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Crucial mx500 not recognized

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Go to solution Solved by Guest,

Edit: MX500 Showed up in the bios …. still no sign in the windows disk manager

Hey, 

this afternoon i installed 2 m.2. drives on a Gigabit aorus ultra gaming board. One crucial p1 500 gb's and one mx500 500 gb. Up until now the mx500 has been eyeballing me with a distinct red light which i guess means something like : "Not today buddy"
there are no other drives involved then those 2 so i wanted to ask if someone has any clues about how to solve this mystery? 
I first hoped it would be some kind of pci driver problem, hoping iobit would provide me with the right driver. After its installation it did manage to install the driver for an unknown device but sadly that was not the crucial. 
The board supports a raid function so i don't think this could be a limiting problem either… 
anyway ..

Help is appreciated 

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Not all M.2 ports support both SATA and PCIe drives, make sure the MX500 is in a slot that supports SATA drives

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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4 minutes ago, Christiaan21-03 said:

Hey, 

this afternoon i installed 2 m.2. drives on a Gigabit aorus ultra gaming board. One crucial p1 500 gb's and one mx500 500 gb. Up until now the mx500 has been eyeballing me with a distinct red light which i guess means something like : "Not today buddy"
there are no other drives involved then those 2 so i wanted to ask if someone has any clues about how to solve this mystery? 
I first hoped it would be some kind of pci driver problem, hoping iobit would provide me with the right driver. After its installation it did manage to install the driver for an unknown device but sadly that was not the crucial. 
The board supports a raid function so i don't think this could be a limiting problem either… 
anyway ..

Help is appreciated 

Does the M.2 slot you're using for the MX500 work? 

 

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53 minutes ago, Jurrunio said:

Not all M.2 ports support both SATA and PCIe drives, make sure the MX500 is in a slot that supports SATA drives

 

52 minutes ago, 1kv said:

Does the M.2 slot you're using for the MX500 work? 


thank you both for answering. the answer is yes. the upper slot is a pcie/sata slot and the lower one is pcie only. The p1 works in both slots but the crucial fails to respond

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2 minutes ago, Christiaan21-03 said:

 


thank you both for answering. the answer is yes. the upper slot is a pcie/sata slot and the lower one is pcie only. The p1 works in both slots but the crucial fails to respond

What if you use the MX500 on the first slot and not use the P1? If that doesnt work then the MX500 is likely DOA

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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9 hours ago, Jurrunio said:

What if you use the MX500 on the first slot and not use the P1? If that doesnt work then the MX500 is likely DOA

This is so weird… Windows doesn't recognize the device nor does the bios but speccy just says look dad .. there it is …. 

ScreenShot_20181223105011.png

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Edit: MX500 Showed up in the bios …. still no sign in the windows disk manager

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edit…. after rebooting with the windows disc and starting up a new installation procedure.. i came to the point where i can choose my location. Here the MX was nicely displayed so i figured i'll make a new partition of 50 gb's …. this in turn led finally to windows becoming aware of the extra space 

yay \o/ \o/ \o/ 

I'll guess i'll use the 50 gb partition as a safe :D 

ScreenShot_20181223132555.png

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