What's the Deal with the Anti-MSI Circlejerk?

[RejZoR]

I generally have good experience with MSI, but their BIOS support is just garbage. ASUS released like 5 BIOSes in the time MSI maybe released ONE. For X99A Gaming 7 I only got 1 after 2 or 3 years of nothingness for the Spectre thing and it made my system crash, lockup and BSOD. After rolling back to old one, all is well. So, they release one update after years and they manage to cock that up as well. Heh. At least hardware wise it's alright I guess.

[Ashley MLP Fangirl]

5 hours ago, Sakkura said:

That's an infamous card - Asus got lazy and reused the cooler from the GTX 780 on the R9 290 and 290X, despite the Hawaii GPU being significantly smaller than the GK110. That meant a couple heatpipes just weren't touching the GPU at all.

 

See above. The cooler was fine on the GTX 780 (and later 780 Ti), but crap on the 290 and 290X.

ah okay that makes sense. that's interesting that they would do that. just why...

[Mooshi]

I'm not really a "brandist" type of person, but it's hard to ignore my dead MSI 560 Ti (the replacement after the original was RMA'd) and dodgy MSI motherboard I have laying around. To be fair, I'm also not that big a fan of Asus when my overpriced ROG board in my Sandy Bridge build randomly died one day.

[Trik'Stari]

16 hours ago, OrbitalBuzzsaw said:

https://pcpartpicker.com/product/7xKhP6/msi-geforce-gtx-1080-ti-11gb-armor-video-card-geforce-gtx-1080-ti-armor-11g-oc

 

Also the STRIX eats the EVGA FTW for lunch

Perhaps, but who has the better customer service and better warranty? My money would be on EVGA.

 

(Full Disclosure: EVGA Fanboy here)

[Syntaxvgm]

It's actually a lot of their marketing material that earned them hate. 
A lot of the originals are gone, but here's what I could find

 

(the original is removed) 


It furthers the true stereotype that a large portion of gamers are very lonely males. 

[Speed Weed]

2 hours ago, Syntaxvgm said:

It's actually a lot of their marketing material that earned them hate. 
A lot of the originals are gone, but here's what I could find

 

(the original is removed) 


It furthers the true stereotype that a large portion of gamers are very lonely males. 

The first girl in the first video is fine to me. I would ask her for a phone number and her address. 

[Tristerin]

Ive owned 3 MSI boards - 1 of the 3 died right before Warranty expired - called MSI and they sent a replacement same day and a return label to my email as well for the dead board.  I cant complain about that at all. 

 

*Asus fanboi here*

[Radium_Angel]

18 hours ago, GDRRiley said:

biostar or ECS

Are these guys even still in the PC business?

ECS (aka chaintech I think) were complete shit in the 90s, hands down the worst parts you could buy.

Biostar weren't far behind them.

 

I never hear about them anymore as I had assumed they went bust.

[GDRRiley]

5 hours ago, Radium_Angel said:

Are these guys even still in the PC business?

ECS (aka chaintech I think) were complete shit in the 90s, hands down the worst parts you could buy.

Biostar weren't far behind them.

 

I never hear about them anymore as I had assumed they went bust.

they still are, mostly make OEM boards but there is still some https://pcpartpicker.com/products/motherboard/#m=9,42

[old reece frost]

Not sure. But I bought their GTX 780 because it offered a three year warrenty where as others offered only a 2 year warrenty. Card died after 2 and a half years so I would have been boned with another vendor. They sent me a 970 pretty quickly when I RMA'd it. 

 

Maybe they've dipped in quality since I bought the GTX 780, but I'll always be greatful that they offered a longer warrenty at the time of me buying.

[aezakmi]

13 hours ago, Syntaxvgm said:

It's actually a lot of their marketing material that earned them hate. 
A lot of the originals are gone, but here's what I could find

they did the mayo paste thing before the verge

 

and the others well... damn cringe vids

[JoostinOnline]

On 9/27/2018 at 3:16 PM, tmcclelland455 said:

You forgot that their RMA department seems to be run by incompetent monkeys. Hell in my experience the monkeys were so incompetent they were barely capable of breathing.

