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Polaris owners (display port issues)

ivan134

Do any of you have issues with your display port?

 

I've had this card 2 years and I frequently run into an issue where my monitor would seem to drop connection. It would usually fix itself when I plugged the cable into a different display port. Recently that doesn't work anymore. I've looked around for solutions for something concrete and found nothing.

 

One solution I found said to plug in an HDMI cable also to make the GPU think it's outputting to 2 different monitors. That worked for like 2 days. It also temporarily fixed itself after I upgraded to the most recent drivers.

 

I've seen this issue in a few places, but I'm not sure how prevalent this is. I didn't find anything on the AMD Reddit. Anyone else having these issues?

CPU i7 6700 Cooling Cryorig H7 Motherboard MSI H110i Pro AC RAM Kingston HyperX Fury 16GB DDR4 2133 GPU Pulse RX 5700 XT Case Fractal Design Define Mini C Storage Trascend SSD370S 256GB + WD Black 320GB + Sandisk Ultra II 480GB + WD Blue 1TB PSU EVGA GS 550 Display Nixeus Vue24B FreeSync 144 Hz Monitor (VESA mounted) Keyboard Aorus K3 Mechanical Keyboard Mouse Logitech G402 OS Windows 10 Home 64 bit

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Are you adapting the signal anywhere?

Main PC: Corsair 900D | ProArt Z690-Creator | Intel 13900K | RTX 4090 | Trident Z5 (2x32GB) | 1TB 980 Pro, 2TB Sabrent Rocket 4+, 2TB 980 Pro, 1TB Sabrent Rocket | HX1200i

Capture PC: Meshify XL | Designare TRX40 | AMD 3960X | 2xRTX 4070 TI | Trident Z (4x16GB) | 2TB 970 Evo Plus, 1TB 970 Evo Plus | Dual HDMI 4K Plus LT, 2xElgato 4K 60 Pro, HX850

Media / Render PC: Corsair 900D (shared) | ASRock X399M | AMD 2970WX | RTX 4070 TI | Trident Z (2x16GB) | 2TB Samsung 970 Evo | 2xElgato HD60 Pro | HX750
Full Room Watercooling: EK X3 400 | EK-XTOP Revo Dual D5 | 4xHardware Labs 560GTX | 16xSilentWings 4 Pro  | EVGA 450 B3

Peripherals: Logitech G502 X |  Wooting 60HE | Xbox Elite Controller Series 2 | Logitech G502 Wireless | Logitech MX Keys Mechanical

Displays: Asus XG35VQ | 2xLG 24UD58-B | LG 65UH6030 | Asus VH242H | BenQ GW2480 | HP 22CWA | Kenowa CNC-1080P | Asus VC39H

Audio Interfaces : RME Fireface UFX+, Scarlett 18i20, RME HDSPe RayDAT, RME HDSPe MADI FX, RME ADI-648, RME ADI-192 DD

Audio Playback: 2xYamaha HS5 & Yamaha HS8s | Sennheiser HD820, Sennheiser IE 500 Pro, Ultimate Ears RR CIEMs

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35 minutes ago, TheAgnda said:

Are you adapting the signal anywhere?

I have no idea what that is, so I'm gonna say no

CPU i7 6700 Cooling Cryorig H7 Motherboard MSI H110i Pro AC RAM Kingston HyperX Fury 16GB DDR4 2133 GPU Pulse RX 5700 XT Case Fractal Design Define Mini C Storage Trascend SSD370S 256GB + WD Black 320GB + Sandisk Ultra II 480GB + WD Blue 1TB PSU EVGA GS 550 Display Nixeus Vue24B FreeSync 144 Hz Monitor (VESA mounted) Keyboard Aorus K3 Mechanical Keyboard Mouse Logitech G402 OS Windows 10 Home 64 bit

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1 hour ago, ivan134 said:

I have no idea what that is, so I'm gonna say no

I just mean like from DP to HDMI or any other connection before hitting the monitor.

Main PC: Corsair 900D | ProArt Z690-Creator | Intel 13900K | RTX 4090 | Trident Z5 (2x32GB) | 1TB 980 Pro, 2TB Sabrent Rocket 4+, 2TB 980 Pro, 1TB Sabrent Rocket | HX1200i

Capture PC: Meshify XL | Designare TRX40 | AMD 3960X | 2xRTX 4070 TI | Trident Z (4x16GB) | 2TB 970 Evo Plus, 1TB 970 Evo Plus | Dual HDMI 4K Plus LT, 2xElgato 4K 60 Pro, HX850

