The worst=BSOD

[blackscotch]

1 minute ago, homeap5 said:

Expand everything please (System too) and check if rest of Critical errors are the same.

 

It's probably hardware or driver error, but is worth to check.

 

[blackscotch]

1 minute ago, homeap5 said:

Expand everything please (System too) and check if rest of Critical errors are the same.

 

It's probably hardware or driver error, but is worth to check.

 

[homeap5]

Ok, let's start with drivers, because this is typically hardware/driver related problem.

 

https://www.msi.com/Motherboard/support/B360M-BAZOOKA#down-driver&Win10 64

Here you have your mobo drivers.

 

As you see - some of them are new, so update it!

 

1. Syste & Chipset Drivers -> Intel Chipset Driver

2. Other Drivers -> Intel Management Engine Driver

3. (not needed, but you can) OnBoard Audio, LAN.

 

You must unpack drivers before installation.

 

GeForce driver:

https://www.nvidia.com/Download/driverResults.aspx/137270/en-us

 

And check for updates of system manually at the end.

 

[blackscotch]

5 minutes ago, homeap5 said:

Ok, let's start with drivers, because this is typically hardware/driver related problem.

 

https://www.msi.com/Motherboard/support/B360M-BAZOOKA#down-driver&Win10 64

Here you have your mobo drivers.

 

As you see - some of them are new, so update it!

 

1. Syste & Chipset Drivers -> Intel Chipset Driver

2. Other Drivers -> Intel Management Engine Driver

3. (not needed, but you can) OnBoard Audio, LAN.

 

You must unpack drivers before installation.

 

GeForce driver:

https://www.nvidia.com/Download/driverResults.aspx/137270/en-us

 

And check for updates of system manually at the end.

 

my gpu driver need to be update only

because this is typically hardware/driver related problem. what does this means??? is my hardware damaged!!!

[blackscotch]

35 minutes ago, blackscotch said:

my gpu driver need to be update only

because this is typically hardware/driver related problem. what does this means??? is my hardware damaged!!!

after updating what should i do??

 

[homeap5]

1 hour ago, blackscotch said:

after updating what should i do??

 

Nothing really unless your computer asks for it. Probably one restart.

 

How do you know that your drivers are up to date? Do you install them from website or just check Windows Update? Install these I tell you with that link - they're really new.

 

And we will see if your computer crash again.

 

About hardware - unlikely. Most probably is drivers/software, some kind of virus (low probability) or just some bad written program that you have in your autorstart.

 

You can try MSI Live Update - it's not very good tool, but it's perfect in this case.

 

My advice is - if you want to made fresh install - do it, it's your choice, because I think more advanced methods will not work in this case, since I have no access to computer etc. and you don't know any friend (in real) who can help. But if fresh install gives you the same results... well, then it will be time to check hardware too - and this will be really hard work.

 

You may try first install Windows on different drive (if you have any) - just in case that results will be the same and you want to back to your fully configured system.

 

[blackscotch]

3 minutes ago, homeap5 said:

Nothing really unless your computer asks for it. Probably one restart.

 

How do you know that your drivers are up to date? Do you install them from website or just check Windows Update? Install these I tell you with that link - they're really new.

 

And we will see if your computer crash again.

 

About hardware - unlikely. Most probably is drivers/software, some kind of virus (low probability) or just some bad written program that you have in your autorstart.

 

My advice is - if you want to made fresh install - do it, it's your choice, because I think more advanced methods will not work in this case, since I have no access to computer etc. and you don't know any friend (in real) who can help. But if fresh install gives you the same results... well, then it will be time to check hardware too - and this will be really hard work.

 

BTW. You can even try MSI Live Update - it's not very good tool, but it's perfect in this case.

i am using msi live update
i just dont want to go on installing and downloading each and every file again (if i fresh install window)
so i just want to repair my window without instlling the windows again.....

[homeap5]

1 hour ago, blackscotch said:

i am using msi live update
i just dont want to go on installing and downloading each and every file again (if i fresh install window)
so i just want to repair my window without instlling the windows again.....

So second drive is your option - you'll keep your system in case it's hardware related problem.

Or made image of your system, then format (so you'll have access to your files and settings at least).

 

Now I think, after you check everything, we should wait for next blue screen.

[blackscotch]

Just now, homeap5 said:

So second drive is your option - you'll keep your system in case it's hardware related problem.

 

Now I think, after you check everything, we should wait for next blue screen.

yes
in case bsod occurs again how should i inform you??

[homeap5]

Write here. And check then that event viewer if something changed.

I probably can't help you, but maybe someone else will have better idea.

[blackscotch]

1 minute ago, homeap5 said:

Write here. And check then that event viewer if something changed.

I probably can't help you, but maybe someone else will have better idea.

okk ill do that

you probably can i have trust in u
P.S i hope it never  occurs again

[homeap5]

I have small idea - you said that you're using MSI Live Update.

It's ok if it's only one tool installed and not started with system.

 

BUT - I want to see what do you have in autostart, what software do you have installed (especially - how many crappy tools from MSI you have installed) that started with system.

 

Use this tool: http://www.files.xs.com.pl/Autoruns64.exe

If your browser doesn't like exe files - here is zip: http://www.files.xs.com.pl/Autoruns64.zip

And give me screenshot of maximized program.

 

First of all - after next bluescreen (I hope no) - uninstall all crap from MSI (not drivers, just tools like APP Manager, MSI Gaming APP, MSI Smart Tool, Super Charger, X Boost etc.).