The one time I've had to return an MSI product was actually quite simple.

[D13H4RD]

I can't say much about their boards and GPUs among other things, but I can talk about their laptops. 

 

While I don't own an MSI gaming laptop (I use an ASUS RoG one currently), I was in the market for one last year to replace my old Lenovo IdeaPad Y410P. I was looking around and zeroed in on ASUS and MSI because they were in my price range and some of their machines were quite nice for the money. 

 

I was especially intrigued with MSI's GE Raider series, which were coming out by the end of the month due to its great cooling performance and high refresh rate display. However, asking for some opinions and thoughts, a lot of MSI laptop owners recommended that I don't go for any MSI laptop due to issues that they have experienced with theirs, which ranged from;

• Metal warping over time 
• The outer display bezel separating from the panel over time 
• Unexplainable glitches and issues that required a board swap 
• Laptop sometimes bricking themselves out of nowhere 
• MSI's RMA support not always being helpful 

While these issues can affect any laptop regardless of manufacturer, the number of people who came to tell me this was worrying. Ever since I keep my laptop for 4-5 years at the very least, I don't want to be chasing gremlins for the rest of the ownership period after the warranty goes. The only other laptop I considered was the Helios 300, but Acer's reputation for gaming machines was unknown at the time. 

 

So I eventually opted for the ASUS STRIX GL502. It's not as good as the MSI in a lot of areas (inferior cooling, 60Hz display vs 120Hz on the MSI, no RGB keyboard, comes standard with a SATA SSD instead of NVMe, etc) but the scare stories were enough for me to just get the ASUS instead and upgrade it as time goes on. 

 

I've owned the laptop for over a year now and it's holding up really well. The funny thing is that I met someone who just upgraded to an Aero 15X from another MSI laptop, who mentioned that the metal on his laptop warped as well. 

 

Which is such a shame as I think some of their laptops like the GT75 and GE Raider are great machines. I just wished their QC and RMA policies were more up to snuff. 

[Galion]

On 28/09/2018 at 4:15 AM, OrbitalBuzzsaw said:

Let's see...

 

Shitty motherboards

 

Mediocre cooling GPUs (except the ARMOR, that thing is basically a grill)

 

Overpriced laptops

 

Stupid lights

 

And it's all covered in stupid glossy red plastic to boot

 

Basically, they don't make the best anything. Better options always exist and usually for the same or cheaper price

Their MSI B450M MORTAR TITANIUM / MORTAR has pretty good heatsink  and no problems so far

[flibberdipper]

7 hours ago, JoostinOnline said:

The one time I've had to return an MSI product was actually quite simple.

You're pretty obviously one of the lucky ones then.

[xriqn]

MSI, ASUS (mobos only) and EVGA are 3 companies I wouldn't touch with a bargepole anymore. Reasons below:

MSI:

• Their shit fails constantly
• RMA'd many defective (but not completely failed) boards from them

ASUS:

• Overpriced
• Boards fail just before end of warranty
• AM3+ boards don't overclock very well

EVGA

• Their 950 SuperClocked blew the PCIe lane on my ASUS M5A78L-M PLUS /USB3, had a HD 7450 in there before as a temporary card and the lane worked fine before I put the 950 SC in.
• Crap customer support

[D13H4RD]

35 minutes ago, xriqn said:

EVGA

• Crap customer support

I find that kinda shocking. 

 

Especially since EVGA is known for stellar customer service 

[orbitalbuzzsaw]

Just now, D13H4RD2L1V3 said:

I find that kinda shocking. 

 

Especially since EVGA is known for stellar customer service 

I've had some bad experiences but they're mostly good

[JoostinOnline]

14 hours ago, tmcclelland455 said:

You're pretty obviously one of the lucky ones then.

