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Does NCIX refund shipping for RMAs?

Bluethulhu

I ordered a mouse from within the US, and I really don't like it honestly. Does NCIX refund the shipping cost?

 

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An RMA is for defects, if you are returning it because you don't want it, they usually do not cover the shipping costs.

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and I would hope they charge you a restocking fee over it. 

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and I would hope they charge you a restocking fee over it. 

Lmao I think you meant "assume". Why would you hope for that? :P

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I imagine you'd have to pay for return shipping as well, wouldn't you?

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What if I'm dissatisfied with an item I've purchased?

NCIX offers a 15-day Satisfaction Guarantee on many items that we sell. Due to supplier and manufacturer restrictions, some opened items will be non-refundable, and any return is subject to prior approval from NCIX. Items that are unopened and still in its original shrink wrap and sealed, can be returned without restriction, within 15 days of purchase, unless marked as nonreturnable. All items returned to us must be shipped pre-paid.

Items eligible for return are subject to a 15% restocking fee, and if approved by NCIX would be eligible for exchange, merchandise credit, or refund. Due to the volatile nature of component prices, items will only be refunded at the current pricing at the time of return. Softwaremust be in its original box and unopened (still sealed in its original shrink wrap). Defective software will be exchanged with the same title (subject to availability).

Satisfaction Guarantee excludes CRT monitors, LCD monitors, netbooks, notebook computers, mobile PCs, mobile phones, handhelds, PDAs, digital cameras (and accessories), projectors (and accessories), printers, graphics tablets, headphones, software, consumables (i.e. printer cartridges, CD-Rs, and blank media), televisions, consumer appliances (i.e. microwaves, refrigerators, etc.), customized computers, mouse pads and special order items.

-http://us.ncix.com/go/?customercare#rma

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IMO it's stupid that you've been given a faulty product and you have to pay to return it. Imaging having to return a 900D. You'd pay to have it shipped, then returned, then a replacement shipped back out to you. Plus possibly a restocking fee.

I know it's not always the retailers fault ie, damaged in transit etc, but still, it's a huge inconvenience for anyone having to pay.

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IMO it's stupid that you've been given a faulty product and you have to pay to return it. Imaging having to return a 900D. You'd pay to have it shipped, then returned, then a replacement shipped back out to you. Plus possibly a restocking fee.

I know it's not always the retailers fault ie, damaged in transit etc, but still, it's a huge inconvenience for anyone having to pay.

Read original post. He just doesn't like it. It's not an RMA.

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IMO it's stupid that you've been given a faulty product and you have to pay to return it. Imaging having to return a 900D. You'd pay to have it shipped, then returned, then a replacement shipped back out to you. Plus possibly a restocking fee.

I know it's not always the retailers fault ie, damaged in transit etc, but still, it's a huge inconvenience for anyone having to pay.

 

It's not a defective product, he just doesn't want it anymore.

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Read original post. He just doesn't like it. It's not an RMA.

It's not a defective product, he just doesn't want it anymore.

 

I should learn to read the OP :lol:

Disregard my comment :P

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It not an RMA if it isn't broken. And with an RMA they usually replace not refund anyway.

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