New AMD Radeon driver bricked my system! Anyone else experiencing this and have any advice?

[Swordhero1]

I just installed the newest driver for my rx580 and I left while it was installing. I came back to an unresponsive black screen so obviously I just turned my pc on and off (lol) and now I can’t get any video signal to my monitor. Anyone else experiencing this? Have any advice?

[DrMacintosh]

Does your system have an iGPU? If so boot from that. 

 

Also you'll have to fire up DDU to remove the drivers and install new ones. 

[Swordhero1]

21 minutes ago, DrMacintosh said:

Does your system have an iGPU? If so boot from that. 

 

Also you'll have to fire up DDU to remove the drivers and install new ones. 

Nope  Ryzen 7 1700

[ch3w2oy]

Yes, the same thing happened to me (Vega 56). I just rolled back my drivers. I thought it was in part to me messing around in the BIOS until I remembered I installed new drivers. Solved the problem. Fastest/Easiest way is to do it, go to 'Device Manager' right click your GPU under 'Display Adapters', go to 'Properties', 'Driver' tab and click Roll Back.

 

Problem Solved!

[Swordhero1]

10 hours ago, tomswife said:

Yes, the same thing happened to me (Vega 56). I just rolled back my drivers. I thought it was in part to me messing around in the BIOS until I remembered I installed new drivers. Solved the problem. Fastest/Easiest way is to do it, go to 'Device Manager' right click your GPU under 'Display Adapters', go to 'Properties', 'Driver' tab and click Roll Back.

 

Problem Solved!

I can’t get a display out to do that

[GamerDude]

I'm not sure, but the driver I'd installed for my VEGA 64's were from guru3d (official AMD ones) and they did say the driver's meant for VEGA 56/64 only.......

[Esper22]

1 hour ago, Swordhero1 said:

I can’t get a display out to do that

I have yet to try on win10 but should be able to boot into something like a safe mode by pressing something in the very startup to give boot options like it once was. Do that , boot safe, and roll back drivers. 

[Mkal666]

Having similar issues but not exactly the same. Bought a rx vega 56 like two weeks ago, and upgraded to the new driver this friday and it killed my gpu. It freezes under the tinyest load. It even displayed a total death screen once with wierd lines across the screen and that frozen pc-sound from the speakers. Tried ddu and older drivers, didnt work. Tried reseating the gpu several times, and that did nothing. Luckily i didnt sell my old graphics card so i use that instead. Guess i gotta try to get a replacement vega tomorrow...

[ch3w2oy]

5 hours ago, Mkal666 said:

Having similar issues but not exactly the same. Bought a rx vega 56 like two weeks ago, and upgraded to the new driver this friday and it killed my gpu. It freezes under the tinyest load. It even displayed a total death screen once with wierd lines across the screen and that frozen pc-sound from the speakers. Tried ddu and older drivers, didnt work. Tried reseating the gpu several times, and that did nothing. Luckily i didnt sell my old graphics card so i use that instead. Guess i gotta try to get a replacement vega tomorrow...

You need to uninstall the radeon software. It happened to me to. Or don't install version 18.12.2. 18.12.1 was working fine for me but then it updated by itself so I just installed it. I doubt you're going to fix the problem with a new card. 

[Sauron]

On 12/14/2018 at 11:42 PM, Swordhero1 said:

I can’t get a display out to do that

Boot in safe mode

[Turtle Rig]

On 12/13/2018 at 10:39 PM, Swordhero1 said:

I just installed the newest driver for my rx580 and I left while it was installing. I came back to an unresponsive black screen so obviously I just turned my pc on and off (lol) and now I can’t get any video signal to my monitor. Anyone else experiencing this? Have any advice?

Sorry to hear this man, that is a nightmare.  Installing simple drivers botches your rig.  This is why I am not on team Red.  They blow when it comes to drivers, however their hardware is good.  They just have interns working on the drivers lol.  Let this be a lesson, next time try gang green. 

[Neo-revo]

1 hour ago, Sauron said:

Boot in safe mode

 

On 12/14/2018 at 3:48 PM, Esper22 said:

I have yet to try on win10 but should be able to boot into something like a safe mode by pressing something in the very startup to give boot options like it once was. Do that , boot safe, and roll back drivers. 

if you get post screen get into safe mode.. if you cant even see the post screens im not sure.

 

 

could also make a bootabe USB disc (a recovery tool)  if you have another system that is working

[Sauron]

10 minutes ago, Neo-revo said:

if you get post screen get into safe mode.. if you cant even see the post screens im not sure.

If he can't get a post then the driver isn't the problem and the graphics card might have died.

[Neo-revo]

1 minute ago, Sauron said:

If he can't get a post then the driver isn't the problem and the graphics card might have died.

thats why i said what i did...

 

trying to diagnose the severity of the no-display issue

[Neo-revo]

@Swordhero1  have  you tried an alternate connector to your GPU?

 

to see if the update rolled back something weird  like your preferred display connection port

[Swordhero1]

Ok hey guys sorry for the no response for a while there. Turns out it was a very common issue with my monitor. I tried HDMI and that was working, so I looked up “why is my display port not working” (I know lol but bear with me) and this one video suggested just unplugging the monitor and plugging it back in..??? No way this could work, right? I mean of course I’ve turned the monitor on and off. I tried it, and it worked. The video has a huge number of views and comments saying it worked for them so I guess it’s a common issue??