It seems to me like the people who've had bad experiences are just very vocal about it. I generally have good experience with customer service because I'm polite and kind. I don't doubt that some people have had bad RMA experiences with MSI, but it seems more hit or miss than "always miserable".

 

I'm never buying Gigabyte after the mess of an experience I had with them, but plenty of people have had good experience with them.

[dizmo]

Over the past year I've had issues with 4 motherboards. 3 AM4, 1 LGA1151.

 

2 AMD boards both failed in the same way; displayed RAM and CPU errors, wouldn't work with any combination of components. The third AMD board failed outright; wouldn't start at all. Not only did it piss me off, I switched back to Intel. Intel board has an issue where the Ethernet port, every so often, will continue to cycle the connection for about 3 - 5 minutes. It's resulted in lost auctions, which affects my wallet. If it wasn't included in the parts lot I bought, I wouldn't be using it.

 

I don't think their cards are that bad, and generally the Gaming X ones are pretty good, but I won't recommend their motherboards after the issues I've had. Honestly, with the superior warranty support EVGA offers, they'll always be my go to recc on video cards. If their motherboards were a little better, they'd be up there too.

 

On 9/28/2018 at 6:42 AM, Trik'Stari said:

Perhaps, but who has the better customer service and better warranty? My money would be on EVGA.

 

(Full Disclosure: EVGA Fanboy here)

I think they've earned it. Any company that honors warranties based on batch date rather than invoice (if you don't have one) gets my money.

They know they made the product. They know when they made it. The only reason companies refuse warranties based on receipt is because they want to fatten their bottom line.

On 9/28/2018 at 9:53 AM, DaPhuc said:

The first girl in the first video is fine to me. I would ask her for a phone number and her address. 

Phone numbers are fine, but if you're asking for their address you're just down right creepy AF.

On 9/28/2018 at 1:46 PM, Radium_Angel said:

Are these guys even still in the PC business?

ECS (aka chaintech I think) were complete shit in the 90s, hands down the worst parts you could buy.

Biostar weren't far behind them.

 

I never hear about them anymore as I had assumed they went bust.

ECS is one of the largest motherboard manufacturers in the world. They just don't really do consumer parts.

36 minutes ago, JoostinOnline said:

It seems to me like the people who've had bad experiences are just very vocal about it. I generally have good experience with customer service because I'm polite and kind. I don't doubt that some people have had bad RMA experiences with MSI, but it seems more hit or miss than "always miserable".

 

I'm never buying Gigabyte after the mess of an experience I had with them, but plenty of people have had good experience with them.

That's true for most things. Just look at Nike. They had a short period where people were burning things, but people spoke with their wallets; sales were up something like 30%. I'm polite, however their RMA department is less than useful, especially when compared to someone like Intel.

[kokakolia]

On 9/27/2018 at 2:44 PM, firelighter487 said:

Windows laptops were the reason to get a MacBook in the first place. simply put i don't like Windows on laptops at all.

 

and yes i could have gotten better specs for my money. but i don't really care about specs that much. if i need to do anything serious i use my desktop. for 99% of my laptop needs in terms of specs all i really need is a 2nd gen dual-core i5.

 

i care much more about the design of my laptop, and the trackpad and keyboard.

Amen! I have an old Dell Latitude I recently bought refurbished for cheap and it’s awesome. I love that it’s very light and that the screen is nice. It’s a shame that the battery only lasts ~2 hours. 

[Ashley MLP Fangirl]

5 hours ago, kokakolia said:

Amen! I have an old Dell Latitude I recently bought refurbished for cheap and it’s awesome. I love that it’s very light and that the screen is nice. It’s a shame that the battery only lasts ~2 hours. 

yeah battery life is an issue with old laptops. if it's a model that allows you to easily replace the battery you could do that.

[kokakolia]

40 minutes ago, firelighter487 said:

yeah battery life is an issue with old laptops. if it's a model that allows you to easily replace the battery you could do that.

I put a new battery in and it’s the same story. It makes sense when you consider that the battery on the laptop is rated to last ~3 hours. These 3rd gen core i5s are not very efficient.