UPS Power Issue - PC Shutsdown or Monitor looses the Display Signal?

[ajgamer1]

Hello! I have a Gaming System with APC UPS (Back UPS 1100, 4 Years Old). I'm facing some issues with it now.

 

It was working fine for last 4 years, but starting facing the issue from last 1 week.

1. Sometimes Monitor looses the Display Signal (Monitor doesn't turn-off but looses the display signal which causes the screen go black for a second and then comes back).

2. Mostly, My System gets off (without proper shut-down) or re-starts.

Both issues happens whenever there is a Power flowing rightly (not Electricity Cut).

 

I have removed the UPS and my system is working fine and monitor also.

 

Could you please help me with this in finding, What's the issue?

 

Thanks!

System Details:

• CPU: Intel i7-4790K
• Motherboard: ASUS Maximus Hero VII
• RAM: Corsair 16GB
• PSU: RM650i
• GPU: Asus Strix OC Edition GTX 970
• System Life: 4 Years Old
• UPS Life: 4 Years Old.

[clickme.sh]

34 minutes ago, MrFriendism said:

Hello! I have a Gaming System with APC UPS (Back UPS 1100, 4 Years Old). I'm facing some issues with it now.

 

It was working fine for last 4 years, but starting facing the issue from last 1 week.

1. Sometimes Monitor looses the Display Signal (Monitor doesn't turn-off but looses the display signal which causes the screen go black for a second and then comes back).

2. Mostly, My System gets off (without proper shut-down) or re-starts.

Both issues happens whenever there is a Power flowing rightly (not Electricity Cut).

 

I have removed the UPS and my system is working fine and monitor also.

 

Could you please help me with this in finding, What's the issue?

 

Thanks!

System Details:

• CPU: Intel i7-4790K
• Motherboard: ASUS Maximus Hero VII
• RAM: Corsair 16GB
• PSU: RM650i
• GPU: Asus Strix OC Edition GTX 970
• System Life: 4 Years Old
• UPS Life: 4 Years Old.

Get the UPS battery replaced.

[ajgamer1]

Just now, Navneet said:

Get the UPS battery replaced.

Hello! Thank you for the reply.

 

1. How are you certain about the battery is the issue?

2. This UPS has Replace Battery Light but it doesn't light up (unless that light stopped working).

3. Where can I get the batteries replace in India?

4. What UPS do you use?

 

Thanks.

[clickme.sh]

15 minutes ago, MrFriendism said:

Hello! Thank you for the reply.

 

1. How are you certain about the battery is the issue?

2. This UPS has Replace Battery Light but it doesn't light up (unless that light stopped working).

3. Where can I get the batteries replace in India?

4. What UPS do you use?

 

Thanks.

Because this stuff usually occurs when your battery is about to fail or has decreased capacity.

I use APC BX600C_IN.

Contact APC Support to get address of your nearest APC Authorized dealer, they will give your original replacement battery along with bill..

[clickme.sh]

@MrFriendism
Keep us updated about the customer service experience. I have heard/read mixed reviews about the RMA/Repair process online.