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Posts posted by lamername

  1. My experience with removing the plates: no difference at all (regarding throttling). I'm 100% convinced that the problem with this laptop (at least my unit) is exclusively a BIOS/CPU design issue (not being able to switch back from throttled mode/entering throttling mode when it does not make any sense).


    Once the laptop is using fans correctly (either through Armory Crate on Windows or Linux kernel 5.6 with asus_wmi driver enabled), there is almost no issues left. The only issue I hit every time is: just after stopping Overwatch (in Linux) I get throttled to 1.4GHz (until reboot). I can be playing for hours and the laptop goes at 3GHz+, no problem, but exit the game and *boom*. If anyone using Linux has suggestions I'm happy to hear.

  2. 21 hours ago, dakota_96 said:

    After hours and hours of testing, I've found the best solution thanks to everyone here. Those plates on the fan have to be removed. Period. No ifs and or buts.They're supposed to prevent dust from entering but the design is so poor. I placed water on the black film and water doesn't even go thru! Effectively, it just blocks airflow which defeats the purpose of a fan. Secondly, be on BIOS 300 and make sure ur updated on drivers. Using the MyAsus app seems to work. Thirdly, run Amoury Crate in performance mode. Fourth get MSI Afterburner and OC the GPU 100 and the mem clock 1000. Perfect! After weeks and hours of experiment, this setup is the only one that work. Good luck to all!

    I decided I'm going to remove them soon, because even with turbo mode and a cooling base it stills gets throttled to 1.4GHz. I think if needed they can be pasted back to avoid voiding warranty.


    I don't think however bad cooling is the real problem of this laptop. I think all laptops overheat and get throttled when used at max capacity. You may be right that cooling is specially bad with this one, but I'm pretty sure there are tens of laptops in the market with the same bad cooling. I think what really sets this one apart is 2 things:

    1. Lame decision of bios starting up the laptop in silent mode, which always leads to slowdown unless you have armory/whatever to move it to regular mode.
    2. Throttling cannot be reversed until reboot.


    We can do the workarounds we want, and they may work perfectly. Leaving it wide open, putting it in the fridge, but still I think there is no sane way to explain the 2 points above. The surprising thing is they keep releasing new BIOS versions that don't fix any of above issues (I see they just released v302). It would be amazing to have some internal info from the devs of wtf is happening, just for the laughs.

  3. On 1/26/2020 at 10:55 PM, garethfunk said:

    Okay interesting. So just for comparison can you tell me what FPS you get in FurMark on say "Preset:720" benchmark? 

    Also, where did you install armoury crate from? The windows store?

    I installed armoury crate service from the laptops page, and then the UI on the windows store which allows to switch from silent/normal/turbo mode. This alone and switching out of silent mode was enough to make it behave.

    On 1/29/2020 at 12:42 AM, Siker said:

    Not correct. It is not set by default to Silent mode when Armoury Crate not yet installed. When you get a fresh install, the laptop set itself to different modes in order on what are you running, so if you're running a game it presets itself to Turbo mode automatically.


    When Armoury Crate installed the laptop behaves the same way, the only thing that this app gives you is to add a manual set to configure both CPU and GPU fans RPM, or force the laptop to wotk on Silent mode even if you're running a game. Nothing else. What actually """"""fixes""""" the throttling is a file called ThrottlingHelperXML, that is included in the same zip file from where you install ArmouryCrate v2.5.8


    My unit doesn't throttle anymore, even if I play 8 hours in a row any gme at any graphic setting. Not sure what I've done exactly. The only issue I'm still getting in my case is shitty performance. For example, in Dishonored 2 I get only 82fps max on low preset with drops to 60-40fps wich is bullshit and makes it unplayable. And if I go all way up and crank the setting to Ultra I get the same performance as in low preset w 74fps max and same fps drops.

    I don't know, as suggested on this article it stays on silent mode on Linux, and a new version will bring the ability to switch modes: https://www.phoronix.com/scan.php?page=news_item&px=ASUS-TUF-Ryzen-Thermal-Fix

    Or maybe like you say, it can switch modes, but it does it in a not very smart way...

  4. I've been reading and doing some testing, and seems like main issue with this laptop is: BIOS sets profile to silent on every reboot, which is broken and is not able to keep the laptop cool, so it gets throttled. On Windows fix is installing armoury crate and setting balanced or turbo profile, and on linux, control of profiles will come with kernel 5.6 (plus setting balanced by default on bootup).

    Is this theory correct? Has anybody had problems when setting the profile out of silent mode on Windows? I installed Windows for the first time on this laptop and was having the exact same issues (maybe even worse) as Linux. I set the fans to balanced and no issues after that (both 207 & 208 BIOS version). Even played around 30 min of Dishonored 2 with relatively high settings, no sweat.

  5. 9 hours ago, AmberSand said:

    have you tried this on linux ? https://bbs.archlinux.org/viewtopic.php?pid=1879437#p1879437,


    I also have one GA502 with this issue but I only use windows, maybe those changes work for windows users too, I hope.

    I saw it, but seems a bit risky... What I ended up doing: downgrade to bios 207 (removes issues on normal usage) + setting some limits on the ryzencontroller app as recommended by Bobbydigital (removes issues while gaming). I set temp limit to 80ºC and STAPM, PPT fast, PPT slow to 45W. Sometimes I get throttled to 1.4GHz, but at least the most annoying throttle seems to have disappeared.

  6. 6 hours ago, Bobbydigital said:

    I run Arch Linux as my main OS and yeah its even worse as the CPU gets stuck at 400Mhz and requires a reboot. Ryzen Controller is available Linux and works fine to stop my throttling there also.

    Thanks! I was directly supposing that was one of those official windows-only tools. I've set it up with with the lax limit of 45W on STAPM, PPT Slow and PPT Fast and it has already gone twice to 400MHz. Are you using those same settings on Arch too?

    In any case, I'm not sure if in my case this settings work, because as dumb as it may sound, it works like a charm under heavy loads and gets throttled when idle.

  7. I'm also getting this issue, in this case in linux. Surprisingly, after installing v208 I get it when I leave the laptop mostly idle for 1 min or so, while I can keep playing videogames for hours without issue. Seems like a combination of underventilation when being idle plus not being able to recover from the throttling. I hope somebody in the community discovers a way to patch the bios with a different preset, it was a very good deal I got... otherwise I'm going to need to ask for a refund, because it's not fun having to put a youtube video playing all the time so the laptop does not become idle and the performance goes to hell forever.