 

Second - if you're using any antivirus other than Windows Defender - uninstall it (not disable, full uninstall).

 

[blackscotch]

1 minute ago, homeap5 said:

I have small idea - you said that you're using MSI Live Update.

It's ok if it's only one tool installed and not started with system.

 

BUT - I want to see what do you have in autostart, what software do you have installed (especially - how many crappy tools from MSI you have installed) that started with system.

 

First of all - after next bluescreen (I hope no) - uninstall all crap from MSI (not drivers, just tools like APP Manager, MSI Gaming APP, MSI Smart Tool, Super Charger, X Boost etc.).

 

Second - if you're using any antivirus other than Windows Defender - uninstall it (not disable, full uninstall).

 

i have by luck all crap but it is disabled when then windows start 
and all the stuff except torrent is disabled to autostart 
and there is no antivirus in my pc except defender

[homeap5]

1 hour ago, blackscotch said:

i have by luck all crap but it is disabled when then windows start 
and all the stuff except torrent is disabled to autostart 
and there is no antivirus in my pc except defender

Use this tool: http://www.files.xs.com.pl/Autoruns64.exe

If your browser doesn't like exe files - here is zip: http://www.files.xs.com.pl/Autoruns64.zip

And give me screenshot of maximized program.

 

You can hide Microsoft Entries (Options -> hide Microsoft Entries).

 

Most important are "Logon", "Scheduled Tasks" and "Services".

[blackscotch]

3 minutes ago, homeap5 said:

Use this tool: http://www.files.xs.com.pl/Autoruns64.exe

If your browser doesn't like exe files - here is zip: http://www.files.xs.com.pl/Autoruns64.zip

And give me screenshot of maximized program.

 

You can hide Microsoft Entries (Options -> hide Microsoft Entries).

 

Most important are "Logon", "Scheduled Tasks" and "Services".

what are these??

 

[homeap5]

OMG, give me 5 minutes to answer...

[blackscotch]

Just now, homeap5 said:

OMG, give me 5 minutes to answer...

what happened??

 

[homeap5]

I just need time for something.

 

Ok, so...

1. You have all crap from MSI and it's running, no matter if you see it or not, it uses it's own processess and libraries etc. Uninstall it, please. Especially FastBOOT! And everything else INCLUDING Live Update!

2. You said that you have only Defender, but I see all that Avast crap still existing on your computer - uninstall every Avast you can find. You can use https://www.avast.com/en-us/uninstall-utility if uninstalling from control panel will be impossible

3. Uninstall that CCleaner crap, every CCleaner you can find on your computer - and never use it again!

4. At least disable IDMan or uninstall it (internet download manager)

5. Avast cleanup premium - whatever it is - remove it (I already tell you about Avast software in 2. but I remind)

6. Avast secure browser - do you really use it? Remove it with all other Avast crap.

7. Run that AdwCleaner at the end - https://www.bleepingcomputer.com/download/adwcleaner/

8. Show me the rest of autostart (if there is something) using Auturuns64.exe again, but AFTER you do everything from 1. to 7.

 

If you have problem with any of these, write it.

 

I think we should PM for now, too many details is published here.

 

 

[blackscotch]

4 minutes ago, homeap5 said:

I just need time for something.

 

Ok, so...

1. You have all crap from MSI and it's running, no matter if you see it or not, it uses it's own processess and libraries etc. Uninstall it, please. Especially FastBOOT! And everything else INCLUDING Live Update!

2. You said that you have only Defender, but I see all that Avast crap still existing on your computer - uninstall every Avast you can find. You can use https://www.avast.com/en-us/uninstall-utility

3. Uninstall that CCleaner crap, every CCleaner you can find on your computer - and never use it again!

4. At least disable IDMan or uninstall it (internet download manager)

5. Avast cleanup premium - whatever it is - remove it (I already tell you about Avast software in 2. but I remind)

6. Avast secure browser - do you really use it? Remove it with all other Avast crap.

7. Run that AdwCleaner at the end - https://www.bleepingcomputer.com/download/adwcleaner/

 

i downloaded idm today only

[homeap5]

1 hour ago, blackscotch said:

i downloaded idm today only

IDm is not so important, that's why I wrote "disable" not "uninstall". Rest is MUCH MORE important!

Answer me when you made rest steps.

[blackscotch]

8 minutes ago, homeap5 said:

IDm is not so important, that's why I wrote "disable" not "uninstall". Rest is MUCH MORE important!

Answer me when you made rest steps.

Done

[Radium_Angel]

2 hours ago, blackscotch said:

Crash dump files? What are these

Every time Windows crashes, it writes a crash dump file (extension is .dmp) and stores in somewhere in the Windows subdirectories.

Very useful in troubleshooting.

Track them down and post there here for me to download and I'll pinpoint the issue.

[homeap5]

In case this error that may be misleading. I have once problem with gpu drivers and crashdump shows cpu problem.

[blackscotch]

11 minutes ago, Radium_Angel said:

Every time Windows crashes, it writes a crash dump file (extension is .dmp) and stores in somewhere in the Windows subdirectories.

Very useful in troubleshooting.

Track them down and post there here for me to download and I'll pinpoint the issue.

 

Just now, homeap5 said:

In case this error that may be misleading. I have once problem with gpu drivers and crashdump shows cpu problem.

ive done what you said now what?

[homeap5]

Now we can wait.