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windows wont let me install my laptop software

#Banana
By #Banana
in Windows
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I reinstalled windows on my laptop and im unable to install the Samsung software suite, i need portions of it to adjust screen brightness and keyboard back light brightness.   I keep getting the protection warning in the picture. sorry i took the picture with my phone because windows nor lightshot was letting me screen shot it.

 

Any ideas for a work around?  I have tried "run as administrator" using a local administrator account.

MVIMG_20180924_124520.jpg

Here is where I would keep my frolics if I had any.

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open it as the admin or try to disable firewall and antivirus 

₵₱Ʉ     ł5 8600₭

mσthєrвσαrd     αsrσck z370 kíllєr slí/αc

???     ??????? ????????? ??? ???? ?????? ???    

???? ??????? ??? ???? ?? ?????? ???

????     ???????? ??????? ?????

???????  ?? ????? ??? ??? ??? ?.? ?????? ????????? ???

ＰＳＵ     Ｒｏｓｅｗｉｌｌ ＣＡＰＳＴＯＮＥ ５５０Ｍ

D҉i҉s҉p҉l҉a҉y҉(s҉)     B҉e҉n҉Q҉ V҉A҉ L҉E҉D҉ E҉y҉e҉-c҉a҉r҉e҉ M҉o҉n҉i҉t҉o҉r҉ 2҉2҉ I҉n҉c҉h҉

ᶜᴼᴼᴸᴵᴺᴳ     ᶜᴼᴼᴸᴱᴿ ᴹᴬˢᵀᴱᴿ ᴹᴬˢᵀᴱᴿᴸᴵᵟᵁᴵᴰ ᴸᴵᵀᴱ 120 ᴬᴵᴼ

κεψß⊕αrd     gεηεrïς uηηαmεd ςhεrrψ mx ßﾚuε ƒακε mεςhαηïςαﾚ κεψß⊕αrd

MƠƲƧЄ     ƦƛȤЄƦ ƇӇƦƠMƛ ƊЄƛƬӇƛƊƊЄƦ ЄԼƖƬЄ 2017

ѕoυɴd     eѕтoɴe вeѕт coмpυтer ɢαмιɴɢ нeαdѕeт нeαdвαɴd wιтн мιcropнoɴe мιc хιвerια v10 нeαvy вαѕѕ ѕтereo ɢαмe нeαdpнoɴe wιтн lιɢнт ғor pc ɢαмer

ФPΞЯДΓIИG SУSΓΞM     ЩIИDФЩS 10 БЯФ

 

 

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Red header of the UAC prompt means that the application is blocked by a Group Policy or is from a publisher that is blocked by Microsoft or your anti-virus which added entries.

 

  • Are you joined to a company or school domain?
  • Did you use any system tweak tool?
  • Did you install a third-party security software of any kind on your system?

 

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1 minute ago, GoodBytes said:

Red header of the UAC prompt means that the application is blocked by a Group Policy or is from a publisher that is blocked by Microsoft or your anti-virus which added entries.

 

  • Are you joined to a company or school domain?
  • Did you use any system tweak tool?
  • Did you install a third-party security software of any kind on your system?

 

You came and answered to him and my short answer got destroyed

₵₱Ʉ     ł5 8600₭

mσthєrвσαrd     αsrσck z370 kíllєr slí/αc

???     ??????? ????????? ??? ???? ?????? ???    

???? ??????? ??? ???? ?? ?????? ???

????     ???????? ??????? ?????

???????  ?? ????? ??? ??? ??? ?.? ?????? ????????? ???

ＰＳＵ     Ｒｏｓｅｗｉｌｌ ＣＡＰＳＴＯＮＥ ５５０Ｍ

D҉i҉s҉p҉l҉a҉y҉(s҉)     B҉e҉n҉Q҉ V҉A҉ L҉E҉D҉ E҉y҉e҉-c҉a҉r҉e҉ M҉o҉n҉i҉t҉o҉r҉ 2҉2҉ I҉n҉c҉h҉

ᶜᴼᴼᴸᴵᴺᴳ     ᶜᴼᴼᴸᴱᴿ ᴹᴬˢᵀᴱᴿ ᴹᴬˢᵀᴱᴿᴸᴵᵟᵁᴵᴰ ᴸᴵᵀᴱ 120 ᴬᴵᴼ

κεψß⊕αrd     gεηεrïς uηηαmεd ςhεrrψ mx ßﾚuε ƒακε mεςhαηïςαﾚ κεψß⊕αrd

MƠƲƧЄ     ƦƛȤЄƦ ƇӇƦƠMƛ ƊЄƛƬӇƛƊƊЄƦ ЄԼƖƬЄ 2017

ѕoυɴd     eѕтoɴe вeѕт coмpυтer ɢαмιɴɢ нeαdѕeт нeαdвαɴd wιтн мιcropнoɴe мιc хιвerια v10 нeαvy вαѕѕ ѕтereo ɢαмe нeαdpнoɴe wιтн lιɢнт ғor pc ɢαмer