Media / Render PC: Corsair 900D (shared) | ASRock X399M | AMD 2970WX | RTX 4070 TI | Trident Z (2x16GB) | 2TB Samsung 970 Evo | 2xElgato HD60 Pro | HX750
Full Room Watercooling: EK X3 400 | EK-XTOP Revo Dual D5 | 4xHardware Labs 560GTX | 16xSilentWings 4 Pro  | EVGA 450 B3

Peripherals: Logitech G502 X |  Wooting 60HE | Xbox Elite Controller Series 2 | Logitech G502 Wireless | Logitech MX Keys Mechanical

Displays: Asus XG35VQ | 2xLG 24UD58-B | LG 65UH6030 | Asus VH242H | BenQ GW2480 | HP 22CWA | Kenowa CNC-1080P | Asus VC39H

Audio Interfaces : RME Fireface UFX+, Scarlett 18i20, RME HDSPe RayDAT, RME HDSPe MADI FX, RME ADI-648, RME ADI-192 DD

Audio Playback: 2xYamaha HS5 & Yamaha HS8s | Sennheiser HD820, Sennheiser IE 500 Pro, Ultimate Ears RR CIEMs

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18 minutes ago, TheAgnda said:

I just mean like from DP to HDMI or any other connection before hitting the monitor.

Nope. It's a freesync monitor and that only works on DP

CPU i7 6700 Cooling Cryorig H7 Motherboard MSI H110i Pro AC RAM Kingston HyperX Fury 16GB DDR4 2133 GPU Pulse RX 5700 XT Case Fractal Design Define Mini C Storage Trascend SSD370S 256GB + WD Black 320GB + Sandisk Ultra II 480GB + WD Blue 1TB PSU EVGA GS 550 Display Nixeus Vue24B FreeSync 144 Hz Monitor (VESA mounted) Keyboard Aorus K3 Mechanical Keyboard Mouse Logitech G402 OS Windows 10 Home 64 bit

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10 minutes ago, ivan134 said:

Nope. It's a freesync monitor and that only works on DP

My monitor does freesync via HDMI, but that's besides the point. 

Only have one monitor connected?

Main PC: Corsair 900D | ProArt Z690-Creator | Intel 13900K | RTX 4090 | Trident Z5 (2x32GB) | 1TB 980 Pro, 2TB Sabrent Rocket 4+, 2TB 980 Pro, 1TB Sabrent Rocket | HX1200i

Capture PC: Meshify XL | Designare TRX40 | AMD 3960X | 2xRTX 4070 TI | Trident Z (4x16GB) | 2TB 970 Evo Plus, 1TB 970 Evo Plus | Dual HDMI 4K Plus LT, 2xElgato 4K 60 Pro, HX850

Media / Render PC: Corsair 900D (shared) | ASRock X399M | AMD 2970WX | RTX 4070 TI | Trident Z (2x16GB) | 2TB Samsung 970 Evo | 2xElgato HD60 Pro | HX750
Full Room Watercooling: EK X3 400 | EK-XTOP Revo Dual D5 | 4xHardware Labs 560GTX | 16xSilentWings 4 Pro  | EVGA 450 B3

Peripherals: Logitech G502 X |  Wooting 60HE | Xbox Elite Controller Series 2 | Logitech G502 Wireless | Logitech MX Keys Mechanical

Displays: Asus XG35VQ | 2xLG 24UD58-B | LG 65UH6030 | Asus VH242H | BenQ GW2480 | HP 22CWA | Kenowa CNC-1080P | Asus VC39H

Audio Interfaces : RME Fireface UFX+, Scarlett 18i20, RME HDSPe RayDAT, RME HDSPe MADI FX, RME ADI-648, RME ADI-192 DD

Audio Playback: 2xYamaha HS5 & Yamaha HS8s | Sennheiser HD820, Sennheiser IE 500 Pro, Ultimate Ears RR CIEMs

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18 minutes ago, TheAgnda said:

My monitor does freesync via HDMI, but that's besides the point. 

Only have one monitor connected?

Yea

CPU i7 6700 Cooling Cryorig H7 Motherboard MSI H110i Pro AC RAM Kingston HyperX Fury 16GB DDR4 2133 GPU Pulse RX 5700 XT Case Fractal Design Define Mini C Storage Trascend SSD370S 256GB + WD Black 320GB + Sandisk Ultra II 480GB + WD Blue 1TB PSU EVGA GS 550 Display Nixeus Vue24B FreeSync 144 Hz Monitor (VESA mounted) Keyboard Aorus K3 Mechanical Keyboard Mouse Logitech G402 OS Windows 10 Home 64 bit

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3 hours ago, ivan134 said:

Do any of you have issues with your display port?

Yes, of course!

Because the Connector is garbage and not very reliable.

I've killed more Dislplay Port Cables in the last 3-4 Years than VGA Cables. And I used VGA for like 15-20 Years or so...

 

And with that said: The issue is most likely a defective or low quality cable. You need a really good quality cable and if you misuse it a couple of times, it dies...

 

"Hell is full of good meanings, but Heaven is full of good works"

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Like @Stefan Payne suggested, I would try a different cable, I've gone through several brands with many issues and eventually landed on these:
https://www.amazon.com/gp/product/B07F85RQD2/ref=oh_aui_search_detailpage?ie=UTF8&th=1

Never had issues since.

Main PC: Corsair 900D | ProArt Z690-Creator | Intel 13900K | RTX 4090 | Trident Z5 (2x32GB) | 1TB 980 Pro, 2TB Sabrent Rocket 4+, 2TB 980 Pro, 1TB Sabrent Rocket | HX1200i

Capture PC: Meshify XL | Designare TRX40 | AMD 3960X | 2xRTX 4070 TI | Trident Z (4x16GB) | 2TB 970 Evo Plus, 1TB 970 Evo Plus | Dual HDMI 4K Plus LT, 2xElgato 4K 60 Pro, HX850

Media / Render PC: Corsair 900D (shared) | ASRock X399M | AMD 2970WX | RTX 4070 TI | Trident Z (2x16GB) | 2TB Samsung 970 Evo | 2xElgato HD60 Pro | HX750
Full Room Watercooling: EK X3 400 | EK-XTOP Revo Dual D5 | 4xHardware Labs 560GTX | 16xSilentWings 4 Pro  | EVGA 450 B3

Peripherals: Logitech G502 X |  Wooting 60HE | Xbox Elite Controller Series 2 | Logitech G502 Wireless | Logitech MX Keys Mechanical

Displays: Asus XG35VQ | 2xLG 24UD58-B | LG 65UH6030 | Asus VH242H | BenQ GW2480 | HP 22CWA | Kenowa CNC-1080P | Asus VC39H

Audio Interfaces : RME Fireface UFX+, Scarlett 18i20, RME HDSPe RayDAT, RME HDSPe MADI FX, RME ADI-648, RME ADI-192 DD

Audio Playback: 2xYamaha HS5 & Yamaha HS8s | Sennheiser HD820, Sennheiser IE 500 Pro, Ultimate Ears RR CIEMs

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12 hours ago, Stefan Payne said:

Yes, of course!

Because the Connector is garbage and not very reliable.

I've killed more Dislplay Port Cables in the last 3-4 Years than VGA Cables. And I used VGA for like 15-20 Years or so...

 

And with that said: The issue is most likely a defective or low quality cable. You need a really good quality cable and if you misuse it a couple of times, it dies...

 

 

11 hours ago, TheAgnda said:

Like @Stefan Payne suggested, I would try a different cable, I've gone through several brands with many issues and eventually landed on these:
https://www.amazon.com/gp/product/B07F85RQD2/ref=oh_aui_search_detailpage?ie=UTF8&th=1

Never had issues since.

Oh, wow. Didn't know faulty display port cables was a thing. I used a laptop for a long time before building this PC. I used the cable that came with my monitor, so I'm guessing they usually cheap out? I'll try your suggestion @TheAgnda and report.

CPU i7 6700 Cooling Cryorig H7 Motherboard MSI H110i Pro AC RAM Kingston HyperX Fury 16GB DDR4 2133 GPU Pulse RX 5700 XT Case Fractal Design Define Mini C Storage Trascend SSD370S 256GB + WD Black 320GB + Sandisk Ultra II 480GB + WD Blue 1TB PSU EVGA GS 550 Display Nixeus Vue24B FreeSync 144 Hz Monitor (VESA mounted) Keyboard Aorus K3 Mechanical Keyboard Mouse Logitech G402 OS Windows 10 Home 64 bit

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@TheAgnda @Stefan Payne cable came in today. So far, so good.

CPU i7 6700 Cooling Cryorig H7 Motherboard MSI H110i Pro AC RAM Kingston HyperX Fury 16GB DDR4 2133 GPU Pulse RX 5700 XT Case Fractal Design Define Mini C Storage Trascend SSD370S 256GB + WD Black 320GB + Sandisk Ultra II 480GB + WD Blue 1TB PSU EVGA GS 550 Display Nixeus Vue24B FreeSync 144 Hz Monitor (VESA mounted) Keyboard Aorus K3 Mechanical Keyboard Mouse Logitech G402 OS Windows 10 Home 64 bit

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1 minute ago, ivan134 said:

@TheAgnda @Stefan Payne cable came in today. So far, so good.

Good to hear that that solved your problem!


I hope it stays that way.

"Hell is full of good meanings, but Heaven is full of good works"

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