[Solved] Ryzen 5 2400g

[Pieterv24]

Hello, 

 

A friend of mine has got a new pc. 

The problem however is that it randomly reboots after some time. 

 

The time between reboots is random. 

 

Specs:

Apu: Ryzen 5 2400g

Ram: G. Skill DDR4 Ripjaws V 2 x 16GB 3200 hz

Mb: AsRock AB350M Pro4

Ssd: Samsung 960 Evo 250gb

Psu: Corsair VS450

 

Things I've tried:

Updating drivers. 

Updating bios. 

Checking the motherboard for loose connections. 

 

 

The pc does not give an error message when it reboots. 

It just seems like it loses power and reboots. 

The reboots occur randomly, but once they've started they occur more frequently. 

The max cpu temp under stress is 55 degrees celcius. 

It does not matter what programs are running. However load does seem to make it occur more quickly. 

 

Im at a loss, I've tried everything i could think of. 

 

Could someone please help me?

 

Solution:

well, this has been quite the ride.

After returning both the motherboard and cpu to the vendor for a replacement, they maked the CPU as faulty and replaced it.

After this the problems persisted however.

Turned out the motherboard was faulty aswell.

All problems are now solved after replacing both the CPU and MB.

 

Thanks to everyone who replied.

Edited March 27, 2019 by Pieterv24
Solved

[ComputerGuy]

If you have a spare power supply I would try replacing it. I think the fact that you say that load seems to make it occur more quickly would lead me to believe that the power supply should be the first then swapped. 

[Fasauceome]

Vs power supply is pretty poor quality. Do you have the opportunity to test another PSU?

[Krosis]

Does it give a BSOD before it reboots, or does it just reset randomly?

 

Edit: Just noticed you said that it doesn't give any errors. Like others above have mentioned, this definitely sounds like the power supply. Try a different power supply and try again!