HELP! Why am I getting lower fps than before?

[Stalkers]

      I recently built a new computer around October 12 of 1018.  Before the week of November 12 of 1018, my computer was running fine and I was pleased with everything.  Then, I started to notice lower frames in all of the games I played.  For games like Rainbow Six Siege, I was getting at least 120 fps despite all of the action on all maps on 1440p ultra-settings.  Now I am getting around 75-88 fps on the same settings.  Another example is Sniper Elite 4.  I should be getting about 114 fps on 1440p ultra-settings.  The fps hovers between the range of 77-85 fps.  Yes, I know that is still very playable, but it paid good money to get those high frames, so I would like to get them back.

 

      This is my first gaming rig so please bare that in mind.  I'm a complete amateur when it comes to troubleshooting.  I have tried multiple solutions suggested online.  So far, I have made sure my motherboard BIOS is up to date, uninstalled and reinstalled my Nvidia drivers with the newest ones with the help of DDU, updated windows 10 to the most recent version, scanned my computer for malware, v-sync is turned off in the Nvidia control panel, the refresh rate is set to 165hz, and components do not seem to be overheating.  Also, nothing is OC (except for the monitor refresh rate, but is that really overclocking?). 

 

These are the specs for my computer setup (info from 3DMARK):

 

GRAPHICS CARD

Graphics Card: NVIDIA GeForce GTX 1080 Ti

Vendor: ZOTAC

# of cards: 1

SLI / CrossFire: Off

Memory: 11,264 MB

Core clock: 1,911 MHz

Memory bus clock: 1,377 MHz

Driver version: 25.21.14.1694

 

PROCESSOR

Processor: Intel Core i7-8700K Processor

Reported stock core clock: 3,700 MHz

Maximum turbo core clock: 4,522 MHz

Physical / logical processors: 1 / 12

# of cores: 6

Package: LGA-1151

Manufacturing process: 14 nm

TDP: 95 W

 

MONITOR

27” 2560x1440p 165hz HP OMEN

 

GENERAL

Operating system: 64-bit Windows 10 (10.0.17134)

Motherboard: Micro-Star International Co., Ltd. Z370 GAMING M5 (MS-7B58)

Memory: 16,384 MB

Module 1: 8,192 MB G.Skill DDR4 @ 3,482 MHz

Module 2: 8,192 MB G.Skill DDR4 @ 3,482 MHz

Hard drive model: 250 GB Samsung SSD 970 EVO 250GB

 

3DMARK TIME SPY 1.0 BENCHMARK:

Overall: 9,278

Graphics Score: 9,613

CPU Score: 7,752

[MedievalMatt]

6 minutes ago, Stalkers said:

      I recently built a new computer around October 12 of 1018.  Before the week of November 12 of 1018, my computer was running fine and I was pleased with everything.  Then, I started to notice lower frames in all of the games I played.  For games like Rainbow Six Siege, I was getting at least 120 fps despite all of the action on all maps on 1440p ultra-settings.  Now I am getting around 75-88 fps on the same settings.  Another example is Sniper Elite 4.  I should be getting about 114 fps on 1440p ultra-settings.  The fps hovers between the range of 77-85 fps.  Yes, I know that is still very playable, but it paid good money to get those high frames, so I would like to get them back.

 

      This is my first gaming rig so please bare that in mind.  I'm a complete amateur when it comes to troubleshooting.  I have tried multiple solutions suggested online.  So far, I have made sure my motherboard BIOS is up to date, uninstalled and reinstalled my Nvidia drivers with the newest ones with the help of DDU, updated windows 10 to the most recent version, scanned my computer for malware, v-sync is turned off in the Nvidia control panel, the refresh rate is set to 165hz, and components do not seem to be overheating.  Also, nothing is OC (except for the monitor refresh rate, but is that really overclocking?). 

 

These are the specs for my computer setup (info from 3DMARK):

 

GRAPHICS CARD

Graphics Card: NVIDIA GeForce GTX 1080 Ti

Vendor: ZOTAC

# of cards: 1

SLI / CrossFire: Off

Memory: 11,264 MB

Core clock: 1,911 MHz

Memory bus clock: 1,377 MHz

Driver version: 25.21.14.1694

 

PROCESSOR

Processor: Intel Core i7-8700K Processor

Reported stock core clock: 3,700 MHz

Maximum turbo core clock: 4,522 MHz

Physical / logical processors: 1 / 12

# of cores: 6

Package: LGA-1151

Manufacturing process: 14 nm

TDP: 95 W

 

MONITOR

27” 2560x1440p 165hz HP OMEN

 

GENERAL

Operating system: 64-bit Windows 10 (10.0.17134)

Motherboard: Micro-Star International Co., Ltd. Z370 GAMING M5 (MS-7B58)

Memory: 16,384 MB

Module 1: 8,192 MB G.Skill DDR4 @ 3,482 MHz

Module 2: 8,192 MB G.Skill DDR4 @ 3,482 MHz

Hard drive model: 250 GB Samsung SSD 970 EVO 250GB

 

3DMARK TIME SPY 1.0 BENCHMARK:

Overall: 9,278

Graphics Score: 9,613

CPU Score: 7,752

could be other bloat on your PC bogging things down.  how do temps look?

[Jurrunio]

use HWinfo's sensor mode, and check all temperature readings. Nothing should go past 90C, except the VRM or MOS

[Stalkers]

The highest gpu temp reached was 80c and the cpu reaches 55 c at most.  I have not downloaded much on this computer other than the necessary drivers.

[Gunn]

You are in the last update of windows i read it has some problems with intel drivers

[Stalkers]

2 minutes ago, Gunn said:

You are in the last update of windows i read it has some problems with intel drivers

I tried rolling back to a previous version of windows 10 and I received a message saying I cant go back.

[Stalkers]

11 minutes ago, MedievalMatt said:

could be other bloat on your PC bogging things down.  how do temps look?

The highest gpu temp reached was 80c and the cpu reaches 55 c at most.  I have not downloaded much on this computer other than the necessary drivers.

[MedievalMatt]

1 minute ago, Stalkers said:

The highest gpu temp reached was 80c and the cpu reaches 55 c at most.  I have not downloaded much on this computer other than the necessary drivers.

what do CPU and GPU usage look like while gaming?  anything pegged?

 

You could also try re-seating everything, make sure its installed securely.

[Stalkers]

1 hour ago, MedievalMatt said:

what do CPU and GPU usage look like while gaming?  anything pegged?

 

You could also try re-seating everything, make sure its installed securely.

I already tried reseating the ram and the gpu.  It would be hard to reseat the cpu so i did not do that yet.

 

The attached hml contains the most recent cpu usage and gpu usage from the msi afterburner.  The most recent one has the correct graphs

HardwareMonitoring.hml

 

After trying a game, I noticed that despite the game being at 70 fps sometimes, it stutters.

[Stalkers]

1 hour ago, Jurrunio said:

use HWinfo's sensor mode, and check all temperature readings. Nothing should go past 90C, except the VRM or MOS

In msi afterburner, none of the temps go past 90C 

HardwareMonitoring.hml