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Just bought DDR4 from Amazon, but it was keyed like DDR3!!! But the product name was right, just that it wasn't actually normal 288 pin DDR4. Just an odd experience I thought I'd share. Oh yeah don't use text chat with amazon, call them. text chat was 1.5 hrs of nothing, voice was 5 mins and problem solved
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india. for sure. wasn't too bad, a couple odd grammatical choices, but only 1 instance where they said something so incorrect I couldn't figure out what they meant.
The worst part was just the fact that they were so resistant to fixing the issue as I defined it (which I defined as a method of getting me what I ordered (8GB of DDR4) without incurring an additional cost to me) that they just made me repeat myself for an hour and a half before the manager/escalated support literally disconnected on me in anger
They just read off Scripts, thats why you went around in circles.
And I bet their online name was Bob or Rob
I am happily amazed at some companies with their cust serv rep, for example Car2Go is utterly amazing. Fluent english, polite and nice and so generous.
Oh I know... let's just say I have far more customer service experience than i'd like. I seem to have to call someone multiple times a week for something or another...
Surprisingly enough they didn't have aliases. Took all the fun out of the: (them)"hello, my name is bob..." (me)"no it isn't"
Some people have done well, others not. I can't say anyone has been truly crap because I basically am always able to get what I wanted, but some make you work a a lot harder
Those who get shit done immediately: EKWB, best buy, amazon phone calls, 10% of rogers agents, dazmode, DHL, fedex, newegg, ncix (RIP), and more i'm sure...
Those who take a while, but do it eventually: amazon chat, microsoft, corsair, UPS, and more...
Those who are a GIANT pain in the arse: Asus (motherboards, specifically), most rogers agents, more that i probably blocked from my memory