ФPΞЯДΓIИG SУSΓΞM     ЩIИDФЩS 10 БЯФ

 

 

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21 minutes ago, GoodBytes said:

Red header of the UAC prompt means that the application is blocked by a Group Policy or is from a publisher that is blocked by Microsoft or your anti-virus which added entries.

 

  • Are you joined to a company or school domain?
  • Did you use any system tweak tool?
  • Did you install a third-party security software of any kind on your system?

 

personal pc at home

no system tweaks (just brand new windows install and firefox) as well as lightshot

no security software .

i tried disabling all of windows defender, didnt help :(

 

Here is where I would keep my frolics if I had any.

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8 minutes ago, #Banana said:

personal pc at home

no system tweaks (just brand new windows install and firefox) as well as lightshot

no security software .

i tried disabling all of windows defender, didnt help :(

 

your account is linked to an e-mail, or is it a local account?

If you are using an e-mail, say school e-mail, then the group policies of that are applied to your account.

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Just now, GoodBytes said:

your account is linked to an e-mail, or is it a local acount?

Im currently using the local admin account, my Microsoft account is linked to my personal email.

Here is where I would keep my frolics if I had any.

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Just now, #Banana said:

Im currently using the local admin account, my Microsoft account is linked to my personal email.

Ok, and you got the software from Samsung very own, official website?

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1 minute ago, GoodBytes said:

Ok, and you got the software from Samsung very own, official website?

yeah, their Samsung support domain, i navigated to it though the Samsung official website

Here is where I would keep my frolics if I had any.

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7 minutes ago, #Banana said:

yeah, their Samsung support domain, i navigated to it though the Samsung official website

Try the following:

  • Try renaming the setup file to something else, and run it as Admin.

    If that does not help:
     
  • Open Command Prompt as Administrator, and go to the folder where you have the setup
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On 9/24/2018 at 2:30 PM, GoodBytes said:

Try the following:

  • Try renaming the setup file to something else, and run it as Admin.

    If that does not help:
     
  • Open Command Prompt as Administrator, and go to the folder where you have the setup

i have tried running the program as admin. whats this bit about opening cmd propt as admin? how does that work?

Here is where I would keep my frolics if I had any.

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1 minute ago, #Banana said:

i have tried running the program as admin. whats this bit about opening cmd propt as admin? how does that work?

They are many ways :)

 

Do Win+X or Right-click on the start menu button, and pick "Command Prompt (Admin)", or "PowerShell (Admin)"

Or, in a folder, like the one where the setup is located, go to File, roll over "PowerShell" or "Command Prompt", and go to "Open PowerShell/Command Prompt as administrator"

Or, open the Start menu > type: cmd > right-click on "Command Prompt" that will show > Run as Administrator"

 

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23 hours ago, GoodBytes said:

They are many ways :)

 

Do Win+X or Right-click on the start menu button, and pick "Command Prompt (Admin)", or "PowerShell (Admin)"

Or, in a folder, like the one where the setup is located, go to File, roll over "PowerShell" or "Command Prompt", and go to "Open PowerShell/Command Prompt as administrator"

Or, open the Start menu > type: cmd > right-click on "Command Prompt" that will show > Run as Administrator"

 

this didn't help either :( any other tricks up your sleeve?

Here is where I would keep my frolics if I had any.

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ok well, you asked for it!

https://www.samsung.com/us/support/downloads/

the web address does not change so you have to fallow these steps :(

from there click computing(click ONLY ONCE) > windows laptops>  ATIV book> select book 9 in drop down> in model select book 9 plus> click confirm> finally under software click download!

Here is where I would keep my frolics if I had any.

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36 minutes ago, GoodBytes said:

Can you give me the link where you got the software. I want to try some things

 

Here is where I would keep my frolics if I had any.

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If you open the command prompt as administrator, navigate where the exe has been extracted to, and run it, it will run

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2 hours ago, GoodBytes said:

If you open the command prompt as administrator, navigate where the exe has been extracted to, and run it, it will run

Could you give me a basic step by step? I'm missing something in my process. 

Here is where I would keep my frolics if I had any.

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