are overkill (32gb, 750W, ...) why did you get a 5400RPM HDD?

As a gamer you are better of with 7200RPM or even a larger SSD, 5400rpm is great for storing downloads, movies and such.

This was a old harddrive, didnt really bother upgrading these as I still had space. Also the RAM and powersupply were on sale from black friday.

 

 

I've attached the numbers as example2.txt from GPU-Z from me restarting, seeing that the driver reinstalled and then opening Overwatch. Not sure if this helps..

 

example2.txt

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8 minutes ago, PandaMonster said:

I just uninstalled the drivers in safe mode and restarted so it would reinstall the drivers. I started overwatch for 2mins and then the PC crashed and restarted.

I've attached the numbers as example2.txt from GPU-Z from me restarting, seeing that the driver reinstalled and then opening Overwatch. Not sure if this helps..

example2.txt

And is everything connected, maybe reseat your GPU, the screen is connected to the GPU right?

Desktop

CPUi5-6600K MotherboardGigabyte GA-Z170-HD3P CPU Cooler: Thermalright True Spirit 120M Black/white RAM: Corsair Vengeance LPX 16 GB DDR4 2400Mhz GPU: Gigabyte 1070 HDDs: 2 x Seagate Barracuda 2TB 7200 RPM  SSDSamsung EVO 850 500GB PSU: Coolermaster 550W 80+ Gold Case: NZXT S340 (White) with a white led strip ;)

Laptops

Dell 7577

CPUi7 7700HQ RAM: 16 GB DDR4 2400Mhz GPU: GTX1060 Max-q HDD: 1TB 5400 RPM  SSDNVMe 512GB SCREEN: 4k IPS 15.6"

Macbook pro 2018

CPUi7 RAM: 16 GB DDR4 2400Mhz GPU: Radeon Pro 555X 4GB Storage256GB SCREEN: 15"

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29 minutes ago, EG! said:

And is everything connected, maybe reseat your GPU, the screen is connected to the GPU right?

I pulled it out and put it back in. I double checked that the two cords are plugged into the power supply. The one monitor is plugged to GPU.

 

I turned on the PC and then opened Battlfield and it still crashed..

 

 

 

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26 minutes ago, PandaMonster said:

I pulled it out and put it back in. I double checked that the two cords are plugged into the power supply. The one monitor is plugged to GPU.

 

I turned on the PC and then opened Battlfield and it still crashed..

 

There was another post here earlier and he seems to have RMA'ed it, If nothing elke works that's your final option.

Desktop

CPUi5-6600K MotherboardGigabyte GA-Z170-HD3P CPU Cooler: Thermalright True Spirit 120M Black/white RAM: Corsair Vengeance LPX 16 GB DDR4 2400Mhz GPU: Gigabyte 1070 HDDs: 2 x Seagate Barracuda 2TB 7200 RPM  SSDSamsung EVO 850 500GB PSU: Coolermaster 550W 80+ Gold Case: NZXT S340 (White) with a white led strip ;)

Laptops

Dell 7577

CPUi7 7700HQ RAM: 16 GB DDR4 2400Mhz GPU: GTX1060 Max-q HDD: 1TB 5400 RPM  SSDNVMe 512GB SCREEN: 4k IPS 15.6"

Macbook pro 2018

CPUi7 RAM: 16 GB DDR4 2400Mhz GPU: Radeon Pro 555X 4GB Storage256GB SCREEN: 15"

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43 minutes ago, EG! said:

There was another post here earlier and he seems to have RMA'ed it, If nothing elke works that's your final option.

Better OC that 8700k.  My 7 year old CPU beats it in CPU Queen and keeps up with other benchmarks and what not.

Asus Sabertooth x79 / 4930k @ 4500 @ 1.408v / Gigabyte WF 2080 RTX / Corsair VG 64GB @ 1866 & AX1600i & H115i Pro @ 2x Noctua NF-A14 / Carbide 330r Blackout

Scarlett 2i2 Audio Interface / KRK Rokits 10" / Sennheiser HD 650 / Logitech G Pro Wireless Mouse & G915 Linear & G935 & C920 / SL 88 Grand / Cakewalk / NF-A14 Int P12 Ex
AOC 40" 4k Curved / LG 55" OLED C9 120hz / LaCie Porsche Design 2TB & 500GB / Samsung 950 Pro 500GB / 850 Pro 500GB / Crucial m4 500GB / Asus M.2 Card

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