Is my android phone dying? its really slow even right after a reset

[Jannicks]

Hello all,

 

My sony XA1 started to act up yesterday after it shut down due to my not getting the charger quick enough and i wasnt  able to open anything after i booted it again.

i havent installed anything in the past week and just used it like i normally would, make calls, whatsapp, reading 9gag/reddit, maps for navigation and thats it.

this morning even my alarms didnt go off, so i decided that i probably needed to reset it.

even after the reset it is slow and i am not able to open any maps.

but sony came with an "ultra stamina" mode, this turns off all apps except the bare phone functions.

it is fast again, but i cannot do anything else than calls, sms or take pictures.

 

how can i make my phone normal again?

 

thanks in advance

[wojtepanik]

format the phone at first

[Jannicks]

1 minute ago, wojtepanik said:

format the phone at first

format?

its a stock version and i have never rooted it before.

i am interested and would like to see if it will help tho

[wojtepanik]

by format I mean restore to default settings, it will wipe all apps, settings, files, you get a phone like it was brand new

[Jannicks]

Just now, wojtepanik said:

by format I mean restore to default settings, it will wipe all apps, settings, files, you get a phone like it was brand new

ohhh yea i did that, "even after the reset it is slow"

[wojtepanik]

if it has warranty, send it back, the will flash completly new OS, maybe battery is dying and it is throttling?

 

[Jannicks]

13 minutes ago, wojtepanik said:

if it has warranty, send it back, the will flash completly new OS, maybe battery is dying and it is throttling?

 

no warranty

if the battery is dying it should be fast while plugged in right? this is not the case

[wojtepanik]

3 minutes ago, Jannicks said:

no warranty

if the battery is dying it should be fast while plugged in right? this is not the case

Actually, I don't know, maybe someone other

[Jannicks]

Just now, wojtepanik said:

Actually, I don't know, maybe someone other

thanks for your help, at least this will clarify stuff for others

[Spancer]

Have you tried using the factory delivered android version?

Maybe it's just slow because it can't handle the newest one.

[Jannicks]

58 minutes ago, Spancer said:

Have you tried using the factory delivered android version?

Maybe it's just slow because it can't handle the newest one.

i have been using this version(8.0) for at least a good few months without any problem.

It seems that it is working again now but it sometimes is still laggy

[ehurleyrobert]

Quote

 

how many background apps do you have running?

[Jannicks]

2 minutes ago, ehurleyrobert said:

how many background apps do you have running?

0, i hope?
its slow right after booting after just being reset, no apps when i press the square

[ehurleyrobert]

There may not be any apps open, but things like email and social media can run in the background to be preloaded when you open it. This uses a lot of ram which could be contributing to your problem.

[Jannicks]

1 minute ago, ehurleyrobert said:

There may not be any apps open, but things like email and social media can run in the background to be preloaded when you open it. This uses a lot of ram which could be contributing to your problem.

how can i load e-mail or social media when i havent installed/configured it because it was the first boot after a reset?

[ehurleyrobert]

Ohhhh, then maybe not... Let me look into it 

[Jannicks]

4 minutes ago, ehurleyrobert said:

Ohhhh, then maybe not... Let me look into it 

It is working again, sort of, the only thing i notice now is that the playstore freezes/crashes when installing a new app but not an update

[ehurleyrobert]

https://support.sonymobile.com/global-en/contactUs/

 

It may be something with an update that broke something, if I was you I would contact Sony